App Store shows I downloaded Yosemite, but it failed
When downloading Yosemite, it fails, but the app store won't let me download it again as it shows that I downloaded it already. Any way to tell the app store I need to download it again?
Hi ..
Make sure your Mac can run Yosemite > Apple - OS X Yosemite - How to Upgrade
Even though it's a free download, try the instructions here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Or you may just need to resume the download > Mac App Store: How to resume interrupted downloads
Prior to downloading Yosemite you may need to do the following:
Disable anti virus software if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
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Thanks for the question. If I understand correctly, an app is stuck on waiting. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes: How to resume interrupted iTunes Store downloads - Apple Support
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If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
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THXahstephen wrote:
Thank you for the response.
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