App store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

Question

app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8

Answer 1

Microsoft Windows 8 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0150B8980AD913B8
Current user is not an administrator.
The current local date and time is 2014-03-18 04:37:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {240FD97D-8118-4928-BF4E-8A531F89D837}
Description:    Microsoft Wi-Fi Direct Virtual Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:   
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:   
Adapter Name:    {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
Description:    Bluetooth Device (Personal Area Network)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:   
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:   
Adapter Name:    {DD5C0797-BC23-4732-85FE-AC59C926EE98}
Description:    Realtek PCIe GBE Family Controller
IP Address:    10.144.120.70
Subnet Mask:    255.255.255.0
Default Gateway:    10.144.120.1
DHCP Enabled:    Yes
DHCP Server:    10.144.120.3
Lease Obtained:    Tue Mar 18 03:26:26 2014
Lease Expires:    Mon Jun 16 03:26:26 2014
DNS Servers:    10.144.5.30
        10.144.130.5
Adapter Name:    {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
Description:    Ralink RT5390 802.11b/g/n WiFi Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:   
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:   
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection was refused.
Connection attempt to Gracenote server was successful.
The network connection was refused.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: hp DVD-RAM UJ8B1, Rev H.02
Drive is empty.