App Store update problem: updates do not install

Hello,
since some weeks I have the following problem: In App Store -> updates an available update is shown. Then I click the update button, but it does not install:
- at some apps there is a little black&white + sign in the top left corner of the update button. When I press the update button nothing happens.
- at some apps the update button changes to a green install button. Once I click on the install button it changes back to the update button.
I can bypass this problem by using the search function, find the app that offers an update and click on install there. It installs correctly and the update is no longer displayed. But when there are several updates available at the same time this is an annoying procedure.
I can also buy other apps I have not yet installed without problems.
My iPhone is a 2G with the latest OS 3.1.3.
Thanks for your help

Strohmann01 wrote:
https://discussions.apple.com/message/13043919#13043919
Now I learnt that Apple doesn't like customers that use the same Apple product for a longer time. "Please throw away once we have the next iPhone".
Since no one actually said that, let alone the fact that Apple wasn't participating, that statement is nonsense. 
If you haven't grasped the concept that apps become obsolete with the never ending updates of hardware and operating systems, you're truly naive.  This is true with all computer, smartphone, and software manufacturers. All things can't be supported forever.

Similar Messages

  • I did download Lion and everything is fine, but why in app store still stated DOWNLOAD and not INSTALLED, I already did 3 times and it still in DOWNLOAD label

    I did download Lion and everything is fine, but why in app store still stated DOWNLOAD and not INSTALLED, I already did 3 times and it still in DOWNLOAD label

    My guess is they changed that to Download for all the people who wanted to or needed to download it again. It's kind of a subset of Installed, now. I don't think it is a great solution, but that is what it is.

  • App Store - iphoto download but will not install - error occurred...?

    I downloaded iPhoto from the app store but when it finished downloading it did not install.  I tried to go back into the app store to install it and 'an error has occurred' shows beside the 'install' button.  I have restared, signed out, signed in, cleared all warnings without avail.  Can anyone help?

    Problem solved...
    Ran Disk Utility --> Repair Disk Permissions
    Signed out of App Store, Signed In
    Went to Applications and clicked the little 'x' in the top corner of the iphoto app
    Cancelled download
    Restarted download within App Store

  • How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    How can i remove my credit card from app store, the none option its not there and i don't Owen  nothing to apple, my last in app purchase was in clash of clans, please help!!! Because of that problem i cant update my apps! Plz help!!!!!

    You've logged into your account and viewed your purchase history and there aren't any error messages shown (e.g. 'problem with a previous purchase'), and you haven't got any purchases due (e.g. pre-orders and/or subscriptions) : Why can’t I select None when I edit my Apple ID payment information ?

  • I just installed Yosemite. iPhoto is gone, and Photos does not open.  Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US.  What do I do?  Cannot access any photos.

    I just installed Yosemite. iPhoto is gone, and Photos does not open.  Instead, I am prompted to update to the latest version. The App Store tells me that is not available in the US.  What do I do?  Cannot access any photos.

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Download and install the OS X Yosemite 10.10.3 Combo Update.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • IOS 7 App Store showing old updates / showing updates and not letting me install

    I noticed two issues with the iOS 7 App Store starting last night.  I'm not sure if it's a temporary issue, since the issue seems to be server-side on Apple's part, or if it's a long-term issue. 
    I am running iOS 7.0.2 on an iPhone 5s.  I do not have automatic updates for apps turned on (I like checking what an app is updating before installing it).  I have tried force quitting the App Store app and restarted my iPhone.
    The first thing I noticed last night was that the App Store showed an update for Hulu Plus on my iPhone but wouldn't let me install it.  On my iPad (3rd-gen) running iOS 7, it let me install it.  This morning, it let me install it.  After, I noticed another badge on my App Store app icon with a "1", and it said there was an update for 94 Seconds, but wouldn't let me install it either.  Then when I expanded the details, I noticed the date on it was from July 30, 2013.  I already had that update installed over 2 months ago.  Screenshots for that issue are below.
    Is anhyone else experiencing anything similar?  Any solutions?

    Thanks for the quick response.
    I do indeed seem to recall that happening with an app previously. 
    However, this time it was two apps (Google and Tivo).  I figured they'd get flushed out when more updates (for other apps) hit the App Store. However, when that happened just now, while it did show "update" for those old updates instead of "open", I could not select "update all" up top and had to press update next to each of the (now 4) apps.  The real issue though is that it (of course) can't further update Google and Tivo and gets stuck.  So I can't update any of my apps now.
    When I went back into App Store I then got the blank screen that shows nothing under updates but the "Purchased" slider up top.  I thus had to reboot.  I can get back into the App Store, and got an error regarding the Tivo update not being available (this was a Jan 10 or so update that had already been installed), but there it still sits in the updates.  Interestingly, Google did "update" and fall off the badge indicator.  I selected only my true/new updates, so now I'm just stuck with a false Tivo update/badge.
    I should add that I am on 7.0.4.
    EDIT: Tivo "updated" after the reboot too.  So, bottom line is that you're (I'm) stuck with the false updates until a real update comes through, and then I have to go through that song and dance to clear out the false flags.

  • App Store said to update Evernote, but would not let me. Now can't install!

    The App Store said to update Evernote, but there was not update button option. I thought that was strange. So I rebooted and eventually uninstalled the app, but now when I go into the App Store, there is no download option. All I can do is stare at Evernote in the App Storelike a meuseum or somthing.

    Not sure from your post where in the App Store you are looking -- Have you tried opening App Store on your phone, then tapping "Updates" at the lower right and then "Purchased" at the top. If you have previously downloaded the app and it is no longer on your phone, it should be in the list and have a cloud with down arrow icon that you can use to download it.

  • App store shows new update for program I did not purchase

    App store shows new update for program I did not purchase. This is "CodeBox". When I push button to download update it shows "uknown error". For normal other updates - "update all" not working anymore.
    How to delete this line from updates section now.

    The problem was finally solved. I am writing very simple solution for those who may have same issue. I tried 1st solution proposing to exclude HDD from Spotlight search and then to restore it (delete from exceptions). It worked for some time and removed notification, however later it appeared again. Then I has started thinking that it was caused by data inside some installed SW and it has been proved later. I have started excluding from Sportlight not all HDD but by folder, searching for the problem area. I have discovered that folder Games was causing the issue. Then I have started to delete installed games one by one and have found Game with was triggering this notification (for other SW!). Problem was fixed after deleting this game. Other deleted games could be easily restored from recycle been.

  • 10.8.4 Update - App Store - Waiting Problem?

    I checked for updates last night and the App Store opened and said 10.8.4 was available.  I clicked 'update' and it showed as 'waiting'.  This morning, fifteen hours later, the App Store still shows 'waiting'.  I am unable to log out or shut down.  I get a couple differnent info boxes when trying, one says "OS updates must complete before App Store can quit, and the other says "Can not quit when updates are in progress".  When looking at my switch, it doesn't appear data is being transfered.  Any ideas would be greatly appreciated as I'm unable to log off so my wife can log in.  I'm not at my machine but have kept my software up to date so I'm positive I'm running 10.8.3.
    Thanks much.

    Doug in Alaska wrote:
    Yes, I was able to download it but I didn't interupt the download...
    A tip for the future. Instead of relying on the App Store for system updates, you can go here and get them directly, cancel them in the middle if the connection is too slow, and  install them when it's convenient for you rather than the App Store. Moreover, you can choose to download and use the combo updater rather than the incremental version. The combo is larger but installs all the updates released since the original version of Mountain Lion, which can fix a lot of incipient problems.

  • App Store on iPhone - Updates Problem

    Hello Geeks,
    I do not believe anyone is experiencing my problem but just in case one of you experts out there will know a quick fix for this.
    My App Store icon is showing a number "3". That is how many apps on my phone that have an update available. I proceeded into the store and updated the apps on my phone. Done!
    Problem, that was a few days ago. Ever since that update the number "3" on the icon has not reset and it's still showing although the apps have already been updated. Furthermore, iTunes today is showing me that there are apps available for updates but my App Store on the phone is not receiving a new list of updates.
    So essentially the app store program on the phone seems to have the updates feature stuck. The update number counter for the icon is not resetting. The updates feature in the app store checks for updates but finds none although there is. Everything else is working, i.e. searching and installing apps.
    Thanks!
    Message was edited by: GavinTan

    Exactly as the poster above me.
    Here is some more info for you guys. If you need more, let me know!
    My 1st iPhone had this problem, did a full restore on it still had the problem, then had a hardware issue and exchanged it. The 2nd iPhone, got it, put old sim card in, updated the firmware via iTunes, then synced all of my music/apps (with all of them updated). And on the iPhone under App Store, it still shows 2 updates, even though iTunes says they are all up to date.
    In iTunes on my Macbook Pro, if I click on the applications, and select check for updates, it checks, then says no updates available.
    Here are some screenshots of my iPhone to help clarify..
    http://i178.photobucket.com/albums/w244/cookendorfernick/ShowsUpdates.png
    http://i178.photobucket.com/albums/w244/cookendorfernick/LoadingUpdates.png
    After you click App Store and click Updates, this is the screen you get after it loads.. no matter how long you leave it sitting on that screen. (and yes its been tried on different wifi's/no wifi.)
    http://i178.photobucket.com/albums/w244/cookendorfernick/AfterLoading.png

  • TS3274 My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

    My App Store shows 3 updates but when I go to it the screen is blank. It will not give me the option to update all or one at a time, it doesn't show the apps at all.

    Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
    According to Fly150 in another discussion, this is a workaround - for the time being.
    If you want to update the Apps while waiting for Apple to fix Updates:
    1. Go to App Store
    2. Select Purchased
    3. Select All
    4. Scroll down to find the Apps showing update
    5. Select update on the Apps
    This should update the Apps and get rid of the update count in App Store.

  • When i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well

    when i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well including chrome browser…i tried everything but no clue...anybody have solution for this..???

    I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
    DT

  • Tried to install maverick but app store had 1 update for mountain lion so I installed it.it didn't restarted so I did n then it started installing mountain lion..

    Tried to install maverick but app store had 1 update for mountain lion so I installed it.it didn't restarted so I did n then it started installing mountain lion.
    I had 1 update for mountain lion so I did it said restart required but I got stuck in the middle of the process n  yhen it said install mountain lion again.
    Now what to do help me please

    iCloud isn't syncing them on your phone.  You simply added the email account to your phone and enabled calendar and notes syncing with the email provider, and the calendar and notes appear in the calendar and notes apps on your phone.  You can do this with Gmail, Yahoo and other IMAP account.  iCloud email is just another IMAP account, but syncs notes with Apple's iCloud server just as Gmail syncs notes and calendars with Google's server.
    iCloud didnt' set up a non-iCloud account on your Mac.  When you check Mail in System Preferences>iCloud, it only creates an iCloud email account.  You can also add other email accounts to your Mac by going to System Preferences>Mail,Contacts,Calendars and clicking on the "+" sign on the bottom of the left sidebar.  If you added these other email accounts to your Mac before you upgraded to Mountain Lion, these were simply maintained on your Mac after you upgraded.

  • App Store indicates new update but unable to install

    I am running OS X 10.9.2.  The App Store app insists I have a new update available - Facetime 1.0.4.  However, when I click onthe Update button I receive the message - "We could not complete your update.  FaceTime can't be installed on "MyDiskName" because the version of OS X is too new."  This message is not surprising given that the update note indicates it is recommended for all users of FaceTime on OS X 10.6.  My question is - how do I convince the App Store app to no longer treat this as a new available update?

    Hi,
    same here... Mac App Store shows an update for FaceTime 1.0.4.
    But i can´t remember that i kept that old version on my Mac.
    When i switched to Mavericks i did a clean install, but migrated the contents of all User Accounts.
    So i searched with Spotlight and also tried to find that old FaceTime version witch the "find" command ... but nothing!
    But it has to be there ... somewhere.
    What else can i do?

  • App store, Safari, software updates, icloud, do not work in Mavericks 10.9 using a proxy server

    App store, Safari, software updates, icloud, do not work in Mavericks 10.9. these problems are interrelated I am sure. Apple apps were working fine in 10.8.5 I could do software updates through a proxy server using password authentication. I reinstalled a new system 10.9 on another partition and it won't let me use Safari or update software using a proxy server. Firefox works fine (I am using it to post). I am very disappointed that this wasn not fully tested BEFORE releasing Mavericks. Any solutions would be greatly appreciated.

    I had this problem myself.
    Checked the system log with Console, and I found the entry:-
    Nov 11 11:16:41 teds-new-mac.ad.mycompany.co.uk ocspd[537]: Authentication challenge received for "10.203.39.212:8080", unable to obtain proxy server credential from System keychain.
    For some unknown reason, Mavericks seems to be looking in the System keychain, when these credentials are actually held in the Login keychain.
    So, I tried "Copy & Paste"  - copying the https user name & password from the Login keychain and pasting into the System keychain, which worked but it's not quite as straightforward as I initially thought.
    Pasting into the System Keychain was, I found a not-very-intuitive process:
    Having opened your Login Keychain, click once on the item to be copied and when it's highlighted, select "Copy" from the Edit menu or, of course, cmd+c.
    Select the System Keychain:- DO NOT CLICK THE PADLOCK IN THE TOP LEFT TO UNLOCK IT.
    From the Edit menu, select "Paste" or cmd+v.
    You will then get a dialogue box,, enter your administrator's password and select "Modify Keychain" or just hit return, as it's the default entry.
    I found a restart was in order before it recognised everything and would accept https pages without alert boxes, but YMMV.
    Funnily enough - and this is where it seems counter-intuitive, if you do click on the padlock and unlock the System Keychain, "Paste" is greyed out in the Edit menu and cmd+v has no effect.
    Exactly the opposite to what I'd expect..

  • HT1338 The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

    The Mac App Store shows an update available for iMovie but when I click "update" it gives me this message, "The product distribution file could not be verified. It may be damaged or was not signed." What can I do to update this program?

    http://www.apple.com/support/mac/app-store/contact.html?form=account

Maybe you are looking for