App Store says Lion is installed, but in reality it is not, and now I'm stuck..

downloaded Lion, got an error message that it was not downloaded completely... then did some updates with the software updater.
went to app store to download lion again, it says lion is already installed. But i checked and i'm still running 10.6.8 Snow Leopard.
What to do next?

Do that i mean click purchase and see the procress may take time or you need retry also check your application folder if is lion install there like a app also click any mac app store window except purchase and thenholding option click purchase so you shall get a install option in lion and download it and install it again.

Similar Messages

App Store says Lion is installed but it isn't - What happened?

I have the appropriate qualifying hardware and software and downloaded Lion, clicked on proceed and App Store says it is installed but it isn't.
Any ideas?

"Me too"
Yet another individual in the same boat. ***, Apple?! Why must getting software be so obscure & complicated? What happened to: go to website, download thing, install thing?
I had Xcode 4.1 installed. Wanted to install (yet another) package with MacPorts, but got complaint that Xcode 4.1 is inadequate.
So I go to App Store & tell it to install current Xcode…This, BTW, left me with nearly zero feedback that something was going on. Only because I have a menubar widget showing network bandwidth did I know it was downloading.
while waiting (who knows how long it was to be), I had to sleep my computer to take it with me to work.
Upon waking my computer, App Store tells me Xcode is installed. Great!
Back to MacPorts to install that package: it tells me that Xcode 4.1 is too old. ***!?
Then things get messy & I end up clicking on the circle-X "button" next to XCode in the "Purchases" section of App Store, thinking that'll allow me to install it…that's a dead end
I then try entirely removing "/Developer" & "/Applications/Install Xcode.app"another dead end
Trying all combinations of holding any/all keyboard modifiers (option/control/shift/command) while clicking on "Purchases" in App Store did nothing different than not holding any.
Now I'm left with no Xcode & no way to install it with App Storewhee! this is a fine pit I find myself in now.
What a lovely user experience! Please, may I have more?! <grumble> <fume>
In the end, I did resort to my "what happened to…" thought.
Problem Solved:
Go to http://connect.apple.com/ & login with your (free) dev account.
Locate the current version of Xcode (4.3.2 for Lion) & download the dmg
Install like a normal person. (copy the Xcode.app from the mounted disk image to Applications)
After a bit of cleanup (things like "/usr/bin/xcodebuild -version" were trying to access things that used to exist), I've again got a working install of Xcode.

HT1725 I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help

I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help

Hi usmanladu,
You can redownload your apps from the App Store.
The article below explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Hope this helps!
- Judy

The app store says lion is installed. However it is not on my computer despite running and apparently successfully installing the downloaded package

The app store says lion is installed. However it is not on my computer despite running and apparently successfully installing the downloaded package. Any thoughts? Obviously I cant download it again as the app store says it is installed. I cannot find the package on my mac, when I try and search for it!!

Hi Hugh,
Once you download Lion from the app store you still have to install it. Its located in your Applications directory.

App Store says Xcode is installed but it isn't, so I can't install XCode

What can I say. I tried to install XCode but it did not finish. Now the App Store thinks XCode is installed. I need XCode for MacPorts to work. Does anyone know how I can tell the App Store XCode is not installed?

"Me too"
Yet another individual in the same boat. ***, Apple?! Why must getting software be so obscure & complicated? What happened to: go to website, download thing, install thing?
I had Xcode 4.1 installed. Wanted to install (yet another) package with MacPorts, but got complaint that Xcode 4.1 is inadequate.
So I go to App Store & tell it to install current Xcode…This, BTW, left me with nearly zero feedback that something was going on. Only because I have a menubar widget showing network bandwidth did I know it was downloading.
while waiting (who knows how long it was to be), I had to sleep my computer to take it with me to work.
Upon waking my computer, App Store tells me Xcode is installed. Great!
Back to MacPorts to install that package: it tells me that Xcode 4.1 is too old. ***!?
Then things get messy & I end up clicking on the circle-X "button" next to XCode in the "Purchases" section of App Store, thinking that'll allow me to install it…that's a dead end
I then try entirely removing "/Developer" & "/Applications/Install Xcode.app"another dead end
Trying all combinations of holding any/all keyboard modifiers (option/control/shift/command) while clicking on "Purchases" in App Store did nothing different than not holding any.
Now I'm left with no Xcode & no way to install it with App Storewhee! this is a fine pit I find myself in now.
What a lovely user experience! Please, may I have more?! <grumble> <fume>
In the end, I did resort to my "what happened to…" thought.
Problem Solved:
Go to http://connect.apple.com/ & login with your (free) dev account.
Locate the current version of Xcode (4.3.2 for Lion) & download the dmg
Install like a normal person. (copy the Xcode.app from the mounted disk image to Applications)
After a bit of cleanup (things like "/usr/bin/xcodebuild -version" were trying to access things that used to exist), I've again got a working install of Xcode.

Mac app store says iwork is installed, but its not.

The Mac App store says that Pages, Keynote, and Numbers are all installed on my iMac, but when I open them, they are the previous versions. Should I delete and try to re-install? What do I do? I've already restarted. Didn't work. Suggestions?

Don't delete them. That will not help and you will find that they have more features than the new iWork apps. You can have both version on the computer. You have to have the latest version of iWork 09 for this to work.
To get the new ones.
1. log out of MacAppStore
2. Change the localized language in the System preferences> Language and Text > Text. Make sure the new language is on the top of the list
3. Restart the computer
4. Log in and open the MAcAppStore. Now you should see that you can download the new iWork apps. Do so and supply you AppleID for the appStore.
5.When done change language again in the System preferences
6. Restart the computer
7. now you should have the stripped version of iWork. The old one will still be in the application folder too.

Mac app store say iphoto ready installed but i dont

i want buy iphoto 11 but app store say installed ready how i do for buy my upgrade iphoto , how I contac whit app store for fix my downloads

Hi and welcome.....
Quit the Mac App Store (Command + Q)
Launch iTunes. From the iTunes menu bar click iTunes/Preferences then select the Advanced tab.
Click the *Reet warnings* and *Reset cache* buttons.
Now from the menu bar again click Store / View My Account. Click: Sign Out
Now launch the Mac App Store and try purchasing iPhoto 11 again.
If that didn't help either, install the 10.6.6 combo update available here.
http://support.apple.com/kb/DL1349
Restart your Mac and try again.
If you still have problems, you can email Mac App Store Customer Service here.
Carolyn

App store says FCPX is installed but it isn't

Final Cut Pro was not updating on my Mac Pro, version 10.0.0 was installed and the App Store didn't show any updates. So I trashed the application and expected the App Store to allow me to reinstall. However the App Store still says "INSTALLED".
Any advice for how I can get FCPX reinstalled and updated?
Thank you.
OS X 10.8.5

If you had it on more than one boot volume mounted in the Mac Pro, then you may need to dismount the other one to get MAS to now give it to you.
Ernie

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?

You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

TS1702 I have a free app that says it is installing but will not install. How can I get it to finish installing or quit.

I have a free casino app that says it is installing but it will not finish stalling

• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.

Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.

When you updated, the old version remained on your Mac, in a subfolder within Applications named iWork '09. Any icons you have on the Dock still point to that old version. Try opening the Numbers that is located in your main Applications folder, not the one in the subfolder. If that works, then drag that one to the Dock.
SG

I have registered a credit card for purchasing apps from the app store. My bank has issued a new chip based card and now the 16 digit numbers have changed. How do I register the new card for flowless purchases?

I have registered a credit card for purchasing apps from the app store. My bank has issued a new chip based card and now the 16 digit numbers have changed. How do I register the new card for flowless purchases?

Go to Apple Menu > App Store > View my account > sign in and then edit the payment details with the new card details.
I am assuming that your card and supporting bank are in the same country as your residential (billing) address and that you are using the App Store of that country.

Fresh Lion install, but App Store says some programs installed

I've just done a complete wipe and reinstall of Lion on my Mac Mini (don't ask!), When I first loaded up App Store it said that two of my Apps were already installed! How can that be?! And can I do anything about it?
I've tried loggin out and back in. And I've done a deep level search for anything relating to the two programmes, but nothing shows up (I did a root level search).
The 2 Apps are EagleFiler and Skitch
thanks.

David ..
Since the App Store is relatively new there's likley to be bugs.
Providing feedback to Apple helps > Apple - Mac OS X - Feedback
This tip helped another user but doesn't work for everyone.
Drag the App Store icon straight up off the Dock so it goes, "poof" ..
Now go to the Applications folder and drag the App Store icon to the Dock.
Restart your Mac, launch the App Store to see if that made a difference. It certainly can't hurt anything.
It helped this user > https://discussions.apple.com/thread/3823808
edited by: cs

App Not In Applications folder, but App Store says it's installed.

Anybody have any ideas on this?
One of my apps is missing from my Applications folder, so I went into the app store to try to re-download it, however the application store says the App in question is installed...
There is a 'free' version of the same app in the app store, so I decided to try downloading it, which works, but again the full version of the App is still missing...

Neither of these ideas apply...
Prior to exausting everything I could think of, the free version was not installed, and in fact had never been 'purchased' (it did not show up in my purchases list, and the button on it read 'free' instead of 'install')...
The first thing I did was a spotlight search for JPEGmini, with no results comming up.
I then went into the App Store which is when I found that it was reported as installed.
I proceeded to use the Terminal app to try and determine if a hidden flag had been set on the app in the Applciatons folder (rendering it present but invisible), but was able to confirm there was no applicable hidden item...
It was then that I 'bought' and downloade the free version, just to see if it would work. It worked as expected, and even upon deleting the app the 'INSTALLED' indicator in the App Store went back to an 'INSTALL' button...
I've since removed the free version but am still unable to install the full version...

App Store says I've installed pages 5.0.1 but I get 4.3 when I open it up. Docs from pages 5.0 won't open

I can open my old documents but new ones made on pages 5 won't open. I checked the app store and it says I've installed 5. Any idea why I'm having a problem???

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

App Store says Lion is installed, but in reality it is not, and now I'm stuck..

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