App store says i owe 99 cents but i didnt try to buy that app
what can i do ?
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
Similar Messages
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In my app store account appears money, but when I try to buy a game with my iPhone, a message display saying that I don't have enough credit, why?
If you're in the US, are you including the sales taxes charged in your location when you calculate how much you'll need?
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HT1338 App Store says I have six updates but when I click on update tab I get blank white screen
App Store says I have six updates but when I click on update tab I get blank white screen
That's strange....
Under Snow Leopard (which is the forum you posted in), updates are done through Software Update. Not the App Store. -
App store says I have two updates but noting displays
App store says I have two updates but noting displays? any one have any ideals, by the way this is happing on both of my ipad mini's.
Well, try this instead:
From Demo:
If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
I'm sure things will get straightened out with Apple's servers. Just learn to be patient. -
my apple store id is disable! iremember the correct id and passord but is not working, i can acess my account but if i try to buy an application ,its says my account is disable
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account! -
Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
I just bought an iTunes card yesterday and redeemed it, but everytime I try to buy this one album, it says I have insufficient store credit. Which I most definitely do not.
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I need help re-installing CS4 production premium (for PC). Error code says "Installation database is corrupt" but if I try to delete the caps.db file I can't even find one. Furthermore, I tried Adobe Cleaner and it made no difference. HELP!
I need help re-installing CS4 production premium (for PC). Error code says "Installation database is corrupt" but if I try to delete the caps.db file I can't even find one. Furthermore, I tried Adobe Cleaner and it made no difference. HELP!
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My iPhone won't sync and it says that I have to go back to the factory settings. But when I try to do that, I don't remember the password to be able to reset. What do I do?
http://support.apple.com/kb/HT1212
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. I've just bought a new iPhone 6 in miami apple store as a unlocked phone. But now it shows the message that my phone is locked and I can't use my russian sim card. What I need to do to unlock it?
The device is locked to Verizon wireless not a Russian cell provider.
You can use Verizon here in the states. Get a Verizon Sim.
In out of the country use, pop in that Sim and it should work. However Verizon does not unlock for use in the USA.
And you must be a Verizon customer to get it unlocked to use in other countries. Apple claims it will work in other countries.
Good Luck -
i redeemed my itunes card, but everytime i try to buy a song it does not work, how do i fix it?
Have you tried first redeeming the cart into your account?
iTunes Store: How to redeem a code
Next contact iTunes
Contact iTunes -
I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)
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