App Store purchased items will not open

I can not access my purchased items through the Apps Store. I go to Updates and click on Purchased and it looks like its loading and then it just goes blank and takes me out of the Apps Store completely. Can any help me or tell me why this is happening?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.

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