App store will not work on phone
Just had an issue on one of my iphone 4's. When selecting the app store icon on the phone it says itunes is not installed on this computer. Never seen this happen before but the only thing that seems to work is the updates tab which when you try to update it says cannot connect to the itunes store. The phone is connected via wifi so that is not the problem. Everything else works fine on the phone. Anyone have any ideas what to do? I just updated to 4.2 hoping that will fix the problem but no go.
to be honest these are the solutions that may or may not work..
first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one..
Similar Messages
-
How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?
App Store Failure / Updates White Screen
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate). -
my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?
What do you mean by "my ipods internet doesnt look how it should"?
What happens when you try to use the App store? Error message? -
Itunes and App Store will not work.
I recently got my version 10.6.4 Macbook Pro repaired. When I got my Macbook Pro back, I needed to reinstall the applications using the disk which originally came with the purchase of my Macbook Pro.
After doing this though, all of the applications worked, however iTunes and the App Store do not.
The App store application had a question mark over the icon and when I clicked on it, nothing happened.
iTunes has a signal over the icon and when I press on it to open a message pops us saying - "You have Mac OS X 10.6.4. The application requires Mac OS X 10.6.8 or later."
Please can you help with these issues?
Thank you.
BreannejohnsonClick your apple >> software updates. Keep doing updates until there are none left. That should take you back to 10.6.8.
If software updates isn't working, you can download and install this: http://support.apple.com/kb/DL1399 -
I just updated to the new software and now my app Store is not working It is just a white blank page
I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?
I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store. -
TS1702 My app store is not working
My app store will not work. It keeps telling me to sign in and when i do it says to vertify my account details. Then tells me that my card has been declined. I have tried 3 different cards, A new account, ive reset and restored and still nothing!! I am fuming over this as my little one loves playing on all the games etc. Now i have nothing at all on it. Has anyone had the same problem?? Pleaseeee help
Try this...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
App store will not open on iphone after downloading new os6
after updating my iphone 4 with os6 the app store will not work. any help would be appreciated.
Follow the steps provided in the article below to try and resolve the issue:
Can't connect to the iTunes Store -
My apps store will not go online with verizon network, but on wifi it works. I am on an iphone 4, verizon. I tried to do a complete, backup and restore on the phone 1 day before i noticed this problem, The backup finished but the RESTORE would fail I had an error, could not access Apple server ( some server name I cant remember).
I have plenty of space available on the iphone,
8gb free,
ios version- 6.1.3 ( 10B329)
carrier - Verizon 14.0
Modem Firmware - 3.0.04
Can someone help.
I tried doing my backup restore on the same computer as I once did a year ago. and THis time I cant do the restore on the iphone.
computer osx is 10.5.8
itunes version 10.
I do not wish to go to ios 7 at this time.Settings > General > Reset > Reset Network Settings.
Basic troubleshooting is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, contact the carrier to troubleshoot the network connectivity issues. -
Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas? I should probaly also add that I have also recently tried to download a screen recorder from safari and a message keeps popping up and saying that it can't verify server, even for this website
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Files cannot be downloaded from Safari on an iPod touch. -
Why app store is not working without card details
My app store is not working without entering card details , I lost my olf apple id .
i MADE a new one .What do you mean by 'not working' ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you mean that you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either need to enter credit card details (you should be able to delete the card after entering it) or create a new account, and use the instructions on that HT2534 page when creating it.
How did you lose your old account ? If you can't remember its details then try the following :
Recovering a forgotten iTunes Store account name
Apple ID: How to find your Apple ID -
Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?
I guess I will wrap this up. I have abandoned iPhoto and viewing my Photo Streams using it and moved to Adobe products (Bridge + PS). So that's that.
-
My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.
Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks. -
My App store is not working on my mini i pad?
My app store will not download? In my settings, the itunes & app store will not load?
Tee wrote:
I had to do ALL of the above in sequence, but before rebooting, I turned WiFi OFF.
When I rebooted, I turned WiFi ON. I made sure that Location Services was ON for the Apple Store ( the one with the shopping cart).
Then I went into the App Store.
I did that about 3 times then voilà! The App Store appeared again.
To summarize:
- Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead.
- Try App Store. If it doesn't work, continue with below.
- Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off
- Close all apps in the Task Bar.
- Turn WiFi OFF.
- Reboot.
- Turn WiFi ON.
- Make sure Location Services is ON for the Apple Store.
- Turn Date and Time to Set Automatically ON.
- Try App Store.
Repeat the above if necessary. Thanks Demo, Ocean20 and Diavonex.
It worked!
Could we end this topic? -
My App Store is not working after my iPhone did a software update
I have just updated my iPhone with the iOS 6 software and now my App Store is not working it will let me view apps but won't let me download anything? Please help
Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks. -
MY APP STORE IS NOT WORKING.HOW TO ACTIVATE IT?
MY APP STORE IS NOT WORKING.HOW TO ACTIVATE IT?
Hi sahaabhijeet,
The resource below explains how to use the App Store on your iPhone:
App Store Frequently Asked Questions (FAQ) - Apple Support
http://support.apple.com/en-us/HT2001
The App Store is a place where you can download new applications for your iPhone or iPod touch. You can browse the App Store on your computer with iTunes, or by tapping App Store on your iPhone, iPad, or iPod touch.
Do I need to sign up for a new account to shop the App Store?
If you already have an iTunes Store account, you can shop the App Store. If you do not have an iTunes Store account, you can create one using iTunes. Verify that the country flag at the bottom of the iTunes Store home page displays your country, then choose Store > Create Account. Click here for a way to set up an iTunes App Store account without a credit card. You can also create an iTunes Store account directly from your iPhone, iPad, or iPod touch by following these instructions.
Accepted payment types
Shopping the App Store requires an iTunes Store account. When you create an iTunes Store account, you must provide a payment method for your purchase. The available payment methods vary by country, but typically you can use credit cards, gift cards, store credit, or PayPal.
In countries where the iTunes Store only sells applications, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, and PayPal are not accepted. Depending on your App Store country, prices are listed in either US Dollars or Euros.
What can I purchase from the App Store?
At the App Store, you can browse and download applications for your iPhone, iPad, or iPod touch. Applications from the App Store can be downloaded to, but not used on, your computer. To use an application from the App Store, simply sync it to your iPhone, iPad, or iPod touch. The App Store is also available on iPhone, iPad, or iPod touch1 and works over mobile phone networks and Wi-Fi, so you can download applications wirelessly and start using them instantly.
To use applications or the App Store with iPhone, iPad, or iPod touch, you must have iOS 2.0 or later installed on your iPhone or iPod touch, and iOS 3.2 or later on iPad.
Some applications are not available in all countries. Application availability and pricing are subject to change.
Cheers,
Judy
Maybe you are looking for
-
Editing or adding multiple transitions at a time
is it possible? http://support.apple.com/kb/PH2220 this and every tutorial video thing i've found suggests there are only two choices: individually drag a transition icon between every clip for every cut, or have it change ALL the transitions in you
-
The button on the mouse doesn't scroll down or sidewides...
This is a minor bother but it bugs me every single day. The little nub-button (Button 3 according to System Preferences) on my cordless not-magic mouse will only scroll up; not down or side wides. I've mucked about with the mouse preferences setting
-
Can't Login to Embedded Web Server for HP Officejet Pro 8600 N911g
I have a HP Officejet Pro 8600 N911g that I am trying to access in order to update the adress book for the scanner but in order to do that I must login. I have never set up a user name or password for it. Is there a default username and password?
-
Encoding UTF-8, Wrong data request for filter
Hi all, I'm using the folowing filters in my App. I also use the charset UTF-8. In the QueryString Parameter $filter, 'RÜCK' becomes 'R�CK'. The Request URL looks like this: ....and%20IVstatex%20eq%20%27R%ef%bf%bdCK%27.... When i start my app the fil
-
Can the iOS SDK be installed on the iPad Air?
Can the iOS SDK for developing iPhone and iPad apps be installed on the the new iPad AIR. Hence, can I code/develop an app directly on the iPad AIR? Thanks