App Store: problem buying apps

I am trying to buy an app and it's won't let me, it tells me to contact apple support! Why? And what do I need to do to be able to buy apps again? Ps. It allows me to buy music just now apps!

Click here and ask the iTunes Store staff for assistance. Only they can say what needs to be done, which may include changing something at their end.
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I receive error message "Unable to connect to iTunes store" when trying to download updates to my iPhone4. No problems buying new apps.

I have just started receiving the message "Cannot connect to iTunes store" when I attempt to download upgrades to previously purchased apps. However, I have no problem buying new apps from the iTunes store. No issues with wifi or connectivity. Does anyone have any ideas or fixes? Thanks.

1st. Turn off your phone and back on.
if that does not work, do a reset by holding the on/off button and the home button until the Apple logo comes on.

HT4009 Unable to make in app purchase. No reason given except can't connect to iTunes. No problem buying direct from iTunes Store

Unable to make in app purchase. Says can't connect to iTunes. But no problem buying apps I iTunes Store directly. This issue has occurred in different apps

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi i just had my imac hdd replaced and since then ive had nothing but problems...i cant find imovie iphoto or anything and i followed the steps mentioned on here go in app store and buy but my account wont be charged...but it did...can someone pls advise.

Hi i just had my imac hdd replaced and since then ive had nothing but problems...i cant find imovie iphoto or anything and i followed the steps mentioned on here go in app store and buy but my account wont be charged...but it did...can someone pls advise.

Hi i've done everything that i was advised on...and also another problem i tried to restore my mac and it keeps sayin disk erase failed couldnt unmount disk!...i'm so angry i swear....someone somewhere dont know what they doing....

Am having problems buying app from App Store ... It's not recognizing my credit card security code... It's says " incorrect code" any help pls wot do I do

Am having problems buying app from App Store ... It's not recognizing my credit card security code... It's says " incorrect code" any help pls wot do I do

This can be caused by a few things.
      Make sure the billing card address, the one on the statement is the exact
             same as in iTunes.
      Note even the zip code being off can cause this.
       Try a different CC
      and the way the always works
          An iTunes GC.

Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. How can I retrieve my photos without buying iPhoto?

Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto library in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. Why would apple install iPhoto by default with Snow Leapord and make us import all our photos in it at the first place, and now ask for money if we want to retrieve our photos back on mountain lion? What if they make contacts a paid app with the next OS upgrade, and then bully us to pay money if we want our contacts? This is something very dissappointing on Apple's part. I need answers here.

I fail to remember if the installer gave me an option to keep my applications.
The Mountain Lion installer will not delete applications. It will only mark applications, that are not compatible with your current system with a "forbidden" sign in the icon. And you cannot launch them.
Does your iPhoto icon in the Applications folder look like this?
Then your iPhoto version is incompatible and cannot run with Mt. Lion. If it is iPhoto '11, with a versionnumber starting with 9.x.x., you can upgrade it by downloading a newer version from the Apple downloads site http://support.apple.com/kb/DL1650.
But if you have 8.x.x, you need to buy an upgrade.
Regards
Léonie

Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.

I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

Can my wife I each use our personal itunes accounts at the store to buy apps or ibooks on "our", that is, the same ipad2?

Can my wife I each use our personal itunes accounts at the store to buy apps or ibooks on "our", that is, the same ipad2?

Yes you can!
All you need is to log out from the App store and log with the Apple ID that you wish to use on buying apps or books from the stores.
Do note that if you have apps in the iPad purchase using two different Apple IDs, whenever there is an update you need to log into the appropriate Apple ID to install the update. Though the device will show you the apps that needed updates but it will only update when it is logged in to the Apple ID that has purchased the app. So what you need to do is to log in to the appropriate Apple ID get the update then log out and log in with the other Apple ID for the other updates if relevant.

HT202631 can i use credit in my app store to buy music in itunes?

can i use credit in my app store to buy music in itunes?

Yes, if you have a balance on your iTunes account then you can use that for buying apps from the iTunes app store (or to buy from the iBookstore or Mac App Store, and music, films etc from iTunes) - you can't use your balance for gifting content or an amount to another person

Can't connect to the store to buy the card from the "Cards" app

Can't connect to the app store to buy the card after I created it

Tryh this support article Sherri > Can't connect to the iTunes Store

TS1702 Hi . I want buy at clash of clans but answer to me please contact to apple itunes support but in apple store i buyed every app easily!

Hi . I want buy at clash of clans but answer to me please contact to apple itunes support but in apple store i buyed every app easily!

Then you need to contact iTunes support because there is something that they need to fix, and it needs to be them.

Hello I would like to know how I can change the form of payment of App store for buying books I

I would like to know how I can chage the form of payment of App store for buying books

http://support.apple.com/kb/ht1918?viewlocale=de_de

HT4061 Anyone having App Store problems

App Store problems?

I'm not currently having any issues. Try to connect again in a few minutes. If that fails
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.

Is anyone else having a problem buying episodes on itunes

is anyone else having a problem buying episodes on itunes

Apple is having server problems affecting App Store, iTunes, iCloud, etc…
Check the Apple Service Status(***) page… http://www.apple.com/support/systemstatus/ Wait for all systems to show green.
Here is what Apple's message says…
Multiple Store Services - All users are affected
     Customers may be unable to make purchases from the App Store, iTunes Store,
     iBooks Store, or Mac App Store.
iCloud Mail - All users were affected
     Users may have been unable to access iCloud mail.
iCloud Account & Sign In - All users were affected
     Users may have been unable to sign in.
This means no downloads, updates, iCloud and other issues. You may get pop-up windows asking you for password for iCloud, etc…
Try again after it's all green on status page.

PSE 10 from Apple Store problem with camera raw 6.7 upgrade

PSE 9 was not opening Nikon d4 raw files so I've purchased PSE 10 at the Apple Store and installed on my Mac. PSE 10 is still not opening d4 raw files (camera raw 6.5). I tried to update to 6.7 taken from Adobe but did not succeed to install it. Could you please advice what to do?

Thanks for your help. It works !!!
Bartek A
Wiadomość napisana przez Barbara B. w dniu 17 maj 2012, o godz. 00:34:
Re: PSE 10 from Apple Store problem with camera raw 6.7 upgrade
created by Barbara B. in Photoshop Elements - View the full discussion
You will have to do the update manually for the app store version. Instructions are here:
http://forums.adobe.com/message/4106477
(that's for 6.6 but the steps/file paths are the same for 6.7)
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App Store: problem buying apps

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