App Store purchased items will not open
I can not access my purchased items through the Apps Store. I go to Updates and click on Purchased and it looks like its loading and then it just goes blank and takes me out of the Apps Store completely. Can any help me or tell me why this is happening?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
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Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
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But you can at least ask for a refund > Apple - Support - Topic Selection -
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If it's in the purchased page and doesn't download, you should contact Apple.
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TS3106 I just downloaded this app from the store, and it WILL NOT OPEN.
I just downloaded this app from the store, and it WILL NOT OPEN. I've deleted it and reinstalled it and it still crashes whilst loading everything. I'd really like to use this software....please help.......
Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
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If you mean the DL appears to be stalled give it about half an hour, if there's no movement restart and the DL should pick up from where it left off.
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I Purchased a book in iBooks on my iPad air with all updates complete 8.0.2 and the book is listed under purchased and will not open to view
Tapping the icloud arrow should get it to download to your bookshelf and it should then get 'downloaded' against it in Purchased instead of the arrow. See if any of the following fix it :
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I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is. -
If i click on the download button in the purhased section nothing happens. if i go into the App store and click download on Mountain Lion there it looks like it is starting to download and opens Lauchpad but it never moves off 'waiting'.
Any help would be great.
Thank you !Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact -
I bought UNO for $0.99 and the game will not open. Can this be fixed or refunded?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
TS1702 apps install ok but will not open ????
Downloaded many apps on 3 network but although they install they will not open. OK when with o2
The network the device is connected to has absolutely nothing to do with apps working or not.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried? -
The apps on my iPad are nt working. What do I do?
If it truly is ALL apps (including the preinstalled apps) that will not open, try a reset and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If only the third party apps will not work, then Meg's advice should work. -
i get an error message when trying to download apps from the app store. "Safari can not oprn the page because the address is invalid"
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
Downloaded new app world and it will not open
I downloaded the latest appworld it open once and will not open. I took the battery out to reboot the phone but nothing will help it still will not work. I have torch any feedback. Would be helpful
Hello hukunah13
Welcome to the Community
Please delete the Blackberry Appworld from you Application Management and re download it by going to http://blackberry.com/appworld using your phone's browser.
Goodluck and please let us know if this helps
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter -
Mavericks will not download from the app store. It shows up under "other purchases" but the action button is grey and will not allow me to install, uninstall or redownload. I meet the system requirements but nothing is working. Any help would be appreciated!
There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion.
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