App store still requesting old Apple ID after Apple ID was changed - cannot update apps

A few months ago, my apple account was hacked. I had to change my Apple ID. That's fine, and all of the iTunes stuff is fine. The App store is a different problem. When I go to update my apps, it asks for the old Apple ID, which now is invalid. How can a convert the Apple ID associate with the App Store to my new Apple ID? I have way too many apps to start over, nor am I willing to purchase them again.

I would contact iTunes.  Only they can take care of your pboem since apps are permentetly locked to the account that purchased them. 
Apple - Support - iTunes - Contact Us

Similar Messages

  • Changed Apple ID, but app store still wants old one

    I changed my Apple ID to a new email address because the old address stopped working. However, the App Store still wants my old address and the old ID (email address) and password are invalid. How can I fix this?

    iTunes and Mac App STore purchases are forever registered to the Apple ID that bought them. Apple does not transfer purchases from one Apple ID to another Apple ID. Apple does not merge Apple ID accounts. The Apple ID is encoded into the licensed copy that you downloaded to your Mac and that is the only Apple ID that can redownload or update the purchases.
    You erred making a new Apple ID. You should have simply changed the primary email address associated with the Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621
    It is too late to do that now because you have used your email address to create the new Apple ID. An email address can only be associated with one Apple ID.
    There is a very complicated process to reuse the new email address.

  • Have updated email add now passwords don't work and old email is still displayed so created new apple ID and password ,now app store still using old email /password .wat to do now

    Have updated apple I D  and password
    Now appstores still using old apple Id and password
    Cannot update or download apps
    Created new apple I d and password and now still iTunes using old id and old password doesn't work
    Bbaaaaaaaahhhhhhh

    Hi Mofomon,
    If you want to use the new/updated AppleID and password, you need to sign out of the App Store, sign out of iTunes, etc. and then sign back on with the new ID and password.
    To sign out of the App Store on your iPad, go to Settings>iTunes & App Store, then click on your old AppleID, click on View Account, and sign in with your old password that goes with that ID. Then click on Sign Out. Once you have the old ID signed out, you can sign back on with the new ID and Password.
    New purchases will be done with that ID, but if you actually set up a totally separate brand new ID from your old one (as opposed to simply changing it) then any past purchases will still be linked to that old ID, and will require the old password for updating.
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    Cheers,
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  • Changed my email address, confirmed my password. The App Store still has old address and does not recognize my password.

    Changed my email address, confirmed my password. The App Store has old email address and does not recognize the password?

    Easy fix... it's a refresh issue. Sign out and back in with changed name.
    iOS: Changing the signed-in iTunes Store account
              http://support.apple.com/kb/HT1311

  • Bought used MBP - App store still sees old user

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  • App Store displays "too many HTTP redirects" after I click a link of the app from a browser. Help.

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    It may be some apps on your iphone that is causing that.
    Nope. The security on iOS means that no app can interfere with the OS or any other app. An app may crash, but it cannot cause any other app to crash or misbehave, and no app can affect system functionality, like networking.
    you could download a virus protecter from the app store if you can acseess the app store.
    Nope. The same security in iOS means that not only are there no viruses (or malware of any other kind) for iOS, but also that anti-virus apps are not possible. They would not be able to scan anything except themselves, which would be singularly unuseful. Thus, there are not actually any true anti-virus apps in the App Store. There are a couple that can scan your e-mail for you, but that is achieved through connecting to the IMAP server where your e-mail is stored. They cannot scan the phone.

  • After upgrade to io7 i cannot update apps. I am in Denmark and the system looks in Netherlands.

    After update to ios7 on my ipad, i cannot update or access some apps as it thinks I am in the Netherlands. I hAve signed out of itunes and bAck in again. But that doesn't help. I am in Denmark and wish to update Danish apps.

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116660)

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • Forced to change Apple ID during 5.0 update. App Store still prompting for old ID's pasword.

    Updated my iPhone 4 from 4.02 to 5.0. During the process I was required to change my Apple ID from a single name to my email address, and reset the password. Now when I try to update apps it prompts me for the password to my old Apple ID.

    I've also logged out and back into iTunes on my PC, and in the App Store on the iPhone.
    I'm guessing it's because all my apps were downloaded under the old Apple ID. But the underlying account is still the same one, isn't? How do I 'migrate' all my apps to appear under the renamed ID?
    Zach

  • HT1311 trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id.  still everytime i try to update the apps the old id comes up

    trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id.  still everytime i try to update the apps the old id comes up

    Apps and their updates are permanently tied to the ID used to purchase them originally.  It will always ask you for your old ID if they were purchased using that ID.  The only way to stop this would be to delete them from your phone and your iTunes library, then repurchase them using your current ID.

  • HT1212 ive changed my email on itunes and apple and att but my app store still shows my old id so it doesnt recognize me to add new apps...any clues how to get it changed on the phone

    ive changed my email on itunes and apple and att but my app store still shows my old id so it doesnt recognize me to add new apps...any clues how to get it changed on the phone

    Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account. You may have already done this.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • Why does the App Store still want my old email after I changed it

    Can anyone help with this I changed my email and the App Store still wants my old on

    Try logging out of the existing Apple ID at Settings > iTunes & App Store.
    Select your Apple ID and at the window that appears, select Sign Out.
    Sign back in with the changed Apple ID.

  • App store still linked to old Apple ID

    Hi everyone -
    I recently updated my apple id to a new email address and changed my password etc - this seems to have treated the new one as a completely new account - which is fine, but despite the fact that i have gone into settings on my iphone and made sure my app store is connected to the new (prefferred) ID, i have tried to update a couple of apps and it is asking me to sign in under the old apple id.
    I have also had issues trying to add my card to the new apple ID - could this all be part of the same issue?
    Can anyone advise?
    Many thanks

    Apps are permanently linked to the ID used to get them. If you need to update an old app, you need to use the ID linked to it.

  • Cannot update apps downloaded with old Apple ID after changing ID

    My wife and I used to share my Apple ID on all mobile devices (iPhone 4S, iPad 2) and Mac so we could share contacts, calendar, purchases (apps & music).  My Apple ID was an inactive email address.  When I bought my iPhone 6 I decided to change Apple ID to a current email address and she created her own Apple ID for her iPhone 4S and iPad 2.  Figured we could still share data through Family Share.  Changed Apple IDs on all devices to the current ones.
    Now, she cannot update apps on her devices as she gets message that her apps were downloaded with another Apple ID.  It asks for password for that Apple ID (my old ID), and the passwords for my previous Apple ID and my new password don't work.  I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work.
    Also, is there a way to share contacts and calendar through Family Share or some other way.  We don't seem to be sharing any longer since making all these changes.  Why did I make the changes?  Because using the same Apple ID on all devices was causing me to get her text messages and vice versa, and other strange things after updating to iOS 8.
    I have iPhone 6, she has 4S and iPad 2.  Have a MacBook Pro circa mid-2010 running Yosemite, version 10.10.2.  Mobile devices run iOS 8.1.3
    obdoc54

    It is a good thing you made 2 separate Apple ID.
    I tried deleting the apps off her devices and then installing again from the Mac we backup to, but that did not work
    It's normal it didn't work because you are reinstalling apps (that are on the Mac) that were purchased/obtained from your Apple ID. She needs to reinstall them through the App Store on her device, using her Apple ID.
    share contacts and calendar through Family Share or some other way
    Calendars can be shared through iCloud (A)(without Family Sharing), or using the following method (B) used for the contacts.
    Contacts can neither be shared through iCloud or through Family Sharing.
    To get them synced: Get all of your wife's contact on your iOS device. (you can send them to your iOS device through iMessage)
    then go to your wife's iOS device: Settings --> Mail, Contacts, Calendar.
    From there, disable her iCloud contacts, then add YOUR iCloud account, and select only contacts (and calendar if you want the method (B)).
    This should answer all your questions.
    Cheers

  • Iphone app store asks for old apple id when i try to update apps

    I recently reset my apple id. However when I try to update apps in my iphone it asks for my old apple id info. When I enter this in it states that the info is incorrect and needs to be reset. However when I download new apps the app store asks for my recently updated apple id info. When I have tried to delete the apps that need to be updated and buy them again, I was charged for the app. As a result I cannot update any apps. How can I fix this?

    You changed it wrong. You should have done it this way:
    How to change the name you use for your Apple ID
              http://support.apple.com/kb/HE40

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