App Store says I need an internet connection-

App Store says I need an internet connection… and I'm on the internet. What's up? I've updated to OS X 10.8.5

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Similar Messages

Why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice

why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice

This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards

My MacKeeper says iPhoto is out of date. When I try to update the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the software is up to date. How do I solve this problem??

My MacKeeper says iPhoto is out of date. When I try to update it, the App Store says I need IOS 10.9 or later. I have 10.7.5 and when I check for updates my Mac says the OS software is up to date. How do I solve this problem??

1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
https://discussions.apple.com/docs/DOC-3691
2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto)

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

HT1338 Turbotax in app store says i need to update to Mac OS X 10.8.2

Turbotax in app store says i need to update my macbook pro to Mac OS X 10.8.2, and when I go to Software Update on my apple button to upgrade from my OS X 10.6.8 nothing appears as needing to be updated except iPhoto. What do I need to do so my Macbook recognizes or can download the latestest system update?

If you need to upgrade to Mountain Lion:
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/

I can't get on. It keeps saying WWF needs an internet connection. Why does it constantly do this? I can gain access for days at a time and then it kind of freezes. What do I do.

I can't get my IPad to turn on. It keeps saying 'WWF needs a WiFi connection' and it keeps spinning. This happens frequently. If it sits for a day or two, with me doing nothing, it will eventually correct itself. Meanwhile, what can I do to fix this annoying problem? Thanks.

I would update the firmware of your wifi router

HT204266 my ipad says "connexion a l'iTunes Store impossible" when I click on the App Store icon. I have internet connection, I can access to my emails and use the safari. But I cannot open App Store either Itunes.

my ipad says "connexion a l'Itunes Store impossible" when I click the App Store button. So, I cannot have access to the Apps. I have internet connection and I can use my emails and the safari. Please advise.

Try this:
1. Settings>General>Date & Time>Turn off set automatically
2. Set date one year ahead
3. Go back to iTunes and try again.
4. You will get the same error.
5. Go back to settings general date and time and turn back on 'set automatically'
Try connecting to iTune Store again.

MY Ipod touch will say it is connected to the wi fi, but when I try and use the wifi for an app it say there is no internet connection.

My Ipod touch 4.2 will say it is connected to the wi fi but when I try and use it with an app it says it is not connected to the internet

- Do other devices successfully connect to the network?
- Did the iPod successfully connect to this network before?
- Does the iPod successfully connect to other networks?
Try:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
-iOS: Troubleshooting Wi-Fi networks and connections

Starting an hour ago, the Mac App Store says I need to download Lion 10.7.4 again. Anyone else?

I am currently running Mac OS 10.6.8 with all updates on a Mac Mini (3,1--the model with 5 USB ports). Previously, I purchased, downloaded, but did NOT install Lion 10.7.3. Yesterday, I successfully downloaded 10.7.4 via the Mac App Store, but as before I didn't install it (planning to do that this evening). However, starting about an hour ago, the Mac App Store indicates that Lion has been updated and that I should download 10.7.4 -- again, apparently. I'm using the same AppleID account (the only one I have). Anyone else have the same experience? Is there a 10.7.4 version 1.1? If so, nothing in the software description mentions it...

This answer sidesteps my question. I'm aware that I could have upgraded from 10.6.8 to my previously downloaded 10.7.3 and then updated to 10.7.4 using the smaller updaters (I would favor using the Combo). But since the 10.7.3 FileVault security issue directly applied to me, I wanted to upgrade straight to 10.7.4, where it was addressed. Also, since my internet connection is quite fast, taking 15 minutes to redownload all of it again was not a deal-breaker for me. Interestingly, the instance of 10.7.4 I downloaded last night is 25 bytes longer than the 10.7.4 I downloaded the day before. Performing a 'diff -ra' within 'Terminal' between the two instances of the 10.7.4 Installer app revealed that the changes are confined to a single file within: 'Install Mac OS X Lion.app/Contents/_MASReceipt/receipt', and that they look like timestamp differences, so I'm now guessing that the two instances are functionally identical...

My server keeps telling me that I have an update for 10.10.1 and that I should look for it in the app store. I do that and am not finding anything that makes the update notification go away. I have installed an update the app store says I need.

I updated to Yosemite on my Mac mini/server. Then my server wouldn't work. I updated and bought the software needed when updating to Yosemite. The server seems to be working. Subsequently I've started getting a notification on the server icon that an update is needed. When i look for details I'm instructed to go to the app store. I've done that. In the updates category no update is found by the app store system. I then went to the purchases category and was informed I needed to install the server software I'd purchased. While I'd installed before, I did it again. I still have the 1 in a red circle covering part of the server icon. I have restarted the mac mini. I can't figure out what step I'm missing. The continued presence of the red circle suggests that the software still isn't installed. Looked into restarting the server in help but don't find clear instructions that make sense. Suggestions from someone who has a mac mini server and has worked with this topic would be greatly appreciated. General comments from anyone who has not looked at this kind of problem before might turn out to be unenlightening for this neophyte.

I tried turning the computer off and then back on. The alerts don't show the notice to update as resolved. Hopefully this is not a problem or an indicator or another problem. Should I ignore or reload 10.10.1 from the app store to trigger a resolved check in a green circle?
Interesting that I had to buy server software after my free Yosemite download. I would have hoped that the two pieces of software would have gone together without any complication. It is not positive to end up buying a problem. Ah well, time to move on.

Problem with app store say i need to update app

I had to do a clean install of snow leopard because i didnt like the way lion ran on my macbook. 2 days later i saw an app store update icon. I found it odd since i hadnt added any apps yet. it said there is an update for the store news app. but i dont have that app so i tried to install it and delete it to get rid of red update icon but it says i have to sign in with some strange email because it linked to that account. im lost and dont know how that is possible. can someone please explain how to get rid of it. remember I dont have any apps installed yet and i did clean install of sl.

https://discussions.apple.com/thread/3465431

TS1538 I have had issues for a week now. Cannot update or purchase from iTunes. Sign in appears then, before I can even input my info it vanishes. App store says I need 24 updates but when I press the icon to do so, it states that my device could not conn

I have restarted device several times. Have unplugged wireless several times. Have done everything Apple has stated to do on their trouble shooting page. Have called Apple seeking advice. Was told for 35 bucks they can help over the phone or choose the free email. I chose the free method and followed what they suggested! Still nothing. I am incensed that they want 700 dollars for this POS and then want 35 bucks for verbal customer service!! I will never purchase another Apple product again if this does not get resolved. I am so disappointed. Then to be told that "for a fee" I can get verbal help. I was told my product warrantee has expired, I wonder if it expired as soon as I had issues. I am fed up! Looking for window to throw this out of or place it where an automobile is backing up. I would like the last week of my life back spent trying to fix this hunk a junk!! Oh, they had no problems before taking my money for songs and apps! Why can't they help fix this issue!!

Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.

I want to load iBooks but the app store says I need ios7. How do I get ios7 or an earlier version of iBooks? Under settings/general there is no category for software update.

I can't load iBooks because I do not have ios7. My setting/general does not have a software update category. How do I fix this?

Connect to iTune and Check for Updates (tap to enlarge image)

App Store says I need more memory to download Mountain Lion.

System says ineed 2GB of memory, but I have plenty of memory. What is going on?

Well, from the disk utility, it says I have 117.34 GB available. I am not a computer person at all so perhaps I am misunderstanding what this is telling me:
Capacity :          124.42 GB (124,419,833,856 Bytes)
           Format :          Mac OS Extended (Journaled)          Available :          117.34 GB (117,341,642,752 Bytes)
           Owners Enabled :          Yes          Used :          7.08 GB (7,078,191,104 Bytes)
           Number of Folders :          89,034          Number of Files :          292,500
Where am I supposed to look to find this out?

In my smurfs village, every time i click on scaredy smurf, it says to come back later! and it says i need an internet connection for tracker smurf but i am connected to the internet! help!

i dont know what to do, please help

smurf village support site http://itunes.apple.com/us/app/smurfs-village/id399648212?mt=8

App Store says I need an internet connection-

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