App Store Login Apple ID Not Found/Password Incorrect?
So every time I go to install an application, I enter my password and I get this error:
"The Apple ID or AOL screen name you entered couldn't be found or
your password was incorrect. Please try again"
So I then go to iTunes on my Mac, click on "Account" in the iTunes store, and I get the exact same error. I'm 100% positive I'm entering the correct password.
I click "Forgot Password" and then reset it back to what it is EXACTLY, and everything is fine, until the next day.
The password will work on anything else (mail, apple.com login, etc.) just not anything to do with the iTunes store.
Why do I have to reset my password every day!?
I have been dealing with the exact same problem. Trying to access my account (in iTunes, or the myinfo site, or ESPECIALLY from the AppStore app on my 3G iPhone) results in the standard "account doesn't exist or password incorrect" error. Occasionally I get the "account disabled for security reasons" error. I assume this is because sometimes while frustratedly trying to use my account I exceed the max # of failed login attempts and Apple locks the account.
The only workaround (which is no workaround at all) is to do as you have: reset my password every few hours. I experimented with checking the interval before the password is mysteriously invalidated - it seems to be between 3-4 hours after a last successful login (I don't know if this is an absolute interval, i.e. your password is invalidated after this time period regardless of your successful login activity or if there has to be a period of inactivity to trigger the password invalidation).
I talked with phone support and after the usual reset-your-password flowchart walk-through was directed to the iTunes email support page. Typed in my problem details and 72 hours after the absolutely guaranteed reply time of 24 hours have yet to receive any reply.
Similar Messages
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Apple ID Not found/Password incorrect
Hiya,
I am constantly receiving an error when I try to login to the app store/ itunes. I can access my account online so my password isn't incorrect. I have reset it nevertheless but still I continue to receive the 'Apple ID Not found/Password Incorrect' error.
I was wondering if anybody else has had such problems?
Thanks in advance!Ahh, so it isn't just me? I had asked a few friends to check and they say that they have been able to login successfully. Perhaps it's an internal error. Thank you for replying
Edit:
Yes, I am putting the correct Apple ID in. It was working up until 5 minutes ago. I can login on the Apple website fine but not via my iTunes, app store or the iTunes on my iPhone and iPad -
Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
Mac App Store login fails, but Apple ID/password is correct.
OK, I just went to get an App, and login failed repeatedly (5 times). In between, I went to iTunes and opened up my account info, which required login, which worked. Same on iCloud on my browser.
Now, I go back about 10 minutes later, and now suddenly the Mac App Store login works.
Weird.http://www.apple.com/support/mac/app-store/contact.html?form=account
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i changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
i changed the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
Whenever i click the link for a great app i found, to go to the app-store, the app store reply is " could not complete your request" this happen for every app link that i persue! Need help
Try signing out of your account and then sign back in and see if that helps.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try again. -
Error message tells me to reset password. After resetting password I get confirmation email that new password is set. As soon as I try to access App Store I get error message that password is not valid.
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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Sorry I can't create my account in my App store, because i am not in that region. I live in Cambodia. Can u fix it as soon as possible? Now there are many citizen in Cambodia use a lot if Apple products.
Go to http://www.apple.com/asia/support/mac/app-store/ , click on 'iTunes Store Account and Billing' then 'Billing Enquiries' to get a link to email them. Ask them whether there is a way you can purchase Apps, perhaps by nominating one of the listed countries (Vietnam, for example).
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Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?
Contact iTunes support
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...well if apple put's this on there site! Mac OS X Lion Available in July from Mac App Store...why not also comming in june final cut pro x..and tell us a little more about it...
Because FCPX effects a small percentage of the Mac user base.
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I have an Apple ID and it is verified and the App Store says it is not verified, what could I do? My cousin's said that I can download games on App Store, and I also have an Installous but it is Broken, It says API Error and API Unavailable how could I fix Installous to?
In order to properly upgrade the OS of your Mac. 10.1 Puma is really old. Your Mac has to meet the tech specs for Lion: And it would probably need to be a clean install. If you recently purchased Lion. Call Apple Care CPU and ask them to be sure. You get 90 days Free of phone support. 1-800-275-2273
Apple - OS X Lion - Technical specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply. -
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is. -
when i try to boot usb yosemite , i have this message (sudo: /Applications/Install OS X Yosemite.app/Contents/Resources/createinstallmedia: command not found)
You are getting a kernel panic because you are trying to boot the computer with a Tiger DVD. That model requires 10.6.3 - Snow Leopard. You can purchase replacement discs from Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
When I go on to app store it isn't Exceppting my password says that ID or password in wrong when it isnt
Greetings Chlolouise78,
Thanks for participating in the Apple Support Communities.
If I understand right, you've created an Apple ID but you're not able to change or remove your payment information for the iTunes Store.
Be sure to follow the steps outlined in this article if you want to remove your payment information:
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
If you do not have the ability to select 'None' as your payment type, see this article for help:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
All the best,
Jeremy
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