App store says I can't download OS X 10.8, can't figure out why

Hi there,
I'm trying to figure out which of the system requirements I'm missing to download Mac OS 10.8 from the App Store.  When I try to purchase the app, I get a message saying "Mac OS X 10.8 is not compatible with this computer."  I want to figure out what's wrong so that I can upgrade whatever components I need to get 10.8.  I have installed additional RAM and an after-market hard drive, so I hope Apple isn't punishing me for those transgressions.
What are the relevant specs that I can post to help diagnose this problem?  Here's the hardware overview page of the System Profiler as a starting point:
Hardware Overview:
  Model Name:          MacBook Pro
  Model Identifier:          MacBookPro2,2
  Processor Name:          Intel Core 2 Duo
  Processor Speed:          2.33 GHz
  Number Of Processors:          1
  Total Number Of Cores:          2
  L2 Cache:          4 MB
  Memory:          3 GB
  Bus Speed:          667 MHz
  Boot ROM Version:          MBP22.00A5.B07
  SMC Version (system):          1.12f5
  Serial Number (system):          W87172DFW0H
  Hardware UUID:          00000000-0000-1000-8000-001B631BFFAB
  Sudden Motion Sensor:
  State:          Enabled
Thanks!

Compare your machine with the ones supported in:
Mac OS X: System requirements for Mountain Lion (10.8) - http://www.apple.com/macosx/specs.html
* MacBook Pro (Mid/Late 2007 or newer)
From the information you provided it looks like your might be:
http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-2-duo-2 .33-15-specs.html
which dates 2006-mid 2007
I'm guessing yours is simply too old.

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