App Store, Pages, iBooks, Maps won't open in Mavericks
I see I am not alone in having this problem. I'd appreciate any suggestions.
If the Pages app is not in your Applications folder, and if signing out of the App Store and signing back in again won't permit you to reinstall Pages, try the following:
Sign out of the App Store, then quit the App Store.
Select (triple-click to select the entire line), then control-click, and from the contextual menu that appears select Services > Reveal in Finder:
~/Library/Preferences/com.apple.storeagent.plist
Drag the highlighted file to the Desktop.
Repeat with the following two lines
~/Library/Preferences/com.apple.appstore.plist
~/Library/Caches/com.apple.storeagent
Open the App Store again, select the Purchases list, sign in, and attempt to install Pages again.
Similar Messages
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updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?
It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
Here's a thread that helped me with iPhoto:
https://discussions.apple.com/thread/4794375?start=0&tstart=0 -
HT4528 In App Store,.My purchased items won't open!!!!!
I have a iPad, and a Brand New iPhone 4 I got just today 10-16-2012...:( and I can not see none of my purchased items,...my son and girl iPhones do the same thing,...my App Store opens fine,..just none of the apps I have paid for shows,..be ok if I could hookup to the pc and load just the apps I want but can't do that,.. I owned a Ausu Transformer that had no trouble with,..but the kids liked the iPods so we all went to apple,..what I'm upset bout is,. I have a New iPhone 4, iPad 2, my wife has a iPod touch, oldest son has a iPhone 4, n iPod touch,..daughter has a iPhone 4, youngest son has a Two iPod touches, nano,..that's a total of 9 apple product not counting iPod grandson has and couple other we have as spares,..so if you look at the Money I have in all these items,..I hope you can understand why I'm upset that NONE of my family or me can use our apples,..not counting price of apps, songs,..ect....
Please FIX or help,....
Thank youIf the Pages app is not in your Applications folder, and if signing out of the App Store and signing back in again won't permit you to reinstall Pages, try the following:
Sign out of the App Store, then quit the App Store.
Select (triple-click to select the entire line), then control-click, and from the contextual menu that appears select Services > Reveal in Finder:
~/Library/Preferences/com.apple.storeagent.plist
Drag the highlighted file to the Desktop.
Repeat with the following two lines
~/Library/Preferences/com.apple.appstore.plist
~/Library/Caches/com.apple.storeagent
Open the App Store again, select the Purchases list, sign in, and attempt to install Pages again. -
App Store, Messages and FaceTime Won't Open
I own a Macbook Pro (15-inch mid 2010), OS X Mountain Lion (10.9.5)
I was using my Messages App just this morning and all of a sudden it stopped working.
I have tried opening it from the Applications Folder as well as directly from my Dock.
What happens is the icon for the Messages App bounces several times (usually three after I press it the first time) and the screen will not appear.
The icon shows currently that I have three unread messages and even when I hold and click and try to open a "new message" or an "unread message" the screen won't open.
I tried several other apps just to see if this was an isolated incident, but I found that FaceTime, App Store and iPreview will not open either. They all bounce a few times, but they will not open a screen. My App Store even shows that there is one new update, but it won't open.
I have tried so many things from a lot of older threads but I am completely clueless on what to do.
Can anyone help me?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
upgrading from snow leapord to mavericks, i couldn't opened app store, messenger, ibook,FaceTime, maps and other. please help
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
If that doesn't work, do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Then reinstall the OS.
OS X Recovery
OS X Recovery (2) -
iBooks will not open only the icon is there when I go to App Store to download it just says open like it is already there !! Help please this is my first ipad but have always used apple products
First quit all apps (Double tap the Home button and swipe the app preview page up) and try a reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
Check your Restrictions:
Settings > General > Restrictions
Is it in Settings?
Try deleting from here: Settings > General > Usage > iBooks > Delete App
Then redownload -
My time machine backup disc has apps from Mountain Lion that won't open now that I have Yosemite. They all say need to be upgraded to Yosemite. Go to app store. But app store sees that I have yosemite so doesn't even show me an udate option. How can Update these files??
How do you know they won't run in Yosemite? You're not trying to fiddle with stuff in your backup from the Finder, are you? If so you are likely to render that backup unusable.
WHen when you restore them from your backup, they should be updateable. -
My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!I am also having the same issue. Please help!
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Can I have a Mavericks disc mailed to my house? I had trouble downloading it through the App Store, and now it won't do anything at all when redownloading it.
Apple doesn't create installation disks for OSX 10.7 and later. You can create your own disk/USB bootable installer, but this requires downloading the installation package from the app store first.
1) Make sure you have a stable internet connection. Try directly connecting via ethernet port, versus Wifi, if you are experiencing a weak Wifi Signal or intermediate loss of connectivity
2) From the App Store, go to the Menu Bar, Store > Sign out.
3) Navigate to the /Applications folder and drag the partially completed download of the installer to the trash.
4) Open the App store, sign back in, and redownload Mavericks. -
My App Store page is frozen with an app page opened on it and I can't close.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc. -
App store and ibook malfunction
my app store and ibooks have what looks like a stop sign through them. I was not using any of the apps at that time. They are no longer opening and when i click on them it states that they are not supported by the type of Mac i have. what can I do? I own a macbook pro retina display running Mavericks version OSX 10.9.5. Recently I downloaded open office. could this have affected it?
Open the Applications folder and try to launch the apps by double-clicking them. What happens?
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I just downloaded iPhoto 9.1.5 from App. store. Now iPhoto does not open. What now?
Same question.
Before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. With information, s/he may be able to get your issue resolved sooner. -
Ovi Maps won't open in Nokia 700
I bought Nokia 700 2 months ago and I have been using Ovi Maps perfectly until last week, when after plugging my device in to my laptop I got a message that I should update the Maps application. I followed the instructions but there was not enough disc space, so the installation stopped. I unplugged the device and made some space, then plugged the device again and performed the update.
After that, I can use the navigation application as well as the check-in application normally, but the Maps won't open from the icon. I tried reinstalling software, reinstalling the maps, nothing. I cannot find the Ovi Maps version as the application does not appear in the Application Manager. I open the Maps settings, I can see the maps I have installed, but no info on the version.
Can anyone help?
Many thanks!
Solved!
Go to Solution.OK, I think I solved the problem.
I had to open Ovi Store and download an update of the Ovi Maps (v3.09). It took some time but it now works fine. I couldn't find this update elsewhere, only through the Ovi store.
I hope this hels you as well. -
When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
Every time since I download IOS6 my app store, whatsapp, safari crashes everytime I open it. What should I do?
Basic troubleshooting steps (restart, reset, restore) are clearly outlined in the iPhone User Guide that is bookmarked in your Safari app.
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