App store updates want old account

The updates
in the app store bring me to an old account apple username. Why and how to input the new one?

You cannot import the new username as you bought it with your old one. Log into your old account to update it. Use iForgt if you forgot your password. Or you can delete the existing app, and redownload and reinstall the app. Note: You will be charged again if you want a paid app.

Similar Messages

  • Changed Apple ID, but app store still wants old one

    I changed my Apple ID to a new email address because the old address stopped working. However, the App Store still wants my old address and the old ID (email address) and password are invalid. How can I fix this?

    iTunes and Mac App STore purchases are forever registered to the Apple ID that bought them. Apple does not transfer purchases from one Apple ID to another Apple ID. Apple does not merge Apple ID accounts. The Apple ID is encoded into the licensed copy that you downloaded to your Mac and that is the only Apple ID that can redownload or update the purchases.
    You erred making a new Apple ID. You should have simply changed the primary email address associated with the Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621
    It is too late to do that now because you have used your email address to create the new Apple ID. An email address can only be associated with one Apple ID.
    There is a very complicated process to reuse the new email address.

  • Is there a way to transfer app store updates to another account without losing saved data?

    I am using xcode at my company and unfortunately it was installed using a personal account (this person no longer works here). I need to update xcode but I can't lose all the connected devices and archives stored. Is there a way to update xcode using a new company account? I've searched online and all I could find was to fully uninstall it and reinstall it but that would imply losing all the data, I'm looking for a way to keep the data. Any help is greatly appreciated

    http://www.apple.com/support/mac/app-store/contact/

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in.  I am told my ID or password is incorrect.  I did change my primary email address.  that is the app ID that is showing.

    How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software?  I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID.  I have tried going through device and my MacBook Air.  Where can i get on-line assistance?

    If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back and change your primary email address and iCloud ID back to the way it was.  You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
    If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account.  You will have to prove your identity to them in order to do so.  You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite

    App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite. How can I just force it to allow me to RE-BUY the app again since I don't even have it to update, but I want it?
    Currently, I even though I don't have the app, I am not given the option to buy, only to "update", and when I click on that it either hangs or it complains that it can't since my Apple ID is not associated with my account.

    And it was your wife's Apple ID that was used to download and install the Yosemite you are using on this computer? If so then I suggest you need to contact Apple to get his straightened out.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • HT204053 When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?

    When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?

    1. Launch the App Store
    2. Select Store->Sign Out
    3. Select Store->Sign In and replace the Apple ID with the one you want to use

  • Why does my app store use a different account for downloading and another for updating apps?

    My app store used my own account for downloading and my sister's for updating, and it keeps telling me to reset my account. I already did that the other few times it told me to do that!

    Have you restored your device from your sister's backup?

  • Mac App Store update: right Apple ID but wrong user account

    My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
    I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
    Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
    All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
    Any ideas?

    Welcome to the Apple Support Communities
    All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

  • I am very confused. When I wanna to update my apps in app store, it shows the account which is my iPhone one is not my iPad one. how can I reset to my iPad account?

    I am very confused. When I wanna to update my apps in app store, it shows the account which is my iPhone one is not my iPad one. how can I reset to my iPad account?

    And I am very confused by your query. Your iTunes account is the same on all devices - unless of course you have multiple accounts to begin with.
    If you do have another Apple ID that you use for the iPad purchases, you can sign out of the account that is on the iPad in Settings>Store.
    Perhaps a few more details from you could clear up the confusion???

  • HT4854 Will the second computer receive updates if they are logged into the App Store with their own accounts?

    Will the second computer receive updates if they are logged into the App Store with their own accounts?

    No.
    Each Apple ID stores its own list of software purchases.

  • HT1338 App Store updates:  Repeated Error message saying I must sign in, though I already did.  , I click on update, Error message that I need to sign in to the same account I already signed in.

    App Store updates:  I sign in, my password is accepted, I click on update, and still get the error message that I need to sign in to the same account I already signed in at.  What do I have to do to get my app updates?

    Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
    1. Follow the instructions in the Apple Support article linked below:
    Mac App Store: Cannot update App Store purchases or updates do not seem available
    2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
    3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
    4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
    5. Triple-click the line below to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the highlighted line and select
    Services ▹ Reveal
    from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
    Then repeat step 4.
    6. Select
    Store ▹ View My Account
    from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
    7. Launch iTunes and select
    Store ▹ Authorize This Computer
    from the menu bar.
    8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
    9. Contact Account and Billing Support on this page:
    Apple - Mac App Store - Contact Support

  • HT1311 trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id.  still everytime i try to update the apps the old id comes up

    trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id.  still everytime i try to update the apps the old id comes up

    Apps and their updates are permanently tied to the ID used to purchase them originally.  It will always ask you for your old ID if they were purchased using that ID.  The only way to stop this would be to delete them from your phone and your iTunes library, then repurchase them using your current ID.

  • Why does the App Store still want my old email after I changed it

    Can anyone help with this I changed my email and the App Store still wants my old on

    Try logging out of the existing Apple ID at Settings > iTunes & App Store.
    Select your Apple ID and at the window that appears, select Sign Out.
    Sign back in with the changed Apple ID.

  • MBP telling me to sign in to the App store with my old ID to update iMovie, but won't accept the old ID

    My App store updates indicate iMovie needs to be updated. When I try to do so, it tells me I need to sign in with my old Apple ID, the one I had before the change to email addresses. But when I try to sign in with that old ID, it defaults back to the new email-based one. I can't find a way to get it to accept the old ID, so can't update this app for now, and I'm sure others down the road.
    Help, please?

    You can't, you can only purchase from your own country's store. You can try requesting that it be added to the Canadian store, but ultimately it's the record company that will have to grant Apple a license to sell it there : http://www.apple.com/feedback/itunes.html
    Is it available on other music purchase download sites that you have access to ?

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