App Store not loading but everything else is...

The App Store on my iPad running iOS 6 is not loading... It doesn't crash it just sits there and loads. Everything else is working and I have already tried turning it off and back on. Any ideas?

Ok Applecare Senior (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.  They are actually going to be calling me tomorrow to follow up on the issue.  I will let everyone know if I hear more!
<Edited by Host>

Similar Messages

  • Itunes store does not load but everything else works

    I have a problem opening the store.  When I click on the store the access bar goes about half way and stops.  Then after 60 seconds it disappears and the store is not displayed.  It is a blank window.  No error messages appear.  I have uninstalled and reinstalled but this did not work.  I have turned off my firewall and this does not work.  I am using the latest version of iTunes.
    The computer is a Vista 64bit OS.  I have another computer that has no problems on the same network so there are no networking issues.  It is just this one computer.  This did happen once before and I reinstalled at that time which resolved the issue.  Now it seems permanently broken.  I even reviwed the computer event messages and there are no clues there. 
    Any ideas?  Any log files I can locate and review?
    Thank you very much
    Jo

    Found my issue and this procedure worked for me.  See this discussion in this forum
    https://discussions.apple.com/thread/3371153?start=15&tstart=30

  • App Store Not Loading READ HERE!!  DO NOT RESTORE YOUR DEVICE!!

    Ok Applecare Senior Advisor Tad just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.  He said it should only be a 24 hour or so problem then everything should be up and running again.  i have two new ipads and 2 iphone 4's and everythng works fine but my ipad (figures).  They are actually going to be calling me tomorrow to follow up on the issue.  I will let everyone know if I hear more!
    <Edited By Host>

    And just so everyone knows this started for me late last night.  I shut my device off this morning hoping it would be working this morning, but not luck obviously.  So I kept researching all the forums, googling, and searching on twitter for solutions or possible solutions.  I tried everything, hard reset, changing date, signing in/out, you name it I did it EXCEPT for a restoration.  Now the first woman I spoke to from applecare this morning walked me through all these steps (even though I had already tried them).  She told me to do a restore and start as a new device.  Well before I had even spoken with her I read several places that people had already tried doing the restores and it didn't work so I wasn't going to listen to her and I didn't do it.  So I called back applecare and finally got transfered to Tad and (sorry in advance Tad!!) I basically lied to him and told him that I DID DO a restore even though I had in fact didn't.  So that's when he put me on hold and basically spilled his guts that it was the apple servers.  So i asked if I had to restore my device again or anything and he said no and that it would take about 24 hours or so for the problem to be fixed and then he procedded to take down my number and said he would call me tomorrow to find out how I my device was doing.  So keep posting to the forums folks!! They are listening, he said he had started to see a number of complaints coming in on this topic.  And by the way this is my first time posting in the Apple forums, I hope I at least helped some of you out!!!
    <Edited By Host>

  • ITunes and App Store not loading properly

    I wanted to browse on the iTunes Store on my iPad. It opened but the screen was blank. Nothing came up even when it had fully loaded. This was the same with the App Store too. I have tried to restart it and reset it but its still the same. Is there any solutions to this?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT1689 featured tab in app store not loading , message says not available in Uk

    the featured apps will not load ,message says not available in UK.
    I have tried changing the date and turning off automatic time

    I already started a thread about this.  https://discussions.apple.com/thread/3540913?tstart=0
    I'm experiencing the same issues.  If I log OUT of the store...everything works ok.  Log in and can see nothing.

  • Mac App Store Not Loading

    Suddenly my Mac App Store has stopped loading. The icon in the dock and Applications folder no longer looks like the correct icon, instead it looks like two pieces of paper with a pencil, ruler and paint brush (the generic app icon, I guess). I tried re-installing the 10.6.8 Combo Update with the same problem.
    The problem report says that it quit unexpectedly, but in fact it will not open at all. I'm concerned I'll miss out on the OS X Lion when it's released if I can't get onto the Mac Store!
    The following is the report, which of course I don't understand at all:
    Thanks in advance!!
    Process:         App Store [469]
    Path:            /Applications/App Store.app/Contents/MacOS/App Store
    Identifier:      com.apple.appstore
    Version:         1.0.2 (63.1)
    Build Info:      Firenze-630100~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [101]
    Date/Time:       2011-06-28 17:08:00.153 +0300
    OS Version:      Mac OS X 10.6.8 (10K540)
    Report Version:  6
    Interval Since Last Report:          123882 sec
    Crashes Since Last Report:           2
    Per-App Interval Since Last Report:  5 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      B0A754BD-FF6E-4753-AB57-9CB709593FC5
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1018819c0 Size={0, 0} Reps=(
    )>, because it is size zero.'
    *** Call stack at first throw:
              0   CoreFoundation                      0x00007fff83ead7b4 __exceptionPreprocess + 180
              1   libobjc.A.dylib                     0x00007fff8133cf03 objc_exception_throw + 45
              2   CoreFoundation                      0x00007fff83ead5d7 +[NSException raise:format:arguments:] + 103
              3   CoreFoundation                      0x00007fff83ead564 +[NSException raise:format:] + 148
              4   AppKit                              0x00007fff855f19cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
              5   AppKit                              0x00007fff855f1883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
              6   AppKit                              0x00007fff85585c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
              7   AppKit                              0x00007fff855f1809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
              8   AppKit                              0x00007fff855f16d3 -[NSImage lockFocusFlipped:] + 142
              9   App Store                           0x000000010001c840 0x0 + 4295084096
              10  AppKit                              0x00007fff8557a444 -[NSControl drawRect:] + 405
              11  AppKit                              0x00007fff85572cc5 -[NSView _drawRect:clip:] + 3390
              12  AppKit                              0x00007fff85571938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
              13  AppKit                              0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              14  AppKit                              0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              15  AppKit                              0x00007fff85596c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
              16  AppKit                              0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              17  AppKit                              0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              18  AppKit                              0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
              19  AppKit                              0x00007fff8557000a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
              20  AppKit                              0x00007fff8556fb2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
              21  AppKit                              0x00007fff8556c3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
              22  AppKit                              0x00007fff854e5c0e -[NSView displayIfNeeded] + 969
              23  AppKit                              0x00007fff854adc3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
              24  AppKit                              0x00007fff854ad7d2 -[NSWindow orderWindow:relativeTo:] + 94
              25  AppKit                              0x00007fff85479974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
              26  AppKit                              0x00007fff85477a91 loadNib + 226
              27  AppKit                              0x00007fff854771a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
              28  AppKit                              0x00007fff85476dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
              29  AppKit                              0x00007fff8547435b NSApplicationMain + 279
              30  App Store                           0x00000001000013f4 0x0 + 4294972404
              31  ???                                 0x0000000000000002 0x0 + 2
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x00007fff873f20b6 __kill + 10
    1   libSystem.B.dylib                       0x00007fff874929f6 abort + 83
    2   libstdc++.6.dylib                       0x00007fff872f55d2 __tcf_0 + 0
    3   libobjc.A.dylib                         0x00007fff81340b39 _objc_terminate + 100
    4   libstdc++.6.dylib                       0x00007fff872f3ae1 __cxxabiv1::__terminate(void (*)()) + 11
    5   libstdc++.6.dylib                       0x00007fff872f3b16 __cxxabiv1::__unexpected(void (*)()) + 0
    6   libstdc++.6.dylib                       0x00007fff872f3bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    7   libobjc.A.dylib                         0x00007fff8133cfa2 object_getIvar + 0
    8   com.apple.CoreFoundation                0x00007fff83f05969 -[NSException raise] + 9
    9   com.apple.AppKit                        0x00007fff8556c924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
    10  com.apple.AppKit                        0x00007fff854e5c0e -[NSView displayIfNeeded] + 969
    11  com.apple.AppKit                        0x00007fff854adc3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
    12  com.apple.AppKit                        0x00007fff854ad7d2 -[NSWindow orderWindow:relativeTo:] + 94
    13  com.apple.AppKit                        0x00007fff85479974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    14  com.apple.AppKit                        0x00007fff85477a91 loadNib + 226
    15  com.apple.AppKit                        0x00007fff854771a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    16  com.apple.AppKit                        0x00007fff85476dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    17  com.apple.AppKit                        0x00007fff8547435b NSApplicationMain + 279
    18  com.apple.appstore                      0x00000001000013f4 0x100000000 + 5108
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff873bcc0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff873beadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff873be7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff873be2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff873bdc08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff873bdaa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff873bda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff873bde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff873bdaa5 start_wqthread + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff873bda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff873bde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff873bdaa5 start_wqthread + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff873bda2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff873bde3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff873bdaa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff70e0a2f8  rcx: 0x00007fff5fbff308  rdx: 0x0000000000000000
      rdi: 0x00000000000001d5  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff320  rsp: 0x00007fff5fbff308
       r8: 0x00007fff70e0da60   r9: 0x0000000000000063  r10: 0x00007fff873ee0fa  r11: 0x0000000000000202
      r12: 0x00007fff83f32b09  r13: 0x0000000000000000  r14: 0x0000000100339750  r15: 0x00007fff70a81190
      rip: 0x00007fff873f20b6  rfl: 0x0000000000000202  cr2: 0x00007fff70deffd0
    Binary Images:
           0x100000000 -        0x100044fff  com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
           0x100065000 -        0x10018eff7  com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
        0x7fff8004d000 -     0x7fff80064fff  com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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        0x7fff8897e000 -     0x7fff8907aff7  com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
        0x7fff8907b000 -     0x7fff890b5fff  com.apple.bom 10.0 (164) <316D9EB3-6D33-6E57-F63A-BA4DCFCE9941> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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