App store won't accept password for updates but will for purchases...

Password is 100% correct etc... The app store on my iphone 4s (latest OS as of today) will accept my apple id password for any purchase, but not for any update.
What's going on!?!?!
100% repeatable ... 100% infuriating

I contacted the store.  Somehow in the process of adding multiple icloud accounts to my family I somehow purchased apps under one account that had the same email but different user name.  I edited both account's passwords, made them similar so that if my ipad or iphone tells me I entered the wrong password I just enter the other passwords for the other account.
I wish Apple would have a better, cleaner way to manage accounts.  I didn't know this second account even existed.

Similar Messages

  • App Store won't except password for updates on my ipad 2

    Every time I try to update my apps it tells me my Apple ID or password is incorrect. What can I do to correct this problem?  The id and password work for me to purchase new apps.

    I contacted the store.  Somehow in the process of adding multiple icloud accounts to my family I somehow purchased apps under one account that had the same email but different user name.  I edited both account's passwords, made them similar so that if my ipad or iphone tells me I entered the wrong password I just enter the other passwords for the other account.
    I wish Apple would have a better, cleaner way to manage accounts.  I didn't know this second account even existed.

  • HT4623 the app store won't accept my password to download apps,only updates with iphone 4 ios 6.0

    the app store won't accept my password to download apps only updates with iphone 4 i05 6.0

    Check out iforgot.apple.com and reset your password!

  • HT5787 I have reset my password  but I cloud and App Store won't accept new password

    I have reset my password and my I cloud and App Store won't accept the new password

    Normally it's the Apple ID that's tied to your content not your password (You can change your password every day if you want to). Try again and choose the option I forgot my password and your will get an e-mail how to go about it.

  • App store won't accept my password

    App store wouldn't accept password, refused three times so I had to change it. Same thing happened again. Message says 'unknown problem'. Yet I can sign in to My apple ID and to this help page. What is going on?

    Sign out of your account, restart the iPad and sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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  • App Store wouldn't Accept password..

    Tried to buy Lion but entered my password and got this message.  "Your device or computer could not be verified. Contact support for assistance."  Reset my password and was able to update my AppleID info but App store won't accept new password.

    Sign out of your account, restart the iPad and sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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  • HT1918 Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.

    Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.

    Hello milkisoo,
    Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused. 
    As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment.  However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear.  This is the case for your one charge of $1,051.69.
    It also sounds like an error may have occurred when you initially attempted to place your order,  resulting in one of your gift cards not registering properly and the order not being completed.  Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
    Thank you for posting.
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • HT4623 My App Store won't load up the updates tab until my mobile data is switched off?

    My App Store won't load up the updates tab until my mobile data is switched off?

    My App Store won't load up the updates tab until my mobile data is switched off?

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    App store tells me there is an update, but when I click on updates in the menu bar, the app in question indicates it's installed. There is no update button that can be activated. This same app over & over comes up as wanting an update.
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    The MAS can see versions of its apps on mounted partitions and drives. Do you have a clone or backup with the older version of the app?

  • I lost my itunes (and app store) pass word.  I updated by going to the itunes store.  However, now the app store won't accept the new password.

    I lost my itunes (and app store) password.  I updated by going to the itunes site per the responding emailed instructions.  However, now the app store doesn't accept my new itunes password.  What to do?  Thanks so much!

    Try here >  Frequently Asked Questions About Apple ID
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  • App store won't accept correct password

    Only one of my devices won't download apps. The password is correct. I can even go to safari on the phone and log in to my apple Id there. It doesn't say my password is incorrect. Ive tried using an incorrect pw and it informs me it is wrong.. I have signed in and out. Closed all my apps, reset multiple times. Plugged it into iTunes and checked the account was right. It just keeps bouncing me back to putting in the password.

    I have the same problem. App store dont accept my correct password. I reset the password. Finish all application. I try new session in settings. Not works.
    I update to IOS 8 and dont work too.
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  • On my iPhone, the app store won't accept my credit card code. The thing is that it worked before and now it doesn't work. Now I can't download or update apps. Does anyone know what to do?

    I have a visa card and i used it on my apple ID and now the AppStore won't accept my code so now I can't update or download apps. Please help!!!! :(

    This has happened to me in the past a couple of times.  I can't say i have a definitive answer for you, but i believe it is a problem with the iTunes servers.  I would recommend shutting off all devices connected to the account to be sure you are completely disconnected, then turn one on, connect, and try again.  That worked for me last time i had the problem.  The first time i just gave it a day and it was taken care of. 
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  • Why won't App Store won't accept my vanilla visa gift card for payment

    Why won't App Store accept vanilla Visa card as payment

    I'd call iTunes support and ask them. It's possible that the store is attempting for preauthorization beyond whats on the card (In other words, verifying that the car is worth $50 let's say when the card is only worth $25)
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  • HT204266 App store won't accept my password. My wife has an iPad also and it keeps bringing up her email address. How can I cure this?

    How can I remove my wife's email address and password from my app store account? I am trying to update apps and it won't let me use my info. My wife has an iPad and an account, some way the info got on mymipad.

    You can log out out of the currently logged in account on the iPad by tapping on the id in Settings > Store and you can then log in with your account - but if any of your wife's apps are on your iPad then only her account will be able to download updates to those apps as they will be tied to her account.

  • Mac App Store won't accept my password

    Ok, well I sent tech support an email about this yesterday and never heard back, so I guess I'll give this a go...
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    I did change my password yesterday before this problem arose, I don't know if that has anything to do with it or not, but the new password works in iTunes...

    Forgot to mention - iCloud login in System Preferences works fine with the new password, further confirmatin that the password has definitely been changed.

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