App Store Not Loading in Mavericks
Hello,
I am on a Mid 2011 iMac running
I've researched this issue in depth and it seems that everyone with a similar had a unique way of solving it... I have tried everything short of reinstalling the OS.
When I open the App store I get stuck here with an endless spinning wheel.
Things I have tried:
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
- deleting com.apple.appstore files (I have deleted every one I have been told could solve the problem and I have tried resetting multiple times, files from cookies and application support also didn't help when deleted).
- Resetting File Permissions through Terminal
- Resseting File Permissions Through "resetpassword" in Terminal in Recovery Mode
- Resetting PRAM
Here's the thing:
When I login as "guest" the App Store works! I have no idea why but it gives me hope that this is fixable without reinstalling the OS.
If I boot into Safe mode and log in normally it does not work.
I really don't want to reinstall OSX because this has been going on for a Month so my time machine backups will probably bring back the issue... I only recently decided I wanted to fix this. (updates have still been working perfectly I just can't buy or look at Apps).
Anyone have a clue as to what might be the problem? Anyone awesome have a solution?
Thanks.
If you continue to have problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT
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In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
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http://support.apple.com/kb/TS1368
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This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
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Suddenly my Mac App Store has stopped loading. The icon in the dock and Applications folder no longer looks like the correct icon, instead it looks like two pieces of paper with a pencil, ruler and paint brush (the generic app icon, I guess). I tried re-installing the 10.6.8 Combo Update with the same problem.
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The following is the report, which of course I don't understand at all:
Thanks in advance!!
Process: App Store [469]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [101]
Date/Time: 2011-06-28 17:08:00.153 +0300
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 123882 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 5 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: B0A754BD-FF6E-4753-AB57-9CB709593FC5
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1018819c0 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff83ead7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8133cf03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff83ead5d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff83ead564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff855f19cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff855f1883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff85585c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff855f1809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff855f16d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff8557a444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff85572cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff85571938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff85596c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff85571ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff8557000a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff8556fb2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8556c3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff854e5c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff854adc3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
24 AppKit 0x00007fff854ad7d2 -[NSWindow orderWindow:relativeTo:] + 94
25 AppKit 0x00007fff85479974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
26 AppKit 0x00007fff85477a91 loadNib + 226
27 AppKit 0x00007fff854771a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
28 AppKit 0x00007fff85476dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
29 AppKit 0x00007fff8547435b NSApplicationMain + 279
30 App Store 0x00000001000013f4 0x0 + 4294972404
31 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff873f20b6 __kill + 10
1 libSystem.B.dylib 0x00007fff874929f6 abort + 83
2 libstdc++.6.dylib 0x00007fff872f55d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff81340b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff872f3ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff872f3b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff872f3bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8133cfa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff83f05969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff8556c924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
10 com.apple.AppKit 0x00007fff854e5c0e -[NSView displayIfNeeded] + 969
11 com.apple.AppKit 0x00007fff854adc3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
12 com.apple.AppKit 0x00007fff854ad7d2 -[NSWindow orderWindow:relativeTo:] + 94
13 com.apple.AppKit 0x00007fff85479974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
14 com.apple.AppKit 0x00007fff85477a91 loadNib + 226
15 com.apple.AppKit 0x00007fff854771a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
16 com.apple.AppKit 0x00007fff85476dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
17 com.apple.AppKit 0x00007fff8547435b NSApplicationMain + 279
18 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff873bcc0a kevent + 10
1 libSystem.B.dylib 0x00007fff873beadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff873be7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff873be2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff873bdc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff873bdaa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff873bda2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff873bde3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff873bdaa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff873bda2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff873bde3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff873bdaa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff873bda2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff873bde3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff873bdaa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff70e0a2f8 rcx: 0x00007fff5fbff308 rdx: 0x0000000000000000
rdi: 0x00000000000001d5 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff320 rsp: 0x00007fff5fbff308
r8: 0x00007fff70e0da60 r9: 0x0000000000000063 r10: 0x00007fff873ee0fa r11: 0x0000000000000202
r12: 0x00007fff83f32b09 r13: 0x0000000000000000 r14: 0x0000000100339750 r15: 0x00007fff70a81190
rip: 0x00007fff873f20b6 rfl: 0x0000000000000202 cr2: 0x00007fff70deffd0
Binary Images:
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Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9320325ASG, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000 / 2Drag the App Store off the Dock so it goes "poof". Try launching the App Store from your Apple menu (top left in your screen). If that works, press and hold the new App Store icon in the Dock, click Options, Keep in Dock.
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App store not working in mavericks
Having a torrid time with Mavericks. App store, Mail, Calendar, Preview, Terminal and others, nothing seems to work. I can;t even download a fresh install because App Store won't open. The gloss is coming off my long term Apple fun and I'm not happy. It shouldn't be this difficult to sort this out but it's blind alley central. Can't make a usb boot stick, imac runs sloooowwww and RAM (12gb) is gobbled up by Safari on tickover.
If I had wanted a crap computer I'd have bought a PC
Anyone got a solution?If this happened to me, I would check System Preferences > Date & Time and System Preferences > Lanugage & Region to make sure I was pointed to the right store.
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App Store not loading over wifi on iOS 6
Since I've updated to iOS 6, I haven't been able to load pretty much anything in the App Store while connected to wifi. It all works perfectly fine over 3G... But I have 130 updates waiting and I'm not using my 3G data for that. I've also been having trouble loading notifications, photos and messages in the Facebook app but the news feed works fine (this is also over wifi only). Safari seems to be working fine most of the time. Any ideas?
I have a very similar problemon my iPhome 4S: Updating apps switched over to use 3G (after I left my house for example) or starts in 3G even that wifi is available. This consumed my free 3G budget completely and costs already more than 15€ on extra charges. This never happened in iOS 5. I think I need to either avoid updating my apps or switch off mobile data completely. The best alternative would be, to disable app updates over 3G. But this is not possible.
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App Store not loading on iPad 2
The updates tab on the App Store does not load. I already reset my ipad twice, skipping the red bar. Also, i restarted the app multiple times but it does not load, though all other tabs work. Pls pls pls help
And naturally any/all Apple employees will completely deny that there's a problem. I went to more than one Apple Store, and when they denied awareness of the problem, I turned to one of the MacBooks and opened Safari, then began typing "iPad App Store..." in the search bar, and immediately google predictively popped up a list of six or seven suggestions, all things like "...not working", "...not loading", "...broken", "...blank", "...white screen", etc. And they *still* claimed there wasn't a problem. I just walked out.
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When I try to go into the app store it just keeps on saying its loading but never loads, and also some of my apps will not open as well. does anyone know why??
Servers may be overloaded with people trying to get the latest iphone update that just came out.
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App Store not loading on home network
Hi,
I've had this issue the last few days, i've changed no settings on my home network (Virgin through Belkin N150 router) or on my iPhone 3G. It's that the App Store just stays on 'Loading...' screen without ever loading, but when i take off my Wi-Fi and use 3G the App Store loads no problem at all. Only today i've realised that its not only my phone, its my Dads iPhone 4, Brothers iPhone 3G and Sisters iPod Touch 8gb 3rd gen, its really strange.
Im pretty technologically minded, but with this i just have no idea what to do and how to fix it.
Can anybody help out, any ideas?
ThanksI've already tried turning on/off iphone and router, deleting network settings, airplane mode, renew lease option, without any luck, by the way.
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App Store not loading on iOS 6, iPad 3
App Store is not loading today. I am using iPad3 updated with iOS6. Redirects from browser to App Store are also not loading . What could be the problem?
You must use the App Store (icon) & not a browser to get apps/updates. Are you sure you have wifi connection?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Why is the app store not loading!?
I'm geniunly p!$$ed off. The App store loads half way and then stops.. Ugh, whats wrong with it? This didn't happen untill i downloaded that stupid update. I knew it. I just KNEW i shouldn't have downloaded it. All of the new updates for my ipod touch requires wifi, and I don't even have wifi, so it's useless. I should have listened to myself.... And then this dumb website literally moves SO slow.. It takes like a minute for the flippen page to load. Ugh, can someone please help me fix it? The app store, i mean.
Can't connect to the iTunes Store
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Pages not opening, App Store not loading, can't work today.
Hello, recent Yosemite upgradee here.
When ever I open the app store i get nothing, all blank. some times it doesn't open at all.
I went to start working this morning and noticed when ever I clicked to open a pages document nothing happened. No pages icon appearing in the launch bar. Nothing. Opening pages does the same, nothing. Panicking a little because I can't really work without it and im not covered for apple support.
Strangely enough Numbers works fine. I'm using Pages version 5.2.2.
Any idea whats happening? Apple menu tells me i have 8 updates pending, i think one may be pages, but of course i can't get to it.
Thanks!Any problem with a 3rd party app is the responsibility of the app developer. Contact Instagram customer or technical support regarding whatever doesn't work with their app on your iPhone.
What is the error message provided when attempting to login with your Apple ID with the iTunes app store? -
App Store not loading correctly
I actually have an iPod Touch, and I've posted this in that forum, but haven't really gotten any good responses, and plus the issue has to do with OS 3.1, so here's as good a place as any...
Anyway, when I tap the App Store icon, the "title bar" at the top of the screen becomes white and colored, like it usually does. However, beneath that I still see my home screen. I can still tap on the icons and all that, but none of the other programs load. When I press the Home button, I see the Zoom-out animation that an application usually displays when it closes.
The issue started a bit after I got the 3.1 upgrade. I had used the app Genius feature in the App store to install a couple apps, but after three or so installations the store suddenly refused to load. I didn't turn it off or anything in between.I like to keep my iPod on all the time, so I don't have to wait if I just want to check the weather forecast or something. I guess the little errors that any computer makes added up. Anyway, I'm glad it was just a simple restart.
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