App store under my name but update is under different account user name, how do i get out of this
My app store account is under my name, but when I tried to update my apps, it is asking for my son's usernames password.
Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
Apps are forever tied to the Apple ID used to obtain them.
Another way is to delete them and download using your own Apple ID.
Similar Messages
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I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...
It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.
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My 4s goes to the App Store without me touching any pop up ads on many websites. How do I get it to stop?
Settings > Safari >
Do Not Track: ON
Block Cookies > From 3rd parties
Fraudulent Website: ON
tap Clear History and Clear Cookies and Data.
Double tap Home button and delete Safari from multitask-list
Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Lastly, don't visit a website that do that. -
My Macbook is missing the garageband app completely. i have 10.7.5 so i can't download garageband from the app store because i need the 10.9.0 software. does anyone know how i can get garageband back?????
OhWhatsUpJay wrote:
My Macbook is missing the garageband app completely. i have 10.7.5 so i can't download garageband from the app store because i need the 10.9.0 software.
10.9 is free, so you could upgrade to that if you wished
if that's not an option for software compatibility reasons, you'd either need to re-install it from the original disks (that came with the computer, or a seperate iLife disc), a backup, or purchase a boxed version from someplace like eBay or Amazon (Amazon has iLife '11 for $39) -
I'm getting a little frustrated trying to get the "APP " "qrreader". Everytime I tap on the APP icon it is "loading". How can I get out of this and start over with the
APP I want???Try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11
I have had the same problem for WEEKS and I cannot access any sites that use Flash. Flash has been installed on this computer since I bought it in 2012. I have allowed auto updates but for weeks the updates never get past Step 2 - is this because I do NOT want the Google Tool bar? I use NO tool bars as there is only 6 inches of vertical screen space. Is this because I uncheck wanting Chrome as a default browser? It is already installed, I just don't use it. I came to this site and ran the check is it installed and the system says it is either not installed or not enabled. Version 14 just downloaded about 30 minutes ago - but did not progress to Step 3 although a pop up screen came up with a finish button, which I clicked. WHAT is the problem and how do I fix it? If this were just a compatibility bug between IE11 and Adobe they have had plenty of time to fix it.
Stephanie HC -
On Word I was copying a sentence, but the command has not executed and the timing cursor has been circling for over 10 minutes. How do I get out of this?
You probably will need to force-quit Word. Go to the Apple menu, choose "Force Quit", locate and select Word in the list of applications and click the "Force Quit" button. You will of course most likely lose any changes you made to the document since you last saved it (or it was auto-saved, if you have that option turned on in Word).
Regards. -
Trying to install Leopard on my iMac (G5). Got to the screen that asks for the user name and password and it won't take it. How do I get out of this and resume the software install?
Help here > Mac OS X: Changing or resetting an account password
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I changed my Apple ID password and successfully validated it. Problem is the iPad App Store won't recognise me anymore. if I select an App to update it asks me to enter password, then says "You have not verified your Application ID.Tap OK to view the instructions on how to verify your ID.".
A new pop up box then appears saying an email has been sent to my address. The box to resend this is greyed out and the bottom line says "your email has already been validated successfully. thank you."
Any suggestions on how to solve this problem and force the iPad to let me update or download Apps again?Same issues here. I try and log into face time and cloud, it tells me my email is not veryfied. I go back through the link sent in the verification email and, low and behold, it tells me my address has already been veryfied.
Getting really annoyed now. I have tried using a different email to log in with, but not even getting the verify email in my inbox, even after it states it has sent one.
CMON APPLE!!! Please resolve this glitch. -
I deleted the app FileMaster on my iPad. I still have the app on my iPhone. I cannot re download it from the App Store as it has been removed. I do not have a computer to use to access iTunes. Both my devices are backed up to the iCloud. When I go to App Store>purchases>on this device/not on this device I cannot see the app on either the iPad or the iPhone. It is alive and working well on the iPhone. From what I have read, restoring a backup will not solve the problem as apple will only restore currently available apps which if is true who knows how many apps would be lost through a backup.
The app offers you to share it but the link now draws a blank screen in the App Store. I don't need the lost data just the app back. It was stalling constantly so I deleted it before realising it's no longer available. I don't wish to jailbreak my iPad.
Please help.I Had it on my iPod, but I reset to factory settings and it got deleted :( If I find a way to get it back, I'll post it here so you can too.
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when ever i go to login to the app store on my computer it always say "an unknown error has occurred" i want to know if its just my computer or if its the app store or what? And how do i get it to work?
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
So I lost my ipod 5 and then I turned on lock mode using Find my iphone. But then I found my ipod and being stupid, I forgot the password. I looked up what
I'm suppose to do and it said I had to go onto icloud and delete the device from icloud. I did that but it said, my ipod wont restart until I connect to the internet. When I connect to itunes, it says i need to go onto icloud and turn of find my iphone, or in this case ipod. I already did that though.
I also cant connect to the wifi. It wont let me turn it on. I think when it went into lock mode, it turned of the wifi. I cant reset my ipod unless its connected to the internet. I have no idea what to do. Help, please.Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I am trying to update my wifes 4s to iOS 7 but her "other" has so much space taken up that it will not update. How can i get rid of "other" data space?
tgarmy wrote:
Now it tell me Itunes cannot backup because an "error" occured???? If i can't back it up then what do i do?
Restart the computer and the iPhone might resolve a backup issue. Also, try resetting the iPhone by holding both the sleep/wake button and the Home button at the same time for at least 10 seconds until the Apple logo reappears. Afterward, attempt to restore again.
Before you restore, consider a few other things... One particular onging thread regarding "other" data has users finding that text messages with photos and/or videos taking up the "other" space. Deleting those text conversations helps regain space. (Before deleting, transfer any photos and videos you want to keep to your camera roll or computer.) In addition, check for any deleted phone voicemail messages and delete those to as well as voice memos.
If you decide to restore, the recommendation is to restore as new phone because the backup probably has the "other" data.
HTH -
I gather they use one computer and have 2 accts but when she downloaded the program it only went under her husbands acct and not hers..
http://support.apple.com/kb/HT3965
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HELP!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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