App Store not letting me download free games or even let me update apps I already have!
Ok, so I tried purchasing a item in a game I have (not knowing how much I have in my bank account). App Store denied it so I'm like ok whatever I don't care. Well now whenever I try to download free apps or eve. Update apps I already have the store makes me sign in, and wants me to update my billing information because there was an error with my last purchase because it didn't go through. Ok why is it doing this? It didn't go through I don't care I just wanna update my apps and be able to download free Apps without having to update my information then apple charging for something I don't want anymore.... Can anyone tell me how to fix this? I already tried removing the card! I don't have a "none" option when I try to remove it so... Yeah
You must have a valid form of payment on your account even for updates and free apps.
Similar Messages
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Hi ,Earlier i was able to download free games on my ipad2,but now everytime i am trying it is asking for billing information?
even after selecting "none" option i am not able to download free games on my ipad ?
please help me if u have solution for thiskhalid08 wrote:
Hi ,Earlier i was able to download free games on my ipad2,but now everytime i am trying it is asking for billing information?
Earlier when - today? Some time in the past? When did this start? -
Dear iTunes support,
I have a question, why itunes store charge me afterI download free game for my kid. Game it's said FREE Game. then my daughter 4 years old played the day after that I got email from itune store charge on my credit card. It was happen 4 times already and cause alot of money too. I will not pay all this bills. I'm so upset why Apple let it happen to customer, that is look like all game sneaky to get money from people especially my daughter 4 years old she can't read you will charge money on that game?, I'm a mother who download Free Game and I didn't play attention while she playing. So the receipt I want refund money back from your company.
receipt no.173020047946 amount $72.95 date 06/19/11
receipt no.124018257710 amount $58.94 date 04/25/11
totall I want my refund back is $131.89
That two bills I need my money back to my credit card.
Thank you.You are NOT addressing Apple here at all.
We are all itunes users like you.
There is no phone number to call.
You let your daughter play with your iphone and continue to buy and you think it is somehow Apples fault?
You can set the restrictions that will stop anyone from making these purchases. You have obviously failed to do this. This is your fault. Not Apples. -
When I try to update my apps it says sign in required and will not let me update them
I suspect you have apps that need updating that were purchased from more than one account
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
HT204266 Will not let me update apps
My iPad shows I need to update 6 apps, when I select it to update it says cannot connect to app store.. But I can get online to get new apps to download if I want.. But will not let me update???
Have you tried closing the app in the Task Bar?
1. Double-click the Home button to reveal the Task Bar
2. Hold the App Store app down for a second or two until you see the minus sign
3. Tap the minus sign to close the App Store
4. Re-launch and try again -
after long time now that i am using app store to download free games,now is not leting me. i press download and is taking me in page with my accounts that i must to pay....why? its free games
i try to make it but is saying to me that was decline.....so i thing is trying to take money and is not money there because is internet visa that i am using....i put the money i need everytime.....
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My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
I'm not able to download free apps from App Store. Every time I try a message encounters me showing some billing information. That doesn't make any sense as I just need to download free app. What should I do? Please guide me someone.
If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
i am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?
When you set up your Apple ID, did you enter a credit card? That's usually all you need to do. Even for free apps. Also, the credit card need to be issued in the country of the App Store you use. Now, there is a way to set up an Apple ID without a credit card, but it's (IMHO) a good idea to have one on the account incase you ever do want to purchase a paid for app, or want to make an in-app purchase. I've had a CC tied to my Apple ID for several years now. Not once have I had a charge that wasn't mine or any billing issues whatsoever.
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my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?
You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions -
Is it possible for a iPod touch to get a virus when downloading free games off the internet? If yes, is there an antivirus program to protect the ipod. and can some of the current apps be saved from the virus damage?
I had one game permanently just stop working, it usually does crash, but that last time it just went bad, I don't know the reason, I tried powering off iPod, relaunching game, but the game never worked again. I think it corrupted its own save file or some of its own data.
Have you tried another game or app, do those work? If they do, then I guess you know where the problem lies, but if they all stop working, then what about apps, can apps launch?
Lastly, apps from the app store are checked by Apple, so they are clean. -
in the last week my itunes account will not update my apps or allow me to download "free" games without a balance....why?
in the last week my itunes account will not update my apps or allow me to download "free" games without a balance....why?
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How To Download Free Games & Application For IPhone 4 From Itunes & Store !
Hi guys iam amrit from Nepal I have IPhone 4, I want to download free games & application for iPhone 4 from itunes or application store.Guys please tell me how to download free games & application for iPhone 4 without credit card or debit card.
Log out of any iTunes account on iPhone then go to the app store. Find a free app and purchase it. Create a new account and select none for payment. Pretty simple
http://support.apple.com/kb/ht2534 -
By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If Iinstall this software (FACEBOOK), I put as account user account that is not mine, if you change to my account, send an error and will not let medesacragarlo.As I can remove the software actaulización notice?
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0
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