App store unknown error
If i try to downlaod a App or Update one i get the message "Unknown Error."
I have try to reset the Network settings, restart the Iphone, WLAN and EDEG, nothing work
anyone know a answer?
Go to ~/Library/Caches/com.apple.appstore
Move the Cache.db file from the com.apple.appstore folder to the Trash, restart your Mac, launch the App Store.
~ (Tilde) character represents the Home folder.
For LIon: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library
Similar Messages
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IPad app store "unknown error" message when updating app
iPad app store "unknown error" message appears when updating app
Kathryn,
Had the problem also. Found in the forums and it worked for me:
go to settings
go to app store or "store" on my ipad
click on the apple id
sign out
sign in, again with id and password
then do update.
Hope this helps. -
app store on itunes not working error iTune cannot connect to itune store unknown error the network conection is refused on windows 8
Microsoft Windows 8 Business Edition (Build 9200)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0150B8980AD913B8
Current user is not an administrator.
The current local date and time is 2014-03-18 04:37:01.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {240FD97D-8118-4928-BF4E-8A531F89D837}
Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {BCD0EF3F-C4A4-402C-969A-C46C079E56A6}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {DD5C0797-BC23-4732-85FE-AC59C926EE98}
Description: Realtek PCIe GBE Family Controller
IP Address: 10.144.120.70
Subnet Mask: 255.255.255.0
Default Gateway: 10.144.120.1
DHCP Enabled: Yes
DHCP Server: 10.144.120.3
Lease Obtained: Tue Mar 18 03:26:26 2014
Lease Expires: Mon Jun 16 03:26:26 2014
DNS Servers: 10.144.5.30
10.144.130.5
Adapter Name: {E7CA4853-FF4A-49AE-AA4E-06BB1DEE67D4}
Description: Ralink RT5390 802.11b/g/n WiFi Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection was refused.
Connection attempt to Gracenote server was successful.
The network connection was refused.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
F: hp DVD-RAM UJ8B1, Rev H.02
Drive is empty. -
Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro XHello jst84,
The following article may be helpful in getting your purchase to complete.
Mac App Store: "An unknown error occurred (100)" when purchasing
http://support.apple.com/kb/TS3637
Cheers,
Allen -
Suddenly started receiving a error message when checking for updates in app store nsurlerrordomain error - 1012 how to fix?
Thanks Linc I will sit tight for a while to see what happens before chasing up customer service. Cheers.
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Itunes store unknown error (-3212)
How do I resolve itunes store unknown error (-3212)?
Hi
But i am not able to remove this Mc Cafee from my PC.
Even i tried from Control Panel....
What must be the way to do it??
Plz suggest
<Email Edited By Host> -
I cant update in app store get error plist parsing error
I cant update in app store get error plist parsing error how so I fix this?
Apple’s having trouble with the iTunes Store servers right now. Keep checking http://www.apple.com/support/systemstatus/ and wait for them to resolve the issue.
(123941) -
I can connect to the internet with no problems ,but I am unable to connect to the App Store. Error message reads--- Cannot connect to App Store.
Hey William,
It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
Can't connect to the iTunes Store - Apple Support
Note that the title is for the iTunes Store, the steps are still relevant.
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
I alreasy paid for it
Can I get a direct download link other than from app storeTry opening the Terminal utility in your system and running the following command to open the system's caches folder:
open $TMPDIR../C
Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again. -
Unable to update to Mavericks, app store shows error downloading, and tells me to check purchased items. I go there, but I still can't download it.
Hi there Kkoski22,
You may find the information in the article below helpful.
Download past purchases
http://support.apple.com/kb/ht2519
If you are still experiencing issues downloading your purchase, take a look at the article below for information on how to report it to iTunes
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W. -
I WANT TO PURCHASE NFS MOST WANTED GAME FROM APP STORE BUT IT DOESN'T ALLOW ME TO PROCEED FURTHER
after trying many times with two different debit cards still does not allows me to buy a game from the app store gives error "YOUR PAYMENT METHOD WAS DECLINE.PLEASE ENTER VALID PAYMENT METHOD INFORMATION" Please help me outIn most cases, you can't use a Debit card anymore. So, either redeem an iTunes gift card or use a credit card.
-
When I try to install Apps from App Store got error "Your Apple ID has been disabled"
when I try to install Apps from App Store got error "Your Apple ID has been disabled"
If changing your password does not solve then contact itunes support
-
Cannot connect to iTunes store unknown error(0x80090318)
cannot connect to iTunes store unknown error(0x80090318)
This solved my problem; maybe it would fix yours too: Uninstall iTunes 11 and all the applications that were installed with it. Afterwards, install iTunes 10 instead.
Make sure to delete the library folder created by iTunes 11 in C:\Users\[username]\My Music\iTunes before launching the older versions of iTunes. Otherwise you would receive an error indicating that the programme cannot start. -
Can't Download Apps - Says 'Unknown Error has occurred(2001).'
I want to get a free app and every time I try to get a free or paid app, it gives me this crap:
*We could not complete your iTunes store request. An unknown error occurred (2001).*
There was an error in the iTunes Store. Please try again later.
Any possible way to fix this?
Thanks!
Message was edited by: JMJvoltageI had the same error. I found a solution on another forum that helped me.
Click on "sign in" at the top right of iTunes store
Fill in all the info and agree to the terms
Now it should work
I believe I perviously got the error because I mistakenly tried to download apps without having even signed in to iTunes properly.
The post I found is here:
http://forums.macnn.com/82/applications/403401/itunes-gives-unknown-error-2001-u pon/ -
I can't seem to download anything from the App Store. I get this message when I enter my username and password:
There was an error in the App Store. Please try again later. (100)
I have tried many times over three days and the same thing happen. I have quit , restarted, reentered everything.Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.
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