App Store moving very slowly in new OS X Mavericks.
I just upgraded to Mavericks and everything seems fairly good, but the App Store is moving very slowly compared to how it did in the last OS X. It takes far longer to load and remains on a grey screen while it's loading. In the last OS, the loading was instant. The internet I was using right this moment is faster and more reliable than was I usually use, so I have to assume that it's not related to the internet. Has anyone else been having this issue? I know Mavericks is really new so I am expecting some bugs for a few weeks but this is a bit annoying!
I am using a MacBook Air, 13 inch, very new computer.
Hi,
It's been a few hours now with no difference. I admit that I don't know how long it takes to index stuff since this is my first Mac, I've only had it a few months and I'm still learning an awful lot. n_n; About how long will it take? Also, I saw someone mention something about SMC reset (I believe) on Airs after installing Mavericks, is that something I need to do?
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App store loading VERY slow or not at all
Hello.. I hope someone here can help me. Since i upgraded to ios 4 i have been having problems with the app store. It either takes 5 to 15 mins to load then another 5 to 15 mins to update or download an app or it doesn't load at all and kicks me back out to the main screen. seems to be only happening with app store. I have updated to the newest ios, done the soft reset, restored it in iTunes, changed my dns server and just about everything else i can think of as well as everything i have found on the internet. Any1 else having this problem or heard of it ? Or any1 know how i can fix it.
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As the OP mentioned, it would take forever to just load up pages, when you go to update your apps, you hit Update All, it looks like your phone just froze on you. You can't do anything but hit the home key and go out of the App, and try again, but you still run into the same issue. But if you leave it for about 30-40 sec, it will eventually continue. Or boot you out of the App Store and you have to start all over again. Been like this since June, everytime I go to the App Store. Could be first thing in the morning to 3am, makes no difference what time you go on, it always lags. Does it both on wifi and 3G. Note though, accessing the internet on the iPhone isn't laggy. I would have thought about updating to 4.3.5, but heard that didn't resolve anything. And since iOS 5 is around the corner as with the iPhone 5, I'm just grinning and bearing. As what a lot of iPhone users have been doing as of late. I really do hope that the transition to iOS 5 goes much, much smoother than it did for iOS 4. -
Tried to open a file I created in Numbers a while ago, which I modified on 11/4/13, and got a message that I needed a newer version of Numbers. When I went to the Mac App Store it shows that the new version is already installed and there doesn't seem to be a way to reinstall it. When I checked "About Numbers" on my MacBook it shows "Numbers '09 version 2.3". Any suggestions as to how I can get the new version installed?
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How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.
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Yes... sorry.
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App store is very slow after installing io6 on my iphone 4S
email and app store are very slow after installing ios 6 on my iphone 4S
Perhaps these suggestions will help:
http://www.apple.com/batteries/iphone.html
also
http://theweek.com/article/index/250098/ios-7-battery-life-6-simple-ways-to-keep -your-iphone-powered-up
http://www.tuaw.com/2013/09/18/how-to-stop-ios-7-from-destroying-your-iphones-ba ttery-life/
One final unconfirmed possibility:
http://ipadnerds.com/fix-battery-drain-issue-ios-7/
Regards. -
Can not open the app store on my mac since new update
can not open the app store on my mac since new update
Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of OS X, or include that information in your first message.
Give details of the problem. A remark such as "X doesn't work" conveys no useful information. If X did work, you wouldn't be here. Instead, you should post something like this: "I did A; I expected B; but I got C." Include the complete, verbatim text of any error messages you saw, and specify where you saw them: in an application window, a CrashReporter window, a log, or whatever.
Also describe the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it? Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
Before posting, ask yourself whether it’s likely that you are the the only person ever to have had this problem. If not, search the discussions for answered questions similar to yours. If you found any pertinent information, but it didn't help, give details. -
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Try here > Frequently Asked Questions About Apple ID
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Yosemite running very slowly on new MacBook Pro
I just bought a new 13" MacBook Pro (not Retina) last month. When I set it up I copied the data and apps from my 2006 MacBook running Snow Leopard. When I try to open apps such as Safari or jEdit or Adobe Reader or NeoOffice it seems to wait forever (or at least 30 seconds) to open them. I thought this would be faster than Snow Leopard, but it's not!
Should I just back this all up with my SuperDuper and start over?
Here are my Etrecheck data:
Problem description:
Yosemite running very slowly.
EtreCheck version: 2.1.8 (121)
Report generated April 17, 2015 at 9:06:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 36
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 20:46:11
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Kathryn (disk1) / : 498.89 GB (227.44 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/HardwareMonitor.app
[not loaded] com.bresink.driver.BRESINKx86Monitoring (4.0) [Click for support]
/Applications/InsomniaX.app
[not loaded] org.binaervarianz.driver.insomnia (1.0.0d1) [Click for support]
[not loaded] org.binaervarianz.iokit.insomnia (1.0.0d1) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.netbridge (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.usbconnect (10.2.0 28956 - SDK 10.7) [Click for support]
[not loaded] com.parallels.kext.vnic (10.2.0 28956 - SDK 10.7) [Click for support]
/Applications/Utilities/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.3) [Click for support]
/System/Library/Extensions
[not loaded] com.increw.kext.speedit (0.32) [Click for support]
[not loaded] com.kodak.printer.XXXX.kext (5.3.0) [Click for support]
[not loaded] se.coolbook.driver2 (2.1.5) [Click for support]
Startup Items: ℹ️
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[running] de.jinx.SmartSleepDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VipRiser Application (/Applications/VipRiser.app)
Cinch Application (/Applications/Cinch.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Scorch: Version: 6.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown [Click for support]
DirectorShockwave: Version: 11.0.3r470 [Click for support]
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
WidevineMediaTransformer: Version: Unknown [Click for support]
Mozillaplug: Version: 1.0
Musicnotes: Version: 1.16.12 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
MacCouponPrinter: Version: Unknown
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
MacFUSE [Click for support]
More Internet [Click for support]
MySQL [Click for support]
SmartSleep [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Kathryn: Disk size: 498.89 GB Disk used: 271.45 GB
Destinations:
Time Capsule [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 271.45 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
5% com.apple.WebKit.Networking
3% Mail
3% Safari
2% Dock
Top Processes by Memory: ℹ️
365 MB com.apple.WebKit.WebContent
133 MB Safari
120 MB Mail
47 MB mdworker
39 MB mds_stores
Virtual Memory Information: ℹ️
36 MB Free RAM
1.05 GB Active RAM
1.03 GB Inactive RAM
810 MB Wired RAM
21.89 GB Page-ins
521 MB Page-outs
Diagnostics Information: ℹ️
Apr 15, 2015, 12:14:37 PM Self test - passed
Apr 14, 2015, 03:59:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155914_[red acted].crash
Apr 14, 2015, 03:59:10 PM /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-155910_[redacted].crash
Apr 14, 2015, 12:59:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125936_[red acted].crash
Apr 14, 2015, 12:59:31 PM /Library/Logs/DiagnosticReports/Inkjet6_2015-04-14-125931_[redacted].crashThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
One of the myths that circulate on this site is the myth that the current version of OS X always needs to more than 4 GB of memory to run well. The myth is based on nothing except the fact that some people keep repeating it. Apple is today selling new Macs with 4 GB of memory that can never be upgraded after they leave the factory. Those Macs come with Yosemite preinstalled, and it can never be downgraded to an older version. So if you were to believe the myth, you would also believe that Apple knows that it's selling products that are permanently crippled right out of the box, no matter how they're used. Read this discussion before you spend money on memory that you may not need.
Some users do need more than 4 GB of memory for full performance. They are running memory-intensive applications, such as photo or video editors, or they're running many programs concurrently, or they have more than one account logged in at the same time. Whether you're one of those users can be determined, in part, by observing the level of memory pressure in the Memory tab of the Activity Monitor window. If the memory pressure graph always stays in the green zone, then a shortage of memory is not causing the problem.
Even if memory pressure is high, that doesn't necessarily mean that adding more memory will help. If one or more processes has a memory leak—a kind of bug—then adding memory, no matter how much, won't help. It will merely delay the onset of the problem, perhaps only by a few minutes or less. That is very likely the case if you already have more than 4 GB. -
Mac App Store is able to download new apps but not update old ones
Well title says it all. I am able to download new apps (just bought GTA: Vice City to try) but when I hit update it says
I updated my laptop to mountain lion this morning and everything works except softweare updates. I can not use iPhoto because it needs an update but as you can see I am not able to
This is very irritating, anyone have any idea?
Things I have already tried:
Deleting app store cache
Deleting app store cookie
signing out and then back inThe Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Put the app in the Trash and try to download it again. It should give you the up-to-date version. If it works, then you can empty the Trash. -
When I am logged into Facebook and am attempting to play a game. It will load up the game, but to perform actions within the game it will either not do them at all or will perform them very delayed, like 10 minutes sometimes. I have updated my adobe flash, but this is still moving SLOW!!!!!
Hey TheDomesticBlonde,
Thanks for the question. If I understand correctly, the computer is running very slowly and is freezing a lot. I would recommend that you read this article, it may be able to help the issue.
OS X Yosemite: If your Mac runs slowly
Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk.
Quit any apps you’re not using.
If you have problems with your disk, use Disk Utility to verify and try and fix any issues.
Thanks for using Apple Support Communities.
Have a good one,
Mario -
My apps will no longer update as the page will not load, I really don't understand why this is as the rest of the app store works perfectly.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information.
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