App Store Uninstalled Apps Showing as Installed After Clean OSX Install

Anyone know how to fix this?
Did a clean Mountain Lion install on Mac Pro. Two apps show as installed (Twitter and Wunderlist) after the install, and they are most defintiely not installed, though I would like them to be ...

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The Mac App Store (MAS) can see its apps installed on mounted partitions and ext/int HDDs. Is there a backup of your previous installation mounted on your Mac with these two apps? If so, that is why the MAS sees them as installed.
Two ways to get the apps on your reinstall of Mt Lion;
1. Locate the apps on the mounted drive and drag & drop the apps to the Apps folder on your Mt Lion boot drive
2. Dismount the mounted drive with the apps, so the MAS doesn't see them and download them again from your list on the Purchased pane

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PDF Printer went missing after clean OSX install

Hey,
In Adobe Illustrator - I used to have a choice of printers between my Epson and printing to a PDF.
I had to reinstall Mac OSX 10.5.5 (Leopard) and now don't have the PDF printer option.
I found the FAQ regarding precious versions of OSX - but neither solution worked.
I was using the PDF printer fine before my re-install, now it's just missing.
Where can I find it?
Thanks!

One last thing. After reinstalling the CS 3 suite, you need to run the
updater to fix compatibility issues with 10.5. You may need to run the
updater several times.
Mike

I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

I'm now at Sudan. I'm from Bangladesh. After coming Sudan I can't download/install any application from apps store. It shows error code-1009. Now what to do ? can anybody help me....?

Are you trying to download apps from the Sudan app store? If so, you have to have a valid credit card and billing address in the country of the app store to purchase from that app store.
Some countries also have restrictions on the apps and functions allowed in their countries.

After I update Keynote in the app store, it keeps showing up as needing to be updated

After I update keynote from the app store, it keeps showing up as an update needed. I have updated it 5 or 6 times and it still keeps showing up as needing to be updated. Help!!!
OS 10.6.8

Is it still languishing in a cloned version of your system ... or in a copy somewhere. Were this the case, the App Store would locate it (or some remaining vestige) and think you still have it.
Use Find any File or Easy Find to check it out.

HT4623 When I download an app from the App Store, it jus shows "waiting" and doesn't download as it used to do earlier... Then after a day or 2 the app is downloaded... I dunno wuz d problem, can someone help me :(

When I download an app from the App Store, it jus shows "waiting" and doesn't download as it used to do earlier... Then after a day or 2 the app is downloaded... I dunno wuz d problem, can someone help me

Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

IOS 7 app store update list does not clear after updates have been installed

iOS 7 app store update list does not clear after updates have been installed

Rifles wrote:
Good point, we will have to wait and see, it's a pity Apple has not produce an IOS7 PDF
You mean like this one?
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Best of luck.

TS1702 Updates in App Store is not showing the Apps list

After updating iOS to 6.1 in my iPhone 4s, while tapping 'Updates' in App Store, it is not showing the Apps list, though over the icon it is showing that 11 Apps has got Updates available.

hi
i've had your same proble,
you have to go on settings-->itunes&app stores-->apple ID and sign out.
after this restart your device:
Reset the iPhone by holding the sleep/wake button at the top right of the device and the home buttonat the bottom center of the face at the same time.
Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power off slider appears. If it does, just keep holding it.
Wait until the white Apple logo appears.
ok, now go to settings-->itunes&app stores-->apple ID and sign in again
... for me it worked
bye bye let me know if it works even for you!

App store doesn't show Mac OS X Lion 10.7.3 as purchased and will resell it to me has anyone else noticed this?

The Apple app store doesn't show Mac OS X Lion 10.7.3 as purchased and will resell it to me. I bought this computer (early 2011 macbook pro 17 in) new in oct 2011 it came with Lion installed has anyone else noticed this?

Barney,I did as you suggested and emailed app store support qutioning why the app store didn't recognize my OS LION software as purchased even though all of the iLife apps that came bundled with it are recognized as PURCHASED and here was the email response from robert@ the app store....< I understand that you are trying to re-install the OS X Lion as you had a Hard Drive crash but it is not showing as purchased from your Mac App Store purchase pane.
As the Mac OS X Lion was pre-installed to your computer , it will not be recognized as purchased in the Mac App Store, and because of that it is not available fro re-download for free. Also, computers that come preinstalled with Lion do not ship with the disk.
Dana, not worry as OS X Lion has a self recovery feature.
This article will guide you on how to re-install OS X by Lion Recovery :
OS X Lion: About Lion Recovery
http://support.apple.com/kb/HT4718
This article may also help you on the recovery process:
OS X Lion: About Lion Recovery Disk Assistant
http://support.apple.com/kb/HT4848

I deleted all Apps on iPad as they were associated with an out of date Apple ID and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.

Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?

Tried to install maverick but app store had 1 update for mountain lion so I installed it.it didn't restarted so I did n then it started installing mountain lion..

Tried to install maverick but app store had 1 update for mountain lion so I installed it.it didn't restarted so I did n then it started installing mountain lion.
I had 1 update for mountain lion so I did it said restart required but I got stuck in the middle of the process n yhen it said install mountain lion again.
Now what to do help me please

iCloud isn't syncing them on your phone. You simply added the email account to your phone and enabled calendar and notes syncing with the email provider, and the calendar and notes appear in the calendar and notes apps on your phone. You can do this with Gmail, Yahoo and other IMAP account. iCloud email is just another IMAP account, but syncs notes with Apple's iCloud server just as Gmail syncs notes and calendars with Google's server.
iCloud didnt' set up a non-iCloud account on your Mac. When you check Mail in System Preferences>iCloud, it only creates an iCloud email account. You can also add other email accounts to your Mac by going to System Preferences>Mail,Contacts,Calendars and clicking on the "+" sign on the bottom of the left sidebar. If you added these other email accounts to your Mac before you upgraded to Mountain Lion, these were simply maintained on your Mac after you upgraded.

App store won't show 10.9.2 update

I have a mid-2010 model Macbook pro running a clean install of Mavericks 10.9.1, and the app store won't show the newly released 10.9.2 update as an update.

Joe Bailey wrote:
When I upgraded it took at least two or three actual minutes for the update to show up in the App Store list of updates. I suspect the ugrade server is getting really hammered by all the update requests.
Same here. So I downloaded the Combo update from
http://support.apple.com/downloads/
instead. Took no time at all. Great to see the Combo updates back.
Pete

Mac App Store doesn't show OS X updates

Since I upgraded to Mountain Lion in July, the Mac App Store has stopped showing updates for OS X. It shows normal app updates like Evernote but it didn't notify me for the 10.8.1, the 10.8.2 and the recent Supplemental Update. This happens even after days that the updates are released. I discovered that there were updates available from news sites.
I contacted Apple Support but I was quite rudely shut up. The guy at the phone told me that "this is normal" and that Apple "is not obliged" to issue a notification for all the system updates. I told him that all my Mac-owners friends could download the updates from the App Store but he told me that "they were lying" to me. I was so aghast at his response that I didn't started laughing in his face as he probably deserved. I will find a way to get back to him via an official complaint to his superiors, that's for sure.
Can anyone help me with the Mac App Store issue, anyway? Currently I'm forced to download the updates manually from Apple's site.
Thanks in advance for the support!

It's possible you have a problem with your system. I've had this same issue with Lion. Eventually, I bit the bullet and did a scratch reinstallation which seemed to fix things. But there may have been less invasive solutions I just did not think of or find. So you might start with the following:
Boot into Safe Mode then restart normally.
Download a utility such as Mountain Lion Cache Cleaner and use to clear out user, system, and font caches. Restart is immediately required.
Reinstall OS X.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

How to upgrade to aperture 3.5 when the app store does not show the update. I did buy aperture 3 on DVD not thru the app store. what to do?

I can not open aperture databases anymore as osx10.9 keeps telling me i have opened it with a newer version, which i have not but i understand from other discussions that thru the upgrade of iphoto osx automatically thinks that you have opened with aperture 3.5. the app store does not show me the update as i have not purchased the program thru the app store but on dvd. what to do?

If you are running MacOS X 10.9 and Aperture is installed in your Applications folder and simply called Aperture, not Apertre 3 or something, the AppStore should be showing you the update.
Have you already updated to Aperture 3.4.5 from the Support page Aperture 3.4.5?
Try to update manually to 3.4.5 and then reboot and sign again into the AppStore with your AppleID and look at the Update page.
For some forum members it helped to set the main system language to English U.S. to make the update finally show.
Léonie

App store says app installed and won't allow update to latest version.

App store says app installed and won't allow update to latest version. My Mac has Iworks from a disc but I can't seem to update to the latest version of Number, Keynote or pages in the App store. The app store identifies the applications as installed but doesn't update them since they were installed from Iworks disc.

all the ICloud numbers spreadsheet pages are now gone. How do I get them back?
Do you mean you were storing the documents in iCloud and now you can't see them from Numbers? If so, you probably need to check to see that iCloud is configured to work with Numbers.
Here in System Preferences > iCloud make sure 'Documents and Data' is checked:
And, after clicking 'Options...', make sure that 'Numbers.app' is checked.
You should be able to see the documents in iCloud when you go up to the title bar at the top of the screen and choose 'iCloud' in the 'Where:' dropdown:
SG

Itunes app store is not showing screen shots (windows 7)

Hi,
Over the last few weeks it seems the app store isn't showing screen shots when i click to see more info about the app. I've been looking at ipad apps, sometimes i get some screen shots but mostly i dont. I've read a thread about resetting the cache in preferences but this didn't work.
Its really harsh not being able to see screen shots before you purchase.
Any ideas!?
Thanks!!!!

Having the same issue as OP. iPad only apps don't show any screen shots in iTunes or on the Web, but i see them on iTunes Connect. Mac App Store applications are showing their screen shots just fine as are iPhone apps.
Does this have something to do with widescreen on iPad, retina display?? We used high quality screen shots for our applications, the best quality the developers guide mentions.
We double checked the Developers Reference Guide for specifications on screen shots and tried 3 of the suggested formats(JPEG, TIFF, PNG) with reso 1024x768 px but nothing has changed since thursday (june 23rd) last week.
0%       iPad applications show screen shots on the iTunes store for me as I write this.
100%   iPhone applications show screen shots.
100%   Mac App Store show screen shots...
Anyone have any more to add? suggestions?
I have already entered a bug report for this.
Here's a few things that have worked for others althought they have not worked for me. These are pulled from this community forum.
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Re: App Screenshots not showing <https://discussions.apple.com/message/12174836#12174836>
Aug 29, 2010 2:01 AM (in response to Glynnister <https://discussions.apple.com/message/11645059#11645059> )
I just found the problem, open iTunes and select Preferences > Advanced > Reset cache. This helped me, I been having the same problem for the past week.
iMac, Mac OS X (10.6.4), 2.66 GHz Intel Dore 2 Duo
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Re: App Screenshots not showing <https://discussions.apple.com/message/12412449#12412449>
Oct 11, 2010 10:59 PM (in response to Glynnister <https://discussions.apple.com/message/11645059#11645059> )
I tried doing
iTunes > Preferences > Advanced > Reset cache
but that didn't work for me even with restarting iTunes afterward.
However, here's what did fix the problem. Launch
/Applications/Utilities/Java Preferences
Under the 'General' tab click both of the "Restore Defaults" buttons.
Changes take effect after re-launching iTunes.
Mac Pro (early 2008), MacBook (late 2007), iPhones 4 + 3G, Mac OS X (10.6.4)
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Re: No App screen-shots in iTunes? <https://discussions.apple.com/message/11638491#11638491>
Jun 9, 2010 2:21 AM (in response to Bulbatron <https://discussions.apple.com/message/11638308#11638308> )
iTunes uses the same Web Engine as Safari to display the store, so the Safari update could be the issue.
Try running Repair Permissions, it is in the Disk Utility software that is in your Utilities folder.
24" iMac C2D 2.8Ghz, Au MacBook 2.4Ghz, 16GB iPhone 3G, Mac OS X (10.6.3)
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App Store Uninstalled Apps Showing as Installed After Clean OSX Install

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