App Store reminds me of an update which isn't mine !
App Store keeps reminding me that there is an update available, but it is for an app that I have never purchased and do not want. The only button available is 'UPDATE' which takes me to a page where it wants to charge me. How do I get it OFF the list? Also, it asks for a password for an account which is not mine and which has a name which is unknown to me -- so no one who has used my iMac.
Any help gratefully received, thanks.
HACKINTOSH, Thank you for responding to my question.
I can't drag it to the trash because I don't have it on the computer.
The app is WiFi Finder. Why would anyone need that app on a static iMac? I might understand (and even try such a thing) on my MacBookPro --- if I had any problem finding WiFi, which I don't.
Similar Messages
-
I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!
Cc2528 wrote:
The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
but I would be more inclined to to the factory reset and start afresh. -
my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
Can't reset App Store reminder
I was unable to download the latest Aperture update because I do not have OS 10.7. I want to delete the red App Store reminder. I tried to do this using the "reset all warnings" button in My Account/Settings but it has not worked, even after a restart. Anyone any suggestions (other than taking the App Store icon, and the annoying reminder, out of the dock, which I have done)?
Hide the purchase in your account. Go to the Purchased pane and click the X.
http://support.apple.com/kb/HT4928 -
I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
Mac App Store problem - I have an update for an app that do not exist in my Mac
Hi, I have an update for an app that I never didn't bought before in my Mac App Store.
Thats happen before more than a year, I tried everything including updating the app (got an error) and format the Mac but the update for this app didn't remove.
the problem is maybe in my Apple account so I need your help, is there any way to remove this update?You may have installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
Why app store keep asking me to update when i deleted the app
app store alert me to update the app ... i never use this app and i deleted the app...
but app store still has the alert red sign on the app store ... why this is still on since i deleted the app?...
i used cleanapp to remove the app ... is it the removal is not 100% or else?...
please advise for a solution...
thanks...You may have installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
App Store keeps asking me to update to iTunes 11.1.3, even though that's what I'm already running
Every time my app store program automatically checks for updates, it wants me to update to iTunes 11.1.3, even though I already have -- many times (and the App Store shows this, in the "updates run in the past 30 days" window). In fact I am running iTunes 11.1.3 right now. What's the problem?
Hi scoolio,
Right off the top of head, I can think of two places where "check automatically for updates" can be selected or deselected by the user.
The first is within the Software Update preferences Pane where one can select daily, weekly or monthly or none.
Myself I never allow my computer to update anything automatically; rather I conservatively choose doing such things manually to keep my my meager Snow Leopard happily purring.
The second place that I never select auto check for updates is within iTunes itself.
I don't know about the App Store. I have found that place to be problematic... so I stay away from it unless I absolutely need to update something that I purchased there. BTW, I'm not happy with the way that the App store is evolving. I guess one could say that it is set-up in a planned obsolescence kind of way. Hoops. Jumping. We don't like it.
Nonetheless, I would check out the 2 checkboxes that I mentioned just for the sake of knowing how they are set. If that doesn't help then you know it could be the current App Store iteration - which I don't have.
Regards,
mm~ -
I am trying to update to Mavericks and I am unable to since I prompted with a message to sign in to an unknown account.
Can anybody help ?You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
App store id greyed out for updates?
Hi i have a problem with the app store and that problem is i go to update my apps and it has a user id that it wont let me change to the one i normally use(the ones thats there is greyed out and i cant change it) ,i have had no problem with this prior whether its updating or downloading new apps.i would like to fix this issue to i can add some updates.thanks for your time and have a great day.(i can still install apps amd sign in normally with the exception of updateing the osx apps)
OS X Mavericks (10.9.1)You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
when i go to the apps store and open upgrades to download a user id shows up that i don't recognize how do i get rid of it
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
HT1338 App Store says I have six updates but when I click on update tab I get blank white screen
App Store says I have six updates but when I click on update tab I get blank white screen
That's strange....
Under Snow Leopard (which is the forum you posted in), updates are done through Software Update. Not the App Store. -
IPad: App store funktioniert nicht mehr, keine updates mehr möglich, auch nicht über W lan! Alles andere im Internet funktioniert. habe das IPad 4
Habe genau das gleiche Problem. Eine der letzten funktionierenden war 12Geschenke
-
I have an Iphone 5 6.01. I have a notice on my app store that I have an update. Tried to update, but it won't. Connected to Itunes and tried to download update for App. I can't do that either. It won't let me update any of the apps. What is wrong?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
Thanks
Maybe you are looking for
-
Graphs from xMII to SAP R/3 Enterprise 4.7
Hi Experts, We are having an requirement to display a graph from xMII to SAP R/3. The graph is based on the data collected from the historians. Is it possible to display the graph in SAP R/3 through some RFC ? Else, Can we pass on all the data from
-
Is this an issue? If so what should I do to avoid Apple kick back? Invalid or Non-Increasing CFBundleVersion - The value specified in the bundle's Info.plist file for the key CFBundleVersion must be a string consisting of any number of dot-separated
-
How do I unregister my iMessage as I can't sms anyone on samsung s4 they use to have iphone
How do I unregister my iMessage as I can't sms anyone on samsung s4 they use to have iphone
-
Hello, what I achieved so far: 1. Added a reference to System.Windows.Forms. 2. Added using System.Windows.Interop;. 3. Right after namespace I have defined the following extension, which I have found on StackOverflow; it didn't work when placed insi
-
Certain mailboxes not showing the stored mails
After upgrading to OSX mavericks, mails in certain folders are not visible -- ony headers can be seen without the mail contents. How to get it back ?