App store purchase-not intended

My 8 year old daughter bought an app that she thought was for her I-phone, but it was for an I-pad, how do I get a refund?

I didn't think you could download iPad apps via the App store on an iPhone / iPod Touch etc.
I thought the App store filtered apps for which ever device they are on. Although I've noticed I can download iPhone apps on the iPad but not vice versa (apart from the apps that are optimised for both)

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Is there a way to permanetly delete an app from Mac App Store Purchases, (not just hide it)?

The latest Apple update allows you to hide purchases in iTunes and Mac App Store. But to no avail am I able to find a way to permanetly delete Mac App Store Apps from the my account purchases.

hiding a purchase doesnt do the job because it makes it harder to orgenzie your apps when u want to download all apps to your computer you get the hidden ones too
and you ask your self why why whhhhhhhhhhhhhhhyyyyyyyyyyyy
and again u fined your self spending too much time delleting unwanted apps because you dont want your itunes to b a mass
if theres is a way to avoid downloading hidden app and i missed it im sorry apple
and please tell me how

TouchID for App Store purchases doesn't work after turning phone off and back on?

TouchID for unlocking my iPhone 5s works 99.9% of the time. It's fantastic. However, using it to authorize App Store purchases, NOT in-app purchases, is less fantastic. In my case, it seems like every time I turn my phone off and back on, the phone forgets it's can use TouchID to authorize app purchases. I have to go into Settings -> General -> Passcode & Fingerprint -> (enter my passcode) -> Fingerprints -> iTunes & App Store, and turn that off. Then I have to turn it back on and enter my Apple ID password. Not exactly a quick procedure. The good news is that once I turn it back on, it works like it's supposed to until I turn my phone off and back on again. If it can remember to use TouchID for unlocking the phone, why can't it remember to use TouchID for authorizing App Store stuff? Am I missing something?
Anyone else experiencing the same thing and/or have a solution? Thanks!

SKAshanchi wrote:
From this article:
http://support.apple.com/kb/HT5883?viewlocale=en_US&locale=en_US
Note: Touch ID cannot be used for purchases if Require Password in Settings > General > Restrictions is set to Immediately.
I don't have any restrictions set on my phone at all.

HT204053 My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

My kids now each have an itouch, should we all have different apple ids even if I am paying for all itunes and app store purchases? what about icloud? I would like to share itunes and app purchases, but not necessarily photos...help please!

The recommended solution for most families is to share the same Apple ID for iTunes and App Store purchases, so you can share your purchases, but us different IDs for iMessage, FaceTime and iCloud. With this arrangement, each person can automatically download purchases made on the shared ID (by turning this feature on in Settings>iTunes & App Stores), while keeping their FaceTime calls, text messages and iCloud data (including photo stream) separated. There is no requirement that the ID you use for purchasing be the same as the ID you use for these other services.
This article: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/.

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

I am using only one Apple ID. The problem, since iOS 6, is the App Store purchased items screen just shows loading screen it finally crashes or gives the error message 'can not connect to Apple store'

My purchased in the app store is not working

my purchased in the app store is not working

We have read that any apps that use the google map app (removed by ios6) will not work. We have lost a great camping app for this reason, and have heard that some weather apps are not working either. The company line we've been given is it's up to the app developer to rewrite their apps. ***** doesn't it.

App store purchase tab crash/not loading in iOS 6

Hi,
Since I updated to iOS 6 using my iPhone 4S the purchase feature on the updates tab in the App Store does not load or even let the App Store app crash and jump back to the home screen.
This occurs as well on wifi as well on 3G.
Anyone else encounter this issue?
Ps: I restored my phone on iOS 5 and reinstalled all apps from scratch one day before updating to iOS 6. So basically my iPhone was setup as new iPhone just before updating.

I found that on my other account that has way less purchases the purchased tab does open on the exact same device.
It all seem to have something to do with how many items you bought.
Looks like you get punished for having bought too much :P
Hope they fix it soon. The release of iTunes 11 was a small hope since the AppStore was updated there also. But nothing. I keep hoping, so far the comment in the iOS 5 keynote "We cut the wire you no longer need a PC" is not really doing it for me right now :D

Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?

Is there a way to purchase an app from the App store but not use the money I currently have in my iTunes account from a gift card?

The only way I know is to purchase it as a gift.

App Store has not up date for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

App Store has not updated for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I am trying to purchase Mountain Lion to update my laptop. However, App Store is not accepting my card even though all information is correct.

Hi, I am trying to purchase the newest Mountain Lion to update my laptop. So that I may install the newest Pages.
However, App store is not taking my card even though all information given is correct. It says that my address does not match my bank address. I even treid copy paste my address from the bank website to the address entry just to make sure it is correct. However, my card is still not accepted.
Help, anyone?

It says that my address does not match my bank address
Try the troubleshooting help here.
* Billing information is the same for both the Mac App Store as well as iTunes

I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?

I can not update my installed apps from the App Store Update page. I can individually update from the App Store Purchased page. I tried a soft reset but still unable. Any suggestions?

You are doing all that you cn do right now other than to update the apps in iTunes on your computer and sync them to the iPad.
There has been a problem with the App Store updates tab for a few days now and we are all waiting for Apple to fix it.
Look at all of the discussions on the iPad forum that are talking about this right now.

TS1702 Already purchase applications through apple ID is not showing in apps store purchase history of apps and If I try to download the same application in apps store its showing paid application in apps store with using same apple ID account. Please re

Already purchase applications through apple ID is not showing in apps store purchase history of apps and If I try to download the same application in apps store its showing paid application in apps store with using same apple ID account.

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

The app store will not allow me to make purchases with my paypal account

I tried to make a purchase from the app store using my paypal account but it told me that my purchase could not be completed. I have the funds in my paypal account so I don't know what the problem is.

App Store does not accept PayPal in all countries. The acceptable methods of payment for your country can be seen on your Account Information screen - and by editing your payment information.

Ipad mini, app store purchased tab not loading

app store will not load my purchased item tab. have tried on 3 different apple devices.

It isn't 10.7. I purchased Lion last night and downloaded it on my MB Pro. Now when I go into the App Store on my iMac, I can't get to my purchases to load it on that machine. It is still running 10.6.8. Think it may be something wrong with the App Store servers and they aren't updating.

My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

App store purchase-not intended

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