App store won´t authorize my computer

I've downloaded some apps from the iTunes store, but I can't sync any of them because the program tells me that first I have to authorize my computer. When I try to authorize my computer, the program tells me that it has already been authorized.
please someone help...

1. Open Computer from the Start menu.
2. From the Organize menu, choose Folder and Search Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders," make sure that the "Show hidden files and folders" option is selected.
5. Click OK.
6. Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed:
C:\ProgramData\Apple Computer\iTunes
7. Right-click the SC Info folder shown and on the shortcut menu, choose Delete.
8. Restart your computer, launch iTunes, authorize your computer, connect your phone. Sync.

Similar Messages

HT1918 Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.

Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.

Hello milkisoo,
Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

My app store won't let me download none of the older versions of apps for my ipod touch 2g.

My app store won't let me download any of the older versions of an app, but in my sisters case she can and she has an ipod touch 2g just like me. She was able to download kik, twitter, instagram, and some more apps that told me I had to have ios 4.3.1 or higher to download. and theres only one app I want and its kik, can someone help me figure out whats wrong with my app store, it would be a great help.

Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

Installing 10.9.2, "shutdown because of a problem", now Mail won't open and App Store won't work.

While installing OS X 10.9.2, my MacBook Pro suddenly "shut down because of a problem" (which isn't the first time that happened). Checking the Apple menu and "About this Mac" it says I have 10.9.2 installed. I tried to see if I could reinstall the update, figuring something went wrong when the computer shut down, but the App Store won't work, clicking on "Updates" or any other tab doesn't change the screen from the App Store icon in the center. Mail also won't open, which is what I ; I tried to see if I could reinstall the app, but I don't have the CD that the support page said I needed. It seems to be only Mail and FaceTime that won't open so far. How do I fix this?

I took it in to my university's apple care and they wiped and reinstalled the OS.
Next time I will just go in and ask, since it doesn't look like anyone else is getting any real help with this problem!

Updated to 10.8.5 and now app store won't work?

I have just updated my Mac 10 version 10.8.5 and now it is saying that the App Store won't work with this version. Itunes also won't open as this obviously hasn't updated properly either.
Has anyone else had this problem? I don't seem to be able to reinstall the App Store either?

Try the following....
Mountain Lion Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
Select Disk Utility & hit Return.
In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
When done, repair permissions from your desktop DU and restart your computer. Check SU for further updates.
Post back your results.

Mac App Store won't allow re-downloading of deleted apps

I am experiencing very glitchy behaviour with the Mac App Store. The store can't tell when individual apps are deleted, and therefore won't allow re-download. This has been going on for a while - when I click on the Purchases tab all Apps are still listed as Installed and the button is greyed out - I can't click to re-download. At the same time, an app that I previously did download and later removed called Cobook won't delete from the computer - after a few minutes to an hour it will re-appear in my Applications folder.
I have done a clean re-install of Mountain Lion trying to fix this problem, however the same problem exists even after a re-install - Apps that had been deleted prior to the clean install are still greyed out in the Purchases tab, and can't be re-downloaded. The only way that Apps can be re-installed is to use Time Machine backup. I am concerned that this means that updates also aren't working, since the App Store doesn't seem to know what Apps are on my computer and which ones aren't.
Yes I am using the correct Apple ID assocaited with the purchases. My purchase history shows up just fine in the Purchases tab, its just that they are stuck showing that they are currently installed, even the ones that aren't.
Mountain Lion 10.8.2, 21.5" iMac (mid-2011).

The problem is possibly worse than I expected. Since the clean re-install, now any App purchased and downloaded via App Store won't appear in the Purchases tab. So in other words, although the download seems to work correctly, and the app works, the App Store seems to lose all track of it. Which is a problem for paid apps.

App store won't update any apps

I noticed a while ago I had updates for some apps through the app store so set them all to update. Now it is maybe 3/4 weeks later and everything has frozen and I don't know how to fix it - I can't open or use many of my apps due to this. A couple of the apps do say "downloading" but they have been at this same stage for a while now. My app store won't even open anymore and I just get the little refresh symbol no matter how long I leave it for. Can anyone help? I've added some pictures so you can see what's happening.

Test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Sometimes the cause of the problem may be an outage in Apple's network, in which case none of the steps below will have any effect. You just have to wait for the outage to be fixed. That should rarely, if ever, take more than a few hours.
Step 1
Sign in to the App Store by selecting Sign In from the Store menu. If you're already signed in, sign out and then sign in again.
Step 2
Log out or restart the computer.
Step 3
Remove or disable "LittleSnitch" or any similar third-party software that blocks outgoing network connections according to the developer's instructions.
Step 4
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
After testing, restart as usual (not in safe mode.)
Step 5
If possible, connect to a different network and test.
Step 6
There are reports that resetting the PRAM may solve the problem in some cases. I can't confirm.

App Store won't open on OS X Yosemite 10.10.2

I recently updated my mac to OS X Yosemite Version 10.10.2 and during this a power cut happened. When I had finally got power back and turned on my mac it when to installing the new update as if I had just brought the mac brand new and was turning it on for the first place. After this happened and my iMac turned on I went to messages and found that it wouldn't open.
When I try to open the program I receive this:
Check with the developer to make sure that Messages Works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
I have tried to open the app store to see if there is an update but my app store won't open. When it says its loaded I click on the icon and the current program I am on does change colour at the top as if I have changed programs but nothing actually comes up. This has been happening for days please help me! I have already tried to reset warnings and caches from iTunes. And I have tried to reset safari but I can't see to find the reset button for it.
Thank you

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

HT1420 I can't find the "store menu" to authorize a computer

I am trying ot authorize a computer. Apple support states:
Authorizing and deauthorizing a computer allows you to manage which computers can sync or use apps, audiobooks, books, music, movies, or other content you've purchased from the iTunes Store.
You can use or sync your purchases from the iTunes Store on up to five different computers (these can be any mix of Macintosh or Windows-compatible computers). When you sync or play an item you've purchased, your computer is "authorized" for purchase using your Apple ID.
Notes:
In order to enable Home Sharing, Automatic Downloads, or downloading of past purchases, your computer must be authorized for use with your Apple ID.
Songs you encode in AAC format from a source other than the iTunes Store, such as your own audio CDs, and iTunes Plus content (music and music videos) do not need to be authorized.
To authorize a computer using your Apple ID
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
I can't locate this menu. HELP.

Thank you King_Penguin, your answer solved this issue for me
I guess to access that menu bar, a person will always have to us Alt-S, since it's now associated with the Store, and not with the player, in Preferences, as it was before.
Thanks again

For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?

For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?

If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

App Store Won't Open After Mavericks Install :(

Since installing Mavericks my App Store won't open. I click and it bounces one time then....nothing. Any ideas on how to fix this?
I discovered this when I noticed that Image Preview won't open. I thought that there was an update for it so I went to the app store to see and discovered it won't open either!

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account

My mac app store won't load and when click it nothing happens happens

my mac app store won't load and when you click it nothing happens...it was okay for the past months but now i don;t know why it won't open...please help...

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

App Store won't update my apps. Keeps asking me update card info. However when I do it keeps decking card. I have checked card to what I have entered. Starting to annoy me

App Store won't update my apps. Keeps asking me update card info. However when I do it keeps decking card. I have checked card to what I have entered. Starting to annoy me

Hey Duddy1888,
Thanks for the question. Try changing your payment information to “None”. If you are unable to select “None” as a payment option, see the following resource:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Additional Information:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
iTunes Store & Mac App Store: About payment card authorization holds
http://support.apple.com/kb/HT3702
Thanks,
Matt M.

App store won't open after installing OS 10.9.2

I installed OS 10.9.2 and now my app store won't open. When I launch it from the dock, the icon bounces and the light illuminates beneath the icon indicating that it is running however no screen ever pops up. I launched the app store from the applications page and the same thing happened. I tried restarting the computer and holding the shift key upon reboot but this did nothing as well. This is incredibly annoying.

Are you getting the menu bar at the top?
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.

My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help

My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help

I am a librarian at a 1:1 iPad school and we are having this problem with all ~3000 student iPads as well at ~300 teacher iPads. This is extremely frustrating. I have tried suggested fixes found on other discussion boards but none have worked.

App store won´t authorize my computer

Similar Messages

Maybe you are looking for