App Store problems again?

I keep getting the 'Cannot connect to iTunes store' message.. I have a ipad2 wifi only model and have recently updated to the new iOS 6.1 update.. Is there a service outage like on the 25 of October? Any advice people??

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

App store problem after updating OS to Mavericks. Ended up deleting app store. How do I get it back?

I upgraded to Mavericks. When I tried to update my apps in the appstore, I was getting prompted to enter in a password for someone else's Apple Id. I have no idea who this person is and I could not change the ID. I was logged into the App Store under MY id but for whatever reason when i chose to update an app, I was prompted with this person's ID. I researched this and someone in a forum suggested deleting the app and reinstalling it. I have app zapper so I zapped the app and I no longer have an app store.. I also have no way of getting the app store back. Apparently, it's part of Mavericks. I cannot even reinstall Mavericks because Mavericks is only attainable through the App store.
I have a big problem don't I?
I recovered the files that app zapper "zapped" from my trash. They are as follows:
One "app store" folder that contains a file called: updatejournal.plist
One "AppStore" folder that contains a file called: manifest.plist
And a file called com.apple.appstore.plist
How can I get app store working again?
And then there's the issue with this person's apple ID. How do I get the app store to purge this person's login? My machine is an Apple Refurbished so perhaps the person who is attached to the store is the person who bought the machine new? I have no clue. I do think it's a huge security flaw on Apple's part to expose a stranger's login information
Help is immensely appreciated.
Thanks.

There are a few things you need to do.
A.
Remove "App Zapper" according to the developer's instructions. Never install it, or anything like it, again.
B.
Deleting system components is never the solution to any problem.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
C.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

HT4061 Anyone having App Store problems

App Store problems?

I'm not currently having any issues. Try to connect again in a few minutes. If that fails
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.

My App Store is not working.a bingo blitz bar is being displayed and not going away.what is to be done to make App Store work again

My App Store is not working.a bingo blitz bar is being displayed and not going away.what is to be done to make App Store work again.

Hey Charyasmin,
Thanks for the question, and great troubleshooting so far. You’ve definitely taken the proper first steps. To continue to troubleshoot, the following articles may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

Hello, okay? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowe

Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.

I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil

Safari 8 problem, App Store problem, Adobe creative cloud signing In

Hello All,
I would really appreciate if you could help me out solve the following problems in my iMac 3.4 GHz Intel core i7!
Safari:
I recently upgraded to OS X Yosemite version 10.10 and since that time, i am facing a lot of problems with Safari.. sometimes it's working correctly and other times it is (freezing, not responding and the wheel keeps turning until the force quitting) snapshot attached for freezing)
App Store:
The problem with App store, the App store fail to start and if opened the window is inactive and in grey color and and says Cannot Connect to App store (snapshot attached)
Adobe creative cloud
Whenever i have problems in my iMac, i face signing in problem with Adobe creative cloud.. The wheel keeps turning (snapshot attached)
Just to mention the steps i tried to solve these problems:
- Reinstalled the OS X Yosemite 3 times.
- Restart my computer constantly.
- Clear caches in Safari..
None of them worked permanently!
Any suggest from your side!
Thank you

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Purchased items not showing in App Store - Problem is BACK

I post a question earlier, the problem seemed solved, but it is back agin, how frustrating !! here it is the story
I am using iPad 3rd generation, iOS6.0.1. I just recently restored it due to a few crashes and shut down.
I can get most of my app back from restoration, but I can't see any items purchased in App Store in Purchased tab. There is nothing, I tried many steps suggested in the forum, (sign out, shut off, sign back, update all info in my apple ID, etc.) but none of them seems to work.
Later...
Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....
Now...
Problem is back again... I have no clue what's going on here with iTune and App Store... thing seems screw pretty bad... any one can help??
Thanks a lot
H

Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....

Mavericks Upgrade - App Store problems

Hello,
Since upgrading to Mavericks, I am having a strange issue regarding Mac Appstore. It functions bizzarely. Even after clicking "update all" or "update" for iLife apps, the app store keeps on asking about the apple ID & password again and again, and even after entering the details, the application doesn't download !!!
Also, I kept on getting a JAVA update windown everytime I switched on the macbook pro. But since installing the update - that issue hasn't happened.
Should I have done a clean install of Mavericks instead, which could have caused the problem? Should I use Onyx to clean the device?
Any thoughts?
Thanks for helping,
Regards,

Yosemite is a free upgrade. If you have currently a solid Mavericks system and do not need any of the features of Yosemite, then you do not need to upgrade. Just be aware that should you ever need to reinstall Mavericks you no longer will be able to re-download it. Thus, you would have to install Yosemite at that time. Note that you can download the Yosemite installer and save it somewhere. Simply Quit the installer application after the download rather than clicking on the Install button.
You may wish to assure you have a bootable clone of your Mavericks system should you not want to lose it. To do so requires an external or internal drive that can be completely erased and is equal to or larger than your current startup volume.
Clone Yosemite, Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Destination means the spare drive. Source means the internal startup volume.

App Store problem after update

Hey guys..
I am using the Iphone 5..
Since my last OS update whenever I click an app in the app store it shows too many http requests..
Does anyone here faces the same problem??
Please help me out..

alebadi Says:
February 17, 2013 at 2:23 PM
iPhone 4s 32GB
Hi…
I have the same problem but I solved it easily…
It happened when I tried to make another account and just closed the App Store, then I got the mentioned message…
My solution was:
1- Go to Setting> iTunes & App stores> sign out of your account
2- Open App Store and try to download anything free and when asked to enter your account just close the App Store
3- Go to setting again and sign in
4- For here it worked for me, I don’t know about you… lol
******************** THIS WORKED FOR MY WHITE IPHONE 5 64 GB. PASS IT ON!!! AS LONG AS IT WORKS FOR YOU.

Mac App Store problems, OS X Lion

I've been trying to download a game (GTA: San Andreas) from the Mac App Store all day today. My MacBook is a mid 2009 model, with a 2.13GHz Core 2 Duo, 4GB of RAM, and a 500GB hard disk, with 140GB free. My home broadband connection is 50MB. I bought the game this morning, the store accepted my payment, and the download started immediately. Since then I've found myself in App Store ****. Every so often the download stops. The time remaining increases up to ridiculous heights (129 days remaining), and then drops to "less than one minute remaining", where it gets stuck forever. The game is 4.19GB in size, so I have more than enough hard disk space remaining to download it, but whatever happens, the download stalls, and never starts again.
So far, I've tried:
Connecting the computer to wired Ethernet
Restarting the computer
Checking if I had enough free space, and checking that my hard disk passed a SMART test using SMART Utility
Removing the game from Launchpad (by holding Option and clicking the 'x' that appears, to delete the already half downloaded data
Throwing away the App Store .plist files
Enabling the App Store debug menu, and using it to navigate to the temporary downloads folder, and throwing away the half downloaded data, and all the plists found in there
Clearing cookies and cache within App Store.app
Resetting App Store.app using the Debug menu
I know my network connection is ok, as I've been downloading files bigger than this in Safari and Chrome today, and they have all completed successfully. I even tried bringing my MacBook to someone else's house, and attempting the download there, but it failed again, exactly as described as above. Does anyone else have problems like this, and if so, is there a solution?
Thanks in advance,
Padgeman

Go right to the source:
https://discussions.apple.com/community/mac_app_store/using_mac_apple_store

Apps store problem

Can anyone help?
I am in UK and have a problem with the Apps store. On both my iPhone and my iPad I am suddenly unable to download new, or update existing, apps. The store accepts my password and begins to download the app/update; the status bar appears on the app but, almost immediately, the app disappears and kicks me back to my home page.
I have logged out of the store and back in again but to no avail!
Anyone?????
Heltouk

Hi,
"Error 5002"
This alert is often the result of an issue with verifying your billing.
1. Quit iTunes.
2. Open iTunes.
3. Test the issue.
4. If it persists, sign in to store.apple.com using your iTunes account
5. Click on Change account information
6. Modify or remove your credit card information.
7. Click Continue.
8. Test the issue.
More help here for "Error 5002"
http://reviews.cnet.com/8301-13727_7-10329974-263.html
Carolyn

Mac Apps store problem after updating it to Mavericks

I have a problem with my mac apps store. after updating it to OS X 10.9.3 (Mavericks) when i restarted it and open it up again the mac apps store keeps on hanging and i can't see anything. I cannot update any of my application because i cannot access the store. Please help me. My computer is Mac mini 2.3GHz quad-core intel core i7

Launch Activity Monitor in /Utilities, select all processes, check for app store ones, select them, and force quit them.

Unable to purchase - iOS6 app store problem

For the last three days whenever I try to either update a previously purchased app or purchase a new one I get the error message:
Unable to purchase please try again at a later time.
This is on an iPhone 4 which has been upgraded to iOS 6 and is a 'Verizon iPhone.
The phone is set up to only attempt app downloads when on WiFi.
I have tried opening and closing the app store app and restarting the iPhone - so far no help. I have alos logged out of itunes and logged back in. again no help.

It occurred to me that I needed to go back over everything I had done with the phone for the past few days. I remembered deciding to give the new podcast app a try. I selected several podcasts I wanted to listen to and even subscribe to. I started the download process but it would seem to complete and then require restarting.
I opened the podcast app, and deleted everything I had added and turned of ll subscriptions. After that there were no further problems with the App Store. I would guess that the podcast app was somehow bumping the connection to itunes so that the App Store couldn't connect.

Re-InStall Logic Pro X App Store Problems

Hello All, I am having problems will Logic Pro X when creating a New File or Using Templates it crashes. I have tried lots of things advised by many User web sites and searching the Web. It now appers I have to reinstall the App. Here lies the problem? When opening the App Store and my Purchases it tells me its installed? Greyed out. Do I have to now delete Logic Pro X to change this window? If thats the case do I have to delete ALL of Logic Pro X and content which well could mess up Logic 9 I still use and maybe Final Cut X God...There files and floders all over the OS Main drive?
There seems little in the way of backing up Logic Pro X with the installer for such occasions as I find mysellf in when using the App Store. I do have a recent clone of my hard drive but it well could have the problem in a bad file etc.. We dont have a disk image DMG anymore nor a DVD CD disk to revert to? Its crazy and whats puzzleing is I just download Mevericks with the insaller without it installing. I can back that up and insatll it when I wish and thats free? So it makes know sence when you have paid for a App?
Of cause maybe there's a simple explention and I have missed it? Thanks for any advise help or experiences, you may all have to reinsall such Pro apps one day? Cheers Don H

Ok found the solutions to reinstalling Logic X from the App Store….
1. First trash the App from your applications folder- command C + Command V paste to your desktop, then put it in the trash. You can't drag it to anywhere you get an Alias?
2. Make sure you unmount any external HD in my case had Logic X projects on?
3. Then empty the trash.
4. Go to the App Store and sign Out! Then close the app…
5. Restart the computer in Safe Mode hold the shift key down?
6. Once your desktop is up power down again restarting the computer normally - your emptying the cache files etc. or so I am told.
7. Once up and back to your normal desktop open the Apps Store - sign in and go to your purchases. You may have to sign out then sign in again?
With some Apple magic your Logic Pro X app should appear for INSTALL.
You will have to set everything up in Logic X again but hopefully you have a BK of your Key Commands? Just import?
It all appears a pain just to install Logic X again but it works. Many of you may not need to go through the various things to get the App Store to work. I did this with an Apple Logic X tech? There well maybe other ways of skipping powering up and down etc. At least you can reinstall and hopefully get rid of any previous bugs and problems? Cheers Don H

HT204266 App Store Problem

For the past two days, when I update an app, The app store says "installing, " but the the app icon on the home page states "waiting." For two days, nothing happens, and the app won't open or do anything. What's up?

Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
If all else fails - you can download the updates in iTunes on your computer and then sync them to your iPad.

App Store problems again?

Similar Messages

Maybe you are looking for