App store update not recognizing my changed e-mail address
Hello - has any one else had a problem using the app store for updates? It recognizes my new e-mail address everywhere except for in the update portion of the program. Because of this issue, I can't update my apps easily. Thanks for any help you can provide.
If by changed email address you mean that you have created a new Apple ID, you won't be able to use it to update apps from the Mac App Store or content from the iTunes stores acquired with the old Apple ID. Apple does not merge Apple IDs. Only the ID used to originally acquire content can update that content. It was a bad idea to create a new Apple ID just because your email address changed. You could have updated the primary email address and left the Apple ID the same. Now it is too late to do that because you have turned that email address into an Apple ID.
Similar Messages
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I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
The app store is not letting me change the apple ID that is present
The app store is not letting me change the old apple ID
http://www.apple.com/support/mac/app-store/contact/
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App Store updates not functioning
App Store says I have updates but is blank when I am on the update page
From Demo:
If you are getting the blank app update screen, and, many people are having this problem over the last several of days:
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
Or try this from Apple:
I understand that your App Store does not show your app updates. Please follow the steps below to help resolve the issue.
1. Close All Apps on iPad: http://support.apple.com/kb/ht5137
2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out
3. Reset All Settings: Settings > General > Reset > Reset All Settings
4. Reboot iPad
5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID
<edited by host> -
After updating to ios 7, and setting my app store updates to update automatically, and after they all did update, the long list of apps won't go away. They just sit there with an "open" button next to each one. I tried force quitting the app store, I tried signing out of the app store, I tried shutting down my phone, but the list just sits there. Any thoughts about this?
I have the same identical issue. Have you found any fix yet?
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I'm having a problem with the App Store not showing me updates that are available. I noticed this just now when using iPhoto, it told me there was an update but the App Store said that no updates were available.
I fixed that by downloading the update from Apple's support site. But then I got worried if I'd missed anything else. My normal account doesn't have admin rights, so I logged in with one that does and then there are some updates waiting, including some security fixes.
So is this by design? If I check for Software Updates as a user without admin rights should nothing appear? Or do I need to change a setting somewhere.
I'm on Mountain Lion 10.8.3.
Thanks in advance for any help.babowa wrote:
Well, I'm not sure if this would be the case here, but if you have the "automatically check for updates" checked in SU Pref Pane as well as the subcategories, it will automatically download and install updates (I'm guessing that this would mean there wouldn't be a notification since it is being installed "behind the scenes" as it were).
And, the Pref Pane now has this at the top "SU keeps OS X and apps from MAS up to date" - that also indicates (to me) that it'll all be done automatically. So this may be Apple's planned and intentional behavior?
My initial post here was to show that although my apps were not purchased from MAS, I am still able to download updates from MAS. On the other hand, I do not know if there is a difference in notification and/or download methods on MAS vs. Non-MAS apps (despite what the SU Pref Pane header states).
That is exactly what happened. Just got off the phone w/AC. They directed me to SU Pref Pane. Missing Manual nor the OS Help Menu makes no mention of SU Pref Pane! Anywho, I changed the settings. So hopefully, I should be able to start getting notifications of all updates. The box I kept enabled was the Automatically check for updates. I unchecked all the rest of them.
Hopefully, this will help the OP too. -
App store updates not working in ios7 on 5s
When I go to updates in the App Store app, and press the update button, it is now opening the app rather than updating it. If I search for the app and click the icon it installs/updates it.
Hey Kinky,
Have similar problem. Got App Store to download the OS X 10.10.2 combined several times, but it won't install it! List shows it's downloaded several times!
Restart fails, gives window with 'Apps have changed .... ' (or similar), offers show details button, nothing happens. Sound familiar?? Got anything ??
Thanks, Mark -
With Mavericks installed on my Mac Pro I had been experiencing for a while erratic behaviour from the App Store and now it is not working.
When trying to update software it used to put up a message "Can't load data from the software update server" and then when I tried again it would download the software.
However now, it gives me that "Can't load data from the software update server" message and will not download software.
Currently I have three items in the Software Update section at the top. These are all Apple updates. Digital Camera RAW Compatibility Update 5.03. iTunes 11.1.4 and ProApps QuickTime codecs 1.0.4.
These will not update. If I click on Update All button at top the other buttons turn light, but no installation process takes place. When I check iTunes I see that it is still version 11.1.4.
In the Account Information panel I have clicked on the "Reset" button to reset all warnings for buying and downloading. However this does not make any difference. I have checked that all information in that panel is current.
Does anyone here have any suggestions?
Thank you.baltwo wrote:
https://getsupport.apple.com/Issues.action shows
If none of that works, then I'm out of ideas.
That link does not take me to that webpage.
As far as I know Apple do not offer free support aside from information at their website and the Apple Geniuses in their stores. -
App store updates not working-installing appears and quickly disappears.
I cannot seem to update apps on my iPad. I have updates, when I open AppStore and click update all the installing bars appear and very quickly disappears. Doing individually does the same. Everything was working fine last week this issue appears to be new. anyone having the same issue and did anyone have a fix? Or is this a apple App Store server issue ?
Same issue here with my iPhone 4. Was working last week fine. Now I have the same symptoms as the original poster. Even in ITunes on my pc I had error updating apps (11111) error? I have tried resetting , logout login even change payment method no luck. Maybe my account is messed up? If my phone is out of service will apple care?
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App Store updates not Allowing me to download, Any Suggestions?
I am using Mac OS X 10.6.8 and I am trying to update it to Maverick and in the APP store it will not allow me to do so. I have had no issues with my other computer the Mac Pro & no issues on this computer in the past until now. Here is the mac having issues
iMac8,1
Processor Name: Intel Core 2 Duo
My purchase is for all my computers. TO add any software I choose to update is not working as well.
Any suggestions?
Thanks!Contact your bank and make sure they havnt denied iTunes access to authorise the card. You could also contact AppleCare for assistance. Its going to be an issue with your bank or iTunes.
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App store updates not installing
Some but not all of the updates available the App store fail to install. I get a red error message, "An errror has occurred." Some times I get a pop up message "failed to download. Try again from the purchases page." However, I get the same error from the purchases page. I am running Mountain Lion 10.8.5.
Any suggestioins?Thanks for the suggestion, a brody. I should have been more specific. These are third-party apps from the App Store. Some apps, Apple and third-party, do update normally. I have 9 apps now that say there are updates but cannot update.
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Mac app store updates not correct
Today I see I have 11 updates for apps on my Macintosh MacBook Pro-13" (mid-2010) running 10.8.4.
BUT I checked and each of the 11 apps is already at the update that App Store 1.2.2 proposes. Not sure what is going on--- I've done a restart - same thing appears--- anyone else ever see this? Is it a problem with 10.8.4 (only installed that 2 days ago).
Thanks for any comments - I have not elected to "update" any of the 11 apps. At least not yet - suppose I could try with one and see what happens…
Best regards,
Steve Schulte
Tuesday 18 June 2013BUT I checked and each of the 11 apps is already at the update that App Store 1.2.2 proposes.
Steve ...
Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go then move the Cache.db file to the Trash.
Relaunch the App Store. See if the updates are still available.
If that didn't help, with the App Store open launch Activity Monitor located in HD > Applications > Utilities
Type storeagent in the search field top right corner of that window. Select that process then click the red Force Quit button.
Quit and relaunch the App Store.
message edited by: cs -
TS1702 App Store Updates not working
My app store icon shows that there are 3 updates available, but when I click on updates within the App Store, nothing happens. I have turned phone on and off several times. Other Apple products in the house are working fine, so I don't think it's the App Store. Any ideas??
Hey Kinky,
Have similar problem. Got App Store to download the OS X 10.10.2 combined several times, but it won't install it! List shows it's downloaded several times!
Restart fails, gives window with 'Apps have changed .... ' (or similar), offers show details button, nothing happens. Sound familiar?? Got anything ??
Thanks, Mark -
App Store cannot complete an update which I no longer require,how do I remove the update request please.
If the iPhone is displaying a screen that says connect to iTunes, the device is in Recovery mode and the only alternative you have is to connect it to iTunes to restore it. If you do not have a computer, then see if you can use someone elses, or make an apppointment at the Genius Bar for help.
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Latest app store update not installing correctly
I have a 2008 macbook running mountain lion. It normally updates software via the app store without any difficulty. Today it wants to install an iphoto update and a safari (6.02) update but it gives the following error:
The operation couldn’t be completed. (NSURLErrorDomain error -3001.)(102)
Can anyone tell me what this means and what to do about it? I've tried restarting the laptop but this hasn't helped. I'm connected to the internet via wifi.
Many thanks!Error in Apple Server (probably Sandy)
Download Safari here
http://swcdn.apple.com/content/downloads/53/02/041-8081/2jwp4wjrwygtm4lc608qy4h0 n4a9yyq37g/Safari6.0.2Mountain.pkg
iPhoto an Aperture here
http://support.apple.com/downloads/#macosandsoftware
Someone reported that after upgrade of Safary he could go to Software update for the remaining and it worked.
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