App store tells me that 8 apps haven't been downloaded. Any ideas or suggestions on how to check?

App store tells me that 8 apps haven't been downloaded. Any ideas or suggestions

Finally I have found a solution for my problem - with help of the AppleCare support by phone.
I don't know why, but my Apple ID e-mail was build two times (under Apple ID primary e-mail address AND under alternative e-mail address). Must be a mistake of me. If you have this problem, delete the same e-mail in the alternative addresses in the Apple ID system --> https://appleid.apple.com/
Then send the e-mail to recognize your Apple ID again, recognize it - then it's done!
Greetz,
XStoneX

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