App store problem and cats

The app store says I have an update
     iWork Update 9.2
However when I click update it says
     An error has occurred
     The operation was cancelled. (3072)
PS My subject line includes "cats". You will find many funny cat sites by typing in funny cat videos into your favorite search function
thanks for reading
Brian

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Restart the Mac and try again.

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