App store not functioning correctly.

I am trying to connect to the app store on my ipad 2 version 6.0(10A403). When I click on the featured tab all i get is a white screen. It never will load. This goes for the search feature,(although it does display results in the drop down box but will never load on the main screen. The charts tab also will not display anything. I can see apps on the genius tab, purchased tab, and updates tab and i can update my apps. But I can not search for any new ones unless it is in the genius tab. Please help. Thanks.
Brett

It seems to be a glitch with the App Store because I havent been able to search for quite a while.

Similar Messages

App store not functioning properly

Everything in app store seems to be working except when I try to click on an app to get detailed information. There is no response. I can install the app, but I can't see the details of the app. The screen is responsive to touch for all other applications. Sometimes I can get the app store to function properly, but it has functioned improperly on 3 separate occasions. Any ideas on this problem?

Well the problem seems to have solved itself.
Completely powered down my iPad and left to do something else. Found another owner of the same model. They have no problem. Powered up mine to walk through the issue with my friend and, much to my amazement, I found there was no longer any issue when I opened the App Store. So, in essence, a reboot resolved my issue.

App Store not displaying correctly

Hi, my app store is not loading properly. What should I do? I also face the same problems when viewing certain websites which includes apple.com and dailymotion.com. HELP.

I'm seeing something similar. Some of my previously installed software is showing up as "Installed" and some other isn't.
Transmit 4 has been correctly recognised as installed.
GraphicConverter 7.0.2 hadn't. I then noticed that there had been an update to GraphicConverter which could be applied from within the app. However, although I now have 7.0.3 (the same version as in the App Store), it still doesn't show up as installed.
Other apps (OmniGraffle Pro 5.2.3 installed, 5.2.4 in App Store) won't update "in app", and do not show up as installed in the App Store. The same with Billings (3.6.1 installed, 3.7 in App Store). Neither currently provides updates to the App Store version on their websites.
Combine PDFs and Audiobook Builder both showed up correctly after I had upgraded to the most recent version (download from website/"in app" upgrade). HelTweetica didn't.
Steve

App Store not works correct

I can not reach the first tab at the bottom of the App Store since it was downyesterday how much I pressed it will show the app Percepto instead, what should Ido?

Download it and see if it's any good?
That may tide you over until the App Store works again...
Turn your iPhone off and on and try again.

App Store not localized correctly. Tab titles in english using an italian Apple ID

Hi,
a few days ago I changed my Store settings (Settings->Store) in iPhone 4S to use an US english Apple ID for a while. When I switch back to my Italian Apple ID store leaderboards settings turns back correctly but App Store app localization on my iPhone is still in english. I try to switch back again, syncronize, log out and so on but the app is still localized in english. What can I do in order to get my App Store app localization in italian? Thank you!

http://support.apple.com/kb/ht2534

App Store not loading correctly

I actually have an iPod Touch, and I've posted this in that forum, but haven't really gotten any good responses, and plus the issue has to do with OS 3.1, so here's as good a place as any...
Anyway, when I tap the App Store icon, the "title bar" at the top of the screen becomes white and colored, like it usually does. However, beneath that I still see my home screen. I can still tap on the icons and all that, but none of the other programs load. When I press the Home button, I see the Zoom-out animation that an application usually displays when it closes.
The issue started a bit after I got the 3.1 upgrade. I had used the app Genius feature in the App store to install a couple apps, but after three or so installations the store suddenly refused to load. I didn't turn it off or anything in between.

I like to keep my iPod on all the time, so I don't have to wait if I just want to check the weather forecast or something. I guess the little errors that any computer makes added up. Anyway, I'm glad it was just a simple restart.

Iphone App Store not accepting correct password

I have an Ipad 2 & an Iphone 5, just recently i was trying to update apps on my iphone and i get the message 'password incorrect retry' i know the password is correct as i logged in to itunes on my ipad ok, i am using IOS 7.1.2. My imessage and facetime are working fine too.
Is there any way to fix this? I have tried to change the password and also a soft reset but that didnt help with the problem.

Even though it's working ok on the iPad, reset your Apple ID password > Apple - My Apple ID
Then try updating apps.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me in.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

N96 Telephone Service Not Functioning Correctly

Good evening folks,
Now, I've had this problem for as long as I've had an N96. TWO N96's in fact, as my first was replaced by Nokia due to the screen-slide connection malfunctioning. Both have been fully firmware updated and restored on multiple occasions in an attempt to fix the problem.
The telephone service on the handset has the habit of not functioning correctly, like the service has hanged or just doesn't respond.
For example, I find a contacts name in contacts, press the green key to show their contact numbers, and green again on the number I wish to call- nothing happens, other than the available numbers disappear and you return to the regular contacts view. This is what would normally happen anyway, only you'd have an outgoing call happening over it and showing the "telephone" screen.
Or, example two, in a text message I chose Options > Call > Voice Call and press the select or middle button to initiate the call- No call, instead the options dialogue disappears and I return to the standard message view. Again, I should be in an outgoing call, not viewing my text message.
Example three, to really show the telephone service isn't working;
I'm in full signal, text messages are functioning correctly and the mobile web is working flawlessly. A friend sat next to me rings me and is immediately directed to my voicemail, not a single indication from the handset that I may have been receiving a call.
Seconds later I receive a text message from my operator to let me know about a new voicemail my friend just left me.
So, the telephone service isn't functioning as it should be.
A quick restart fixes the problem in 4 out of 5 cases, however usually within 24 hours the problem is persisting again.
Not being able to make outgoing calls isn't a problem, because at least then I know the telephone service has failed on me and I can restart.
A potentially important incoming call about anything being directed immediately to my voicemail? Problematic, especially if they don't leave a message and instead just keep trying me, as I receive no notification from my operator about missed calls and there is no way other than to try and make an outgoing call as to determine whether the service is still functioning.
It isn't shown as a regular application whilst not in a call and I don't believe I should even have to check if it's still running as this function is the main function implied in the device category 'smartphone'.
Rant over, so if there's anyone out there who could shed some light onto this situation, please do.
Also, kind of off topic- but in the case that this is a universal problem (which I'm assuming it is, having had two completely different handsets with the same symptoms), do I go after Nokia to provide me with a different model of handset, or the supplier (The Carphone Warehouse) since my handset isn't properly providing a function that is advertised?
Somehow I presume I'm rightfully entitled to a reimbursement or different model. Hopefully.
Thanks in advance people

You're so right.... I managed to get over the problems, never upgraded the firmware... Once I got all the apps I use and needed, never touched it.... Still the phone is a mess, worst ever... I came from an Iphone, fleeing from lock OS and stuff, and found myself in a Symbian hell..... Definitely Windows Mobile... I'm so down on this phone, I spent 650 dollars, one year ago.... The worst investment ever... Never again a Nokia or a Symbian smartphone, for cheap ones apparently are the best. I'll wait another year, to feel less pain when buying a new one for 600-1000 dollars.
Solution: Buy another phone... Better if it is a Windows Mobile.... As HTC for example.
Regards,

App store not showing app details

Is something wrong with my ipad2 or is there some setting I am not aware of?
Here is what happened: I go to app store to search for an app. Clicked on the app icon to view details. Then proceeded to buy it and got it installed. I then went to search for a different app. Tried to view the details of that other app by clicking on the icon but nothing happens - the page showing the details of that app does not show up. I tried clicking on the other 11 app icons that showed up under that search. None of them responds. But all the other touch sensitive parts of the app store still functions - search box, filter pull down options, sort, next page, etc, etc.
This is not the first time this phenomenon occured. In previous times I did not remember what I did to get to that state where clicking on the app icons in the app store did not respond but I clearly remember on numerous occasions there is no response to clicking.
So is there a setting I don't know about or is my ipad2 malfunctioning?
Thanks.
Just want to add that the little icon with the $ sign on it to buy apps still works. Just the icon with the picture in it does not work.
Message was edited by: quatrieme

Thanks, King_Penguin, for the suggestion and quick response.
Before I saw your response, I turned the ipad off and turned it back on (but did not reboot). Since that, I went into the app store and I could get into app details again.
I did not know of this feature you mentioned. Very useful. I tried it and many apps were shown to be running - even many apps that had been recently (past days) run but not since turnning off/on a few minutes ago were still shown as running. That is very weird. At the very least it's not a very efficient use of resources. I killed every single one of them incl app store. After this I could go in & out of various app detail screens.
Should this phenomenon happen again I will try your solution first and see if that alone will do it and report back here.
Thanks again. This is a useful feature to know about.

IPhone 4S - problems loading the app store to the correct app

Sorry for the cross-post, but I think I accidentally posted this in the wrong place.
This problem is only occurring on the iPhone 4S, iPhone 4 is fine. We were hoping iOS 5.1 would fix the problem but it hasn't. The problem is very easy to replicate but I have been googling and can't find any discussion of it. To replicate:
1. Launch app store and navigate to any random page. (Say Categories : Business : TurboScan)
2. Close app store (not fully close, just press Home/close button), navigate to Safari, and click either of these links to our app:
http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=307386350&mt=8
or
itms-apps://itunes.com/apps/directv
(actually the post editor won't let me make a regular anchor tag out of this one, so you'll have to paste it into your address bar)
The app store opens to the previous page that I had open (in this case TurboScan info page), not the Directv app which we are trying to direct the user to install.
If we close the app store and then click the link, it launches to the DTV app as expected. Also after some undetermined period of time (roughly 10 minutes) the problem seems to go away and the app store launches correctly to our app.
Any help on this issue would be massively appreciated.
Thanks,
Matt

FYI - I meant to say that to get the app store to work properly you need to fully close it by double-clicking the home button.

HT4623 app store not working on iphone 4s

My app and Itunes store is not working on my phone. It was working last week but now it won't connect at all. What is going on. I even updated everything but still not success.....help me please

Any restrictions set up in Settings/General/Restrictions? If yes, disable them and try again.
Are you logged into the App Store with the correct info? Go to Settings/iTunes and App Store/Apple ID, and check the account details.

If upgrade to 5.0 origin 3.2 now 4.1 some Apps may not function

if upgrade my ipad to 5.0, origin was 3.2 now 4.1 (after upgrade), some Apps may not function?

All my apps still function on my first gen iPad with iOS 5 on it. You may find that some of the apps that you've currently got have updates available for them in the store that need iOS 5 before you can download them. But you don't have to upgrade your iOS if you're happy with how your iPad is currently working and you don't need any of the iOS 5 updates/functionality (or, if your apps have iOS 5 updates, you don't need them either).

App Store not working?

App Store not working

FYI. Super annoying that I had to do this, but I factory reset my phone and set it up as a new phone and that solved the problem. That is a little less of a pain for me since I have all my contacts sync'd with gmail so they all just pop back up when I add that account on my phone.
App store working like a champ for now.

Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

App store not functioning correctly.

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