App Store problem with password change after download started
In process of downloading app on new iPad. Had to change Apple ID password. Can't get download to finish. App circle keeps spinning.
In process of downloading app on new iPad. Had to change Apple ID password. Can't get download to finish. App circle keeps spinning.
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WaltThanks, Linc. Logs follow:
10/20/14 4:16:14.300 PM Dock[353]: LaunchPad: __53-[LPAppManager(StoreSupport) _acceptStoreConnection:]_block_invoke app store xpc message error: Connection invalid
10/20/14 4:19:30.405 PM App Store[1693]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
10/20/14 4:19:30.407 PM App Store[1693]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
10/20/14 4:19:30.407 PM App Store[1693]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
10/20/14 4:19:30.407 PM App Store[1693]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
10/20/14 4:19:30.622 PM App Store[1693]: NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x60000019a000>
10/20/14 4:19:30.625 PM App Store[1693]: Call stack:
0 AppKit 0x00007fff9289eb2c -[NSThemeFrame addSubview:] + 107
1 AppKit 0x00007fff9228dc6f -[NSView addSubview:positioned:relativeTo:] + 208
2 StoreUI 0x000000010eb6a13a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3 CoreFoundation 0x00007fff93826cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4 CoreFoundation 0x00007fff937181b4 _CFXNotificationPost + 3140
5 AppKit 0x00007fff92209bb9 -[NSView _postFrameChangeNotification] + 422
6 AppKit 0x00007fff92208bc6 -[NSView setFrameOrigin:] + 862
7 StoreUI 0x000000010eb69fc0 -[FRWindow handleToolbarViewChangedNotification:] + 707
8 StoreUI 0x000000010eb69b54 -[FRWindow setToolbar:] + 183
9 App Store 0x000000010eb3415f App Store + 8543
10 AppKit 0x00007fff9241f727 -[NSWindowController _windowDidLoad] + 586
11 AppKit 0x00007fff924068e2 -[NSWindowController window] + 110
12 App Store 0x000000010eb339d8 App Store + 6616
13 CoreFoundation 0x00007fff93826cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation 0x00007fff937181b4 _CFXNotificationPost + 3140
15 Foundation 0x00007fff8b87dea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit 0x00007fff921d13c7 -[NSApplication finishLaunching] + 440
17 AppKit 0x00007fff921d0e91 -[NSApplication run] + 128
18 AppKit 0x00007fff921bc524 NSApplicationMain + 1832
19 libdyld.dylib 0x00007fff9a0df5c9 start + 1
20 ??? 0x0000000000000001 0x0 + 1
10/20/14 4:20:31.784 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002e7380 {NSUnderlyingError=0x608000445bb0 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/featur ed.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/featur ed.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.785 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002e0880 {NSUnderlyingError=0x608000440c30 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/top.pd f, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/top.pd f, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.785 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000000ff000 {NSUnderlyingError=0x608000446510 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/catego ries.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/catego ries.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.787 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002efb80 {NSUnderlyingError=0x60800044ce10 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/purcha sed.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/purcha sed.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.788 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002efd80 {NSUnderlyingError=0x608000258d50 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update s.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update s.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.789 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002eec00 {NSUnderlyingError=0x608000258540 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -x.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -x.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.792 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002eeb80 {NSUnderlyingError=0x6080002584b0 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xx.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xx.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:20:31.793 PM App Store[1693]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002efd00 {NSUnderlyingError=0x608000258480 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xxx.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xxx.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:22:34.047 PM App Store[1693]: <NSXPCConnection: 0x60800011d640> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'startAdoptionEligibilityCheckWithReplyBlock:', dropping incoming message and calling failure block.
Exception: Exception while decoding argument 1 (#2 of invocation):
<NSInvocation: 0x608000677cc0>
return value: {v} void
target: {@?} 0x0 (block)
argument 1: {c} 0 ''
argument 2: {@"NSDictionary"} 0x0
Exception: value for key 'NS.objects' was of unexpected class 'NSError'. Allowed classes are '{(
NSData,
NSString,
NSArray,
NSDictionary,
NSDate,
NSNumber,
NSNull
10/20/14 4:29:09.606 PM App Store[1720]: Unknown class 'FRPageController', using 'NSObject' instead. Encountered in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
10/20/14 4:29:09.608 PM App Store[1720]: Failed to connect (delegate) outlet from (NSObject) to (FRNavigationController): missing setter or instance variable
10/20/14 4:29:09.608 PM App Store[1720]: Failed to connect (view) outlet from (NSObject) to (FRWindowBackgroundView): missing setter or instance variable
10/20/14 4:29:09.608 PM App Store[1720]: Failed to connect (pageController) outlet from (FRNavigationController) to (NSObject): missing setter or instance variable
10/20/14 4:29:09.706 PM App Store[1720]: NSWindow warning: adding an unknown subview: <_NSThemeCloseWidget: 0x608000192210>
10/20/14 4:29:09.709 PM App Store[1720]: Call stack:
0 AppKit 0x00007fff9289eb2c -[NSThemeFrame addSubview:] + 107
1 AppKit 0x00007fff9228dc6f -[NSView addSubview:positioned:relativeTo:] + 208
2 StoreUI 0x0000000105a1c13a -[FRWindow handleToolbarViewChangedNotification:] + 1085
3 CoreFoundation 0x00007fff93826cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
4 CoreFoundation 0x00007fff937181b4 _CFXNotificationPost + 3140
5 AppKit 0x00007fff92209bb9 -[NSView _postFrameChangeNotification] + 422
6 AppKit 0x00007fff92208bc6 -[NSView setFrameOrigin:] + 862
7 StoreUI 0x0000000105a1bfc0 -[FRWindow handleToolbarViewChangedNotification:] + 707
8 StoreUI 0x0000000105a1bb54 -[FRWindow setToolbar:] + 183
9 App Store 0x00000001059ed15f App Store + 8543
10 AppKit 0x00007fff9241f727 -[NSWindowController _windowDidLoad] + 586
11 AppKit 0x00007fff924068e2 -[NSWindowController window] + 110
12 App Store 0x00000001059ec9d8 App Store + 6616
13 CoreFoundation 0x00007fff93826cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14 CoreFoundation 0x00007fff937181b4 _CFXNotificationPost + 3140
15 Foundation 0x00007fff8b87dea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
16 AppKit 0x00007fff921d13c7 -[NSApplication finishLaunching] + 440
17 AppKit 0x00007fff921d0e91 -[NSApplication run] + 128
18 AppKit 0x00007fff921bc524 NSApplicationMain + 1832
19 libdyld.dylib 0x00007fff9a0df5c9 start + 1
20 ??? 0x0000000000000001 0x0 + 1
10/20/14 4:30:10.975 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002ed580 {NSUnderlyingError=0x600000453950 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/featur ed.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/featur ed.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.975 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002eb880 {NSUnderlyingError=0x600000450530 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/top.pd f, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/top.pd f, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.976 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002e4580 {NSUnderlyingError=0x600000452960 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/catego ries.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/catego ries.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.978 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002e3f00 {NSUnderlyingError=0x60000044ff90 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/purcha sed.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/purcha sed.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.979 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002ede80 {NSUnderlyingError=0x600000450bf0 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update s.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update s.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.979 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002edf00 {NSUnderlyingError=0x60000044e520 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -x.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -x.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.982 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6080002eca80 {NSUnderlyingError=0x60000044a2f0 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xx.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xx.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:30:10.984 PM App Store[1720]: serverError Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x6000002e7880 {NSUnderlyingError=0x6000004497b0 "The request timed out.", NSErrorFailingURLStringKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xxx.pdf, NSErrorFailingURLKey=https://s.mzstatic.com/images/html_resources/da-storefront/tab_bar_modern/update -xxx.pdf, NSLocalizedDescription=The request timed out.}
10/20/14 4:32:13.188 PM App Store[1720]: <NSXPCConnection: 0x600000118150> connection to service named com.apple.storeassetd: Warning: Exception caught during decoding of received reply to message 'startAdoptionEligibilityCheckWithReplyBlock:', dropping incoming message and calling failure block.
Exception: Exception while decoding argument 1 (#2 of invocation):
<NSInvocation: 0x60000067a340>
return value: {v} void
target: {@?} 0x0 (block)
argument 1: {c} 0 ''
argument 2: {@"NSDictionary"} 0x0
Exception: value for key 'NS.objects' was of unexpected class 'NSError'. Allowed classes are '{(
NSData,
NSString,
NSArray,
NSDictionary,
NSDate,
NSNumber,
NSNull
=================================
There is nothing under User Diagnostic Reports, but the following is the latest entry in System diagnostic reports:
================================
Command:
App Store
Path:
/Applications/App Store.app/Contents/MacOS/App Store
Process:
App Store [2737]
Path:
/Applications/App Store.app/Contents/MacOS/App Store
0x103c96000 -
0x103c99fff com.apple.appstore 2.0 (376)
<0B8E0BE5-B1F2-3978-B923-6077F58D3FB1> /Applications/App Store.app/Contents/MacOS/App Store
0x103cae000 -
0x103d04fff com.apple.StoreUI 1.0 (1)
<90F653C7-18D3-3752-8FEE-5637D3CFB699> /System/Library/PrivateFrameworks/StoreUI.framework/Versions/A/StoreUI
0x7fff84396000 -
0x7fff843f4fff com.apple.StoreFoundation 1.0 (1)
<1F304464-8A15-347A-BE47-5FAAA50A0C8C> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
Process:
com.apple.appstore.PluginXPCService [542]
Path:
/System/Library/PrivateFrameworks/StoreXPCServices.framework/Versions/A/XPCServi ces/com.apple.appstore.PluginXPCService.xpc/Contents/MacOS/com.apple.appstore.Pl uginXPCService
0x10e694000 -
0x10e695fff com.apple.appstore.PluginXPCService 1.0 (1) <63D8971F-049B-3D0E-B548-E071A2DCB3A0> /System/Library/PrivateFrameworks/StoreXPCServices.framework/Versions/A/XPCServ ices/com.apple.appstore.PluginXPCService.xpc/Contents/MacOS/com.apple.appstore.P luginXPCService
Responsible:
App Store [2737]
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from storeassetd [519], received importance donation from App Store [2737], timers coalesced, IO policy standard>
0x7fff84396000 -
0x7fff843f4fff com.apple.StoreFoundation 1.0 (1)
<1F304464-8A15-347A-BE47-5FAAA50A0C8C> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
<thread QoS utility, boosted, received importance donation from App Store [2737], timers coalesced, IO policy standard>
0x7fff84396000 -
0x7fff843f4fff com.apple.StoreFoundation 1.0 (1)
<1F304464-8A15-347A-BE47-5FAAA50A0C8C> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
Path:
/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/sto reuid.app/Contents/MacOS/storeuid
0x10a405000 -
0x10a408fff com.apple.storeuid 1.0 (1)
<780A251B-638D-34C4-830F-3491B659BB6D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreuid.app/Contents/MacOS/storeuid
14
1 0xffffff7f81684000 0xb000
0xb000
com.apple.driver.AppleFDEKeyStore (28.30) <8 7 6 5 4 3 1>
20
0 0xffffff7f824db000 0x23000
0x23000
com.apple.driver.AppleKeyStore (2) <19 18 8 7 6 5 4 3 1>
=====================================
This all looks like information that would be useful to someone who had the source code for the app, or at least an intimate knowledge of the OS, but not to ordinary users. I did notice a lot of "server time-out" errors but I have no idea what I can do about them, if even they are important.
Thanks for helping out with this.
Walt -
App Store problem with update???
I have a problem with the app store. I have to update the application badge twitter. Twitter is not installed. When I click on update in the User ID field is already entered an email address that is strange to me. When i enter information for my ID and pass, i get an error on the app store. I can not install the tweeter nor do I delete a notification of the update.
https://discussions.apple.com/docs/DOC-5261
-
App Store asks for password for every download
Sometimes I download a few apps at a time but every time I am asked to type in my iCloud password. Why?
I have not exited the App Store app on my iPhone, I'm still in the same session, I've just looked around for just a couple of minutes more before I select the download button for another app... only to get the iCloud password window. Again.
Surely doing it once should be enough. Surely not having to do it at all because it's MY iPhone should be ideal.
Is there a way to control this?
Many thanks for your help in advance.
Message was edited by: inknpaperThanks for the heads up.
Sometimes, though, I've downloaded a couple of apps within quick succession but I have still been required to type in my iCloud password... -
App store problems with 3.0 please help =)
well before i got the update the apps would install fine, but now they lagg a lot and take forever to download and install. Anyone know of a way around this or is this a fault with 3.0?
thanksi am also having that issue and it seems like others are as well.
i have about 20 icons on my first 3 pages that are labeled correctly and work as the label suggests, but the icon picture is that of something completely different.
i cant seem to fix any of them without doing a restore which is a ****** waste of time. i deleted sportacular which had the picture of something else and reinstalled it, but even after the reinstall it was mis-pictured.
i've rebooted my phone and tried resyncing with no success.
any good suggestions out there? -
Problem with keeping Firefox after downloading
How do I save firefox after it is downloaded. I get it up and running and I have the icon on my desktop, but when I shut the computer down it is not saved in the applications files.
I have moved the icon into the applications but it keeps disappearing
CraigAfter you've double-clicked the Firefox dmg file, a disk with a white icon should appear on your desktop. Open this icon and locate the item inside named Firefox; once this is done, drag that item to your desktop or into the Applications folder. Firefox should now remain where you've put it.
The mounted dmg file will be unmounted each time you log out of the computer, which is done when you shut it down. You can add the file to the list of login items for your account in the Accounts pane of System Preferences if you want.
(18393) -
It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?
Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I downloadeder pro but I don't kno way to do?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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Someone had my apple id password and bought a game from the App Store. I've changed my password but is there any way to find he number it was downloaded to?
Contact iTunes support
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