App Store 'Update' only displays white screen

Even though it indicates that there are updates for 2 installed apps, the 'update' function in App Store only displays a blank white screen. Nothing is displayed and there are no options to actually install the updates.
It has previously worked fine but suddenly decided to just show a blank screen.
Any thoughts or ideas?

Hello there, PeteB65.
The following troubleshooting assistant has some great steps to follow when trying to troubleshoot any application:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702
In your specific instance, you will not be able to go through step 6, so feel free to skip it.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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