App Store says my password is incorrect when I know it's not.
I really hope someone can help as I have a new iphone and can't download any paid apps. so can't really use my iphone to its potential.
Whenever I try to buy an app that costs it asks to verify my purchase, i have the choice to cancel or continue. I press continue and it asks for my password. I type this in and it keeps asking for it over and over again. After around 5 times it then tells me that my password is incorrect even though I know that it is correct. How do i fix this??
If you have Restricted your MAIN account in the perental controls that may be the reason. You may have to create a new Administrators account to change the settings on the parent controls.
Not sure as I have never used that feature on any computer I own.
Similar Messages
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ITunes and App Store saying my password is incorrect when it isn't?
I have never before had an issues with iTunes or the App Store. However, starting yesterday evening, I went to sign into the iTunes Store on my laptop and it told me my password was incorrect. The same problem occured on my iPhone when I went to download a twitter update.
However, I've managed to sign onto the Apple website in order to post this question with no difficulties? Iv'e waited 24 hours now since my password hasn't been working on both my laptop and iPhone and nothing has changed despite changing my password twice?
If anyone could give me a solution or any ideas on how to fix this it would be very much appriciated!
Tthank you!Seeing a lot of threads re: imessage being down in the last hour, could be a problem with the Apple server. I would try again later.
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Trying to fix something else in my settings I accidentally turned my parental controls on. When I tried to disable them it said my password or adminstrative name was wrong when I know they are both right. I even tried to change my password to the account but that didn't help. I don't want to have to delete my account and am not sure how to back everything up if that is the only option. Is there a simple solution to this?
If you have Restricted your MAIN account in the perental controls that may be the reason. You may have to create a new Administrators account to change the settings on the parent controls.
Not sure as I have never used that feature on any computer I own. -
I was able to connect to wifi at both school and home on my ipad 5. However, now I am not able to connect to the wifi at home as the ipad states I am putting in the wrong password.
However, I know the password is right since I used it for my computer and other ipad which are connected to the internet.
Can anyone please help? I have already tried resetting the settings several times and the wifi settings will not let me forget this network.If you reset all settings, that should "forget the network" for you. But when you say that you already tried resetting the settings, were you able to reset them? In other words, were all of the settings reset when you tried it?
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Why is it saying my password is incorrect when trying to download adobe flash?
why is it saying my password is incorrect when trying to download adobe flash?
Hi,
I assume you are trying to update Flash Player on a Mac machine. If so, please use your Mac system ID and password and not the Apple ID (used for purchases on Apple Store) or any Adobe related ID.
Hope this solves your problem.
With regards,
Prabhu -
Why does it say my password is incorrect when prompted to enter it a second time when setting up a hotmail account??
Make sure you enter your Apple Store account with the correct CaSe on both username and password on the AppleTV. Make sure your AppleTV is in fact connected to the internet.
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I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
IM HAVING TROUBLE LOGGING INTO MY EMAIL ON MY IPHONE. IT WORKS FINE ON THE LAPTOP BUT SAYS MY PASSWORD IS INCORRECT WHEN IT'S CORRECT... ITS A HOTMAIL ACCOUNT.. CAN ANYONE HELP ME?
Hi jonathangomma,
If you are having issues accessing your mail from your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden -
Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.
When you updated, the old version remained on your Mac, in a subfolder within Applications named iWork '09. Any icons you have on the Dock still point to that old version. Try opening the Numbers that is located in your main Applications folder, not the one in the subfolder. If that works, then drag that one to the Dock.
SG -
Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer?
I can't find Mavericks icon on the dashboard or launchpad either! Help!It sounds like you've installed Mavericks. You can confirm this by clicking on the Apple located at the top left of the screen and choosing "About This Mac" from the menu. You should see a window appear with the text "Version 10.9.1" near the middle.
If it says "Version 10.9.1", then you've installed Mavericks. It still says "Download" in the App Store because you can still download the operating system after installing it. This is useful if you want to download it for a friend, or create a USB boot drive.
Morgan -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network
I had the same problem. I reset my network settings as iOS 8 on my iPad 3 seemed a bit slow. When I tried to reconnect to the wifi the correct password was not accepted immediately.
after retrying several times it did manage to join the network. The only observation I had was that I had a weak signal and an iPhone next to me at the time.
make sure you are close to the wifi signal away from any other wifi devices. -
Ichat is not working! it is saying my password is wrong when i know for a fact that it is right
it is saying my password is wrong when i know for a fact that it is right
I had the same problem. I found this solution on another post and it worked:
https://www.google.com/accounts/DisplayUnlockCaptcha -
my new iphone constantly shows an alert saying my voicemail password is incorrect when i didn't enter a password nor do i have a voicemail password. how can i eliminate alert from appearingF?
Try your phone number as the password. Or you can contact your cellular carrier for assistance.
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My app store says that iphoto '11 is on my computer and updated but everytime I try to open iphot it says that to open this version with iphoto library it first needs to be prepared. I tried to click the learn more and download what it told me but still won't open.
Download the library upgrader and run it - then launch iPhoto and it will upgrade yoru library
LN
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