App Store will not load after upgrading to mac osx 10.7.2
Upgraded my MacBook Pro to 10.7.2 and now App Store will not present any information... seems to hang trying to connect to the store. This is just one symptom of issues after the upgrade... Outlook, Safari, KeyChain Access, etc all failing to load or to operate properly.
Install the OS X Lion Update 10.7.2 Client Combo
Then restart your Mac.
If you still have problems, you may need to repair the startup disk.
Use Lion Recovery to do that.
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The app store will not load after downloading Mountain Lion.
The app store will not load after downloading Mountain Lion. Anyone else having this problem. It works on the the admins acount on the computer but none others. All of the parnetal controls are off and it doesnt work. All i get from the app store is this.
Yes. I have done everything. restarted, made sure there are no funny blocks or no permissions
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Photoshop CS4 will not open after upgrading to Mac OSX Yosemite
I recently upgraded to Mac OSX Yosemite and unfortunately, my Photoshop CS4 will not open. The message says it requires Java SE6. I now have Java 7 update 71. I would appreciate suggestions from anyone who can help to resolve this problem. Thank you.
Thank you very much, Chris Cox. I followed the link in the error message to Apple's support page, downloaded and installed the Java for Mac OSX.
I can now open my PS CS4 again. What a relief!
Many thanks for your fast response and accurate advice.
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App Store will not load on iPad air 2
my App Store will not load on iPad air 2. It's just a blank white screen
Hello, Pofolksx4.
Thank you for visiting Apple Support Communities.
I would need clarification on what the exact issue you are experiencing with the App Store to provide a better answer. However, here are some troubleshooting steps that will help.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
Cheers,
Jason H. -
Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas? I should probaly also add that I have also recently tried to download a screen recorder from safari and a message keeps popping up and saying that it can't verify server, even for this website
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Files cannot be downloaded from Safari on an iPod touch. -
So I just updated my iPad2 to the ios 6, but now my App Store will not load up. What should I do?
Check the Restrictions settings and see if "installing apps" has been inadvertently turned on.
Regards. -
ITunes Store will not load. Upgraded, diagnostic is ok, can get radio.
I've upgraded iTunes. I've run the diagnostic and it's ok. I can get the radio stations to play, but the iTunes store will not load. It takes about 3 minutes to "access" and then I get the Apple logo in the yellow top loading bar, and "iTunes Store" in the display area. No other messages. However, when I right click the iTunes icon on my computer (Windows Vista) and run as administrator, I get access to the iTunes store, but my music library has only 15-20 songs in it. Any help would be appreciated.
Hey, I read another discussion with the same issue and did a winstock reset. I thought it didn't work so I got ****** off an shut the computer down with yet another failed solution. When i logged back in it worked. Finally. I've been with out itunes store for over a month.
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Mac App Store Will Not Load At All
Hello all,
I just received my new MacBook Pro a few days ago, and after booting it the first time upgraded to the most recent Mac OS X (10.6). This of course installed the Mac App Store.
The Mac App Store will open but will not load - period. It will not allow me to sign in, just always says loading and it never actually does (it does occasionally say that the store is unable to process my request, and to try again later).
At any rate, it's been several days now, and I'm getting quite frustrated. I've removed the program and reinstalled the 10.6 upgrade just to see if that would help, and it didn't. The Mac App Store simply won't do anything except listing "Loading" indefinitely.
Any help that anyone can give would be greatly appreciated!
S.Hi,
Yesterday i performed all updates available for my macbook pro, and now i have a few problems:
- I cannot open my "mac app store", when i try to start the application the sign "moves" a couple of times in my dock, but it wont open. (thereafter the sign disappears since i don't have a shortcut on my dock). I tried to enter those lines in the terminal, this didn't help.
- Also when i want to open some documents (pdf's, jpg's & exel files) preview & exel have the same problem, they just don't open. however, when i start the program myself i can open the documents (via archive) without a problem?!
i hope you guys & gals can help me!
Mvg,
Hayovdg
PS: sorry for my english, i'm not a native speaker. -
App store will not load features or download new app on iphone 4s.
This just happened 2 days ago. I am wondering if something got messed up when I doewn;lloaded an app on the PD and plugged the phone in to itunes. new app wprked nut I can not download directlky oin the phone now.
I had the same problem. It takes a lot of patience and you need to delete the app and reinstall it after.
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ITunes will not load after upgrade - says files missing
i got a prompt that my iTouch had new software for download. I went to download it and was prompted to download the latest version of iTunes first. I did this and now I can not access my iTunes. I get a prompt that iTunes cannot run because some of its required files are missing.
I am not sure what itunes version I had prevously but it was the latest version until I tried to upgrade. my itouch is version 4.1 (8b117). the itouch unit is a 2nd generaton. i am using windows 7 with IE 8.
Please help. what should i do now? I cant get into my iTunes to sync my iTouch
Thanks
TimI found out the issue with itunes. I had been using a converter program to convert movies for the itouch and the one I used also required a quicktime codec that must have interfered with itunes...I uninstalled the program...and itunes is back and running great. sorry to have rushed to judgement. Newfietom
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App store will not let me upgrade to Mountain Lion?!
I can't download the upgrade to Mountian Lion because it days I need 2GB of free space. I'm showing 216 GB of free space. Can anyone tell me what's going on?
It's probably saying you need 2gb of memory (RAM). I suspect you have less. Even with 2gb of RAM Mountain Lion will run like a dog - 4gb or more would be much better.
Have a look here to see your upgrade options: http://eshop.macsales.com/shop/apple/memory/iMac -
YES I LIKE TO UPGRADE FROM LION 10.7.4 TO MOUNTAIN LION ON MY LATE 2006 MACBOOK .THANK YOU.
You can't.
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App Store will not load on my Mac?
The exact error message is
"defaultButtonok message This page is inaccessible due to your Parental Control settings. okButtonStringOK"
Helpful eh... I have only one account on the Mac (my own, administrator) so there are absolutely no Parental Controls set in System Preferences?
I am running 10.6.8Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
One moment I was using Firefox the same as I always have. The only difference was that I changed the preferences to erase history when quitting Firefox. When trying to open the program again, it is immediately unresponsive. I attempted opening it in safe mode and a window will appear but never load, and Firefox remains unresponsive. I could not reset Firefox either. I deleted the application and re-downloaded Firefox, but it changed nothing. I am in OSX 10.7.4. Can anyone help?
Hello chillman4130, try to create a new profile(in case that you profile is corrupted), go (with closed firefox...... it is anyway) to /Applications/Utilities > Open the Terminal application > in the Terminal application, enter the following:
* /Applications/Firefox.app/Contents/MacOS/firefox-bin -p
Press Return
the above opens Profile Manager, if the profile manager open then see : [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_creating-a-profile Creating a profile]
then see: [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile Recovering important data from an old profile]
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
thank you -
Safari will not open after reinstall of mac osx 10.7.5
Hi there!
Somehow, the reinstall of OSX 10.7.5 has left my Safari browser corrupted and/or not properly updated. The current inoperative Safari version on my iMac is 5.1.7. Everytime I try to launch Safari it crashes and I get crash report below. Please advise. Many thanks, William B2
Process: Safari [1078]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [153]
Date/Time: 2013-11-15 22:13:48.889 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: -5348142 sec
Crashes Since Last Report: -55
Per-App Interval Since Last Report: 44 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: 7973F01C-DE82-4D6F-AC86-6BC47EFE2B65
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Process Model:
Single Web Process
objc[1078]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8d3f8f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff88808d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8d3f8d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8592c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8715462b -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff87154784 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010ed0328d -[AppController awakeFromNib] + 401
7 CoreFoundation 0x00007fff8d3effb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8d3eff32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8713c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff871328bb loadNib + 322
11 AppKit 0x00007fff87131db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff87131cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff87131c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff873a2cd7 NSApplicationMain + 398
15 Safari 0x000000010eee8d9c SafariMain + 266
16 Safari 0x000000010ecf3f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8ae3ace2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff862da7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff862cba7a abort + 143
3 libc++abi.dylib 0x00007fff8495c7bc abort_message + 214
4 libc++abi.dylib 0x00007fff84959fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff888091b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff8495a001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff8495a05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff8495b152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff88808e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8d3f8d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff8592c71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8715462b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff87154784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010ed0328d -[AppController awakeFromNib] + 401
15 com.apple.CoreFoundation 0x00007fff8d3effb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8d3eff32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8713c347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff871328bb loadNib + 322
19 com.apple.AppKit 0x00007fff87131db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff87131cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff87131c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff873a2cd7 NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010eee8d9c SafariMain + 266
24 com.apple.Safari 0x000000010ecf3f24 0x10ecf3000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ae3b7e6 kevent + 10
1 libdispatch.dylib 0x00007fff853ad786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff853ac316 _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff8ae3b5b6 fsync + 10
1 libsqlite3.dylib 0x00007fff8943be38 unixSync + 72
2 libsqlite3.dylib 0x00007fff8943b309 sqlite3PagerCommitPhaseOne + 3545
3 libsqlite3.dylib 0x00007fff8942611e sqlite3BtreeCommitPhaseOne + 478
4 libsqlite3.dylib 0x00007fff89425735 vdbeCommit + 981
5 libsqlite3.dylib 0x00007fff893e855a sqlite3VdbeHalt + 4442
6 libsqlite3.dylib 0x00007fff8941a1a6 sqlite3VdbeExec + 51958
7 libsqlite3.dylib 0x00007fff8940ca5b sqlite3_step + 1883
8 libsqlite3.dylib 0x00007fff893cffb5 sqlite3_exec + 533
9 com.apple.CFNetwork 0x00007fff8b7ae53c __CFURLCache::PostDatabaseOpenPragmaExecute() + 48
10 com.apple.CFNetwork 0x00007fff8b7ae412 __CFURLCache::OpenDatabase() + 196
11 com.apple.CFNetwork 0x00007fff8b7adf10 ProcessCacheTasks(__CFURLCache*, bool) + 265
12 com.apple.CFNetwork 0x00007fff8b7ad942 _ZL24_CFURLCacheTimerCallbackPv + 662
13 libdispatch.dylib 0x00007fff853aba82 _dispatch_call_block_and_release + 18
14 libdispatch.dylib 0x00007fff853ad2d2 _dispatch_queue_drain + 264
15 libdispatch.dylib 0x00007fff853ad12e _dispatch_queue_invoke + 54
16 libdispatch.dylib 0x00007fff853ac928 _dispatch_worker_thread2 + 198
17 libsystem_c.dylib 0x00007fff862da3da _pthread_wqthread + 316
18 libsystem_c.dylib 0x00007fff862dbb85 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.WebKit.ProcessLauncher
0 libsystem_kernel.dylib 0x00007fff8ae3ab3e __posix_spawn + 10
1 libsystem_c.dylib 0x00007fff862b2c70 posix_spawn + 238
2 com.apple.WebKit2 0x000000010fc9628e WebKit::ProcessLauncher::launchProcess() + 4206
3 com.apple.WebKit2 0x000000010fc87e24 ___ZN9WorkQueue8dispatchERKN3***8FunctionIFvvEEE_block_invoke + 20
4 libdispatch.dylib 0x00007fff853aba82 _dispatch_call_block_and_release + 18
5 libdispatch.dylib 0x00007fff853ad2d2 _dispatch_queue_drain + 264
6 libdispatch.dylib 0x00007fff853ad12e _dispatch_queue_invoke + 54
7 libdispatch.dylib 0x00007fff853ac928 _dispatch_worker_thread2 + 198
8 libsystem_c.dylib 0x00007fff862da3da _pthread_wqthread + 316
9 libsystem_c.dylib 0x00007fff862dbb85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8ae3abca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff862dc274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00000001100cac3b WebCore::IconDatabase::syncThreadMainLoop() + 491
3 com.apple.WebCore 0x00000001100c784f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x000000010f59585f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff862d88bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff862dbb75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ae3b192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff862da594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff862dbb85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ae3b192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff862da594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff862dbb85 start_wqthread + 13
Thread 7:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8ae3967a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ae38d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff836d0df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff836d0d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff862d88bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff862dbb75 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8ae3967a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ae38d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8d38550c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8d38dc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8d38d486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff858c6fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff858bb72a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff858bb6a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff862d88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff862dbb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6e8f13c8 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6e8f13f0 rsp: 0x00007fff6e8f13c8
r8: 0x00007fff721aafb8 r9: 0x00007fff6e8f0e58 r10: 0x00007fff8ae3ad0a r11: 0x0000000000000246
r12: 0x00007fe41b84bc60 r13: 0x0000000000000006 r14: 0x00007fff721ad960 r15: 0x00007fff6e8f1540
rip: 0x00007fff8ae3ace2 rfl: 0x0000000000000246 cr2: 0x0000000112de7000
Logical CPU: 0
Binary Images:
0x10ecf3000 - 0x10ecf3fff com.apple.Safari (5.1.7 - 7534.57.7) <72510CA8-DEAF-3CA8-A9EC-C6FB872CE6E4> /Applications/Safari.app/Contents/MacOS/Safari
0x10ecf9000 - 0x10f22efff com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10f58c000 - 0x10f932ff7 com.apple.JavaScriptCore (7537 - 7537.65) <A82F910D-F21B-35E9-9FF6-2CA300EDBEE1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10fa28000 - 0x10fb8cfff com.apple.WebKit (7537 - 7537.71) <C81854D7-FEC0-3501-86ED-8DA5DD63BE52> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10fc83000 - 0x10feeafff com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x1100c2000 - 0x111166fff com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x7fff6e8f3000 - 0x7fff6e927baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff814ea000 - 0x7fff814f9ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff815b1000 - 0x7fff815b1fff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff81672000 - 0x7fff81677fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff81678000 - 0x7fff8167eff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8167f000 - 0x7fff81696fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <559C1AFB-E0B4-3D23-9189-18DE09C06FFE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff817c6000 - 0x7fff817e7fff libPng.dylib (??? - ???) <E2B52527-4D0C-3595-BB13-8E8EF364E998> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff819df000 - 0x7fff81ea6fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff81ea7000 - 0x7fff81f0fff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff81f10000 - 0x7fff81fd7ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x7fff89a8c000 - 0x7fff89adafff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff89adb000 - 0x7fff89adbfff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff89adc000 - 0x7fff89c12fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff89c7e000 - 0x7fff89c9bff7 com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff89c9c000 - 0x7fff89ca9fff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff89ffe000 - 0x7fff8a99ca27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8a99d000 - 0x7fff8adcafff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8ade7000 - 0x7fff8ade8ff7 libsystem_sandbox.dylib (??? - ???) <2A09E4DA-F47C-35CB-B70C-E0492BA9F20E> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ade9000 - 0x7fff8ae15ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8ae24000 - 0x7fff8ae44fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b7aa000 - 0x7fff8b7aafff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8b7ab000 - 0x7fff8b912fff com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8b913000 - 0x7fff8b917fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff8b918000 - 0x7fff8b93cfff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8b93d000 - 0x7fff8b93dfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8b93e000 - 0x7fff8b97eff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff8b97f000 - 0x7fff8bc9bfff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8bc9c000 - 0x7fff8bca1fff libGIF.dylib (??? - ???) <58A4492D-AAE7-3B8F-8B06-62867471A3EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8bca2000 - 0x7fff8bd25fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8c209000 - 0x7fff8c210fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
0x7fff8c213000 - 0x7fff8c370fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8c404000 - 0x7fff8c4a9fff com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8c4aa000 - 0x7fff8c544ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8c545000 - 0x7fff8c545fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8c546000 - 0x7fff8cb2afff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8cb7f000 - 0x7fff8cd81fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
0x7fff8cfae000 - 0x7fff8cfbdfff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8d0f9000 - 0x7fff8d1fbfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8d1fc000 - 0x7fff8d2dbfff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8d2dc000 - 0x7fff8d328ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <131780ED-E8DD-3153-81F2-5FEC4F6554C2> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8d32c000 - 0x7fff8d354fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8d355000 - 0x7fff8d529ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8d55e000 - 0x7fff8d56cfff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8d5cb000 - 0x7fff8d5d4ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff8d5d5000 - 0x7fff8d5e9ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8d651000 - 0x7fff8d67aff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8d67b000 - 0x7fff8d67bfff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8d67f000 - 0x7fff8d680fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8d681000 - 0x7fff8d682fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8d683000 - 0x7fff8d686fff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8d693000 - 0x7fff8d6a9fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8de6e000 - 0x7fff8de80ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8de81000 - 0x7fff8ded9ff7 libTIFF.dylib (??? - ???) <59353B7F-EA9A-32D5-A501-283443B30C60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8deda000 - 0x7fff8df70ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8df87000 - 0x7fff8e00cff7 com.apple.Heimdal (2.2 - 2.0) <52B0F371-D272-3C8E-B42F-04D3FDD8AD0D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8e00d000 - 0x7fff8e013fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
0x7fff8e052000 - 0x7fff8e2c6fff com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8e2c7000 - 0x7fff8e2d1ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff8e311000 - 0x7fff8e315fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8e46e000 - 0x7fff8e4b0ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff8e4b1000 - 0x7fff8e4f3fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2543
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.4M resident=125.9M(68%) swapped_out_or_unallocated=60.5M(32%)
Writable regions: Total=1.0G written=1768K(0%) resident=4508K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1784K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 24.4M
MALLOC guard page 64K
Memory tag=243 4K
SQLite page cache 384K
STACK GUARD 56.0M
Stack 12.1M
TC malloc 48K
VM_ALLOCATE 68K
__CI_BITMAP 80K
__DATA 15.1M
__IMAGE 528K
__LINKEDIT 62.4M
__TEXT 124.1M
__UNICODE 544K
mapped file 24.7M
shared memory 312K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 322.6M
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 2 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363432385536314535363637460000
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363432385536314535363637460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.15)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3250824AS Q, 250.06 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfd100000 / 2
USB Device: KB700 Kinesis Freestyle, 0x058f (Alcor Micro, Corp.), 0x9410, 0xfd120000 / 5
USB Device: FreeAgent Go, 0x0bc2 (Seagate LLC), 0x2100, 0xfd110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x7d100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8240, 0x7d200000 / 3Hi,
Please try updating the Acrobat 11 to its latest version i.e. 11.0.7. Go to Help -> Check for Updates.
The blank EULA screen was a known issue in 11.0.0 and got fixed in later releases.
Regards,
Anoop
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