App store requests old apple ID, but password did not match.

Question

I changed my apple ID a while ago, and just got an ipod touch to "replace" my lost iphone. Using the phone's backup to restore my apps, most of these apps requested for my old apple ID which is fine, considering I had not made any changes to my password before. However, the password/ID was wrong.
I tried using the iForgot and password reset, both of which could not work. Using the question and answer method, it was said that my birthdate did not match the one of my old apple ID, although I did use my real birthdate. The email method was worse, I did not receive any email to any of my email accounts.
Any suggestions on this? Hopefully I don't have to call up for customer service :/
Thanks.

Answer 1

Hi Lloyd,
The only option you have is to get either a Rescue email or get contacted by iTunes Support. You are going to have to reset the passcode on your old AppleID. While you're at it, I would recommend that you make it the same as your password on your new AppleID - makes it pretty seamless....
P.S. - I know that you did nothing to cause this undoubtedly - it seems to happen for some weird reason....but, you're in it now, so have to go through the steps anyway....sorry
Anyway, sorry, I know you have done all of this before, but once more:
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
  Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
   Then select 'iTunes Store', and on the next screen select 'Account Management'
   Next choose 'Apple ID Account Security' and fill in that you'd like your security   
   questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB