App Store won't except password for updates on my ipad 2
Every time I try to update my apps it tells me my Apple ID or password is incorrect. What can I do to correct this problem? The id and password work for me to purchase new apps.
I contacted the store. Somehow in the process of adding multiple icloud accounts to my family I somehow purchased apps under one account that had the same email but different user name. I edited both account's passwords, made them similar so that if my ipad or iphone tells me I entered the wrong password I just enter the other passwords for the other account.
I wish Apple would have a better, cleaner way to manage accounts. I didn't know this second account even existed.
Similar Messages
-
App store won't accept password for updates but will for purchases...
Password is 100% correct etc... The app store on my iphone 4s (latest OS as of today) will accept my apple id password for any purchase, but not for any update.
What's going on!?!?!
100% repeatable ... 100% infuriatingI contacted the store. Somehow in the process of adding multiple icloud accounts to my family I somehow purchased apps under one account that had the same email but different user name. I edited both account's passwords, made them similar so that if my ipad or iphone tells me I entered the wrong password I just enter the other passwords for the other account.
I wish Apple would have a better, cleaner way to manage accounts. I didn't know this second account even existed. -
App store will not accept password for updates but will for purchases.
Please advise.
Thanks... I did try that. To add to the mess, I just saw some update on my Macbook Air App Store and it did the same as on my iphone. I would not accept my new password.
I then saw that my iphone had some updates. I requested to update all. It asked for my password and I entered it. It downloaded some of the update but not others and also gave me the message that I put in the wrong password.
Still confused. Thanks for your help. -
What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?
What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Contact the folks that sent you the code or AppleCare for assistance. -
HT4623 My App Store won't load up the updates tab until my mobile data is switched off?
My App Store won't load up the updates tab until my mobile data is switched off?
My App Store won't load up the updates tab until my mobile data is switched off?
-
App store won't except my debit card
Help the app store won't except my debit card :(
It sounds like maybe you have something that didnt go through, thus leaving an outstanding balance higher than what is on your card, and its declining your transaction in itunes.
-
Updated to maverick, app store wants old iCloud password to update iPhoto
I updated my 21.5 inch Mid 2011 iMac to Mavericks so I can use it with Apple TV. My problem now, is that the current version of iPhoto won't work anymore. When I try to update it, it asks for the login information for an iCloud account I haven't used in years and it won't let me change it to the current one. I'm pretty sure I've never used the old login at this computer at all as it's been too long since I stopped using it. The only reason I can think of it popping up is because I might have bought music on it. But I've never used it for apps.
I'm logged into iCloud on my current account on the computer, and also in my apps (iTunes, app store), but it still insists on using the really old one. I've tried to log out and back in again, and I even tried to restart my computer, but it's still not working. What's weird as well is that it's only iPhoto, I've updated Pages, Keynote and Numbers.Contact Support at the App Store via this link:
What version of iPhoto do you have now? This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1 -
App Store is showing a count for updates but not displaying any apps that need to be updated
The App Store icon is displaying a count for apps to blue updated, when I open the app and click on Updates nothing is being displayed. I've tried a hard reboot and have tried to sync and it has still not corrected itself.
It's a long running glitch, as the hundreds of threads on this topic demonstrate.
You can wait it out and wait for Apple to fix the servers or you can go into your purchased tab and manually download each update (you'll find the app icons with little update banners on them.
Alternatively, if you sync with a computer, you can use the iTunes on your computer to download the updates then sync them onto your device. -
ITunes and App Store won't recognize password
Everytime I enter my password into iTunes or App Store on my iPhone it says it can't find my ID or password. I can log into Apples site with my Apple ID and password and it works just fine. I reset my password and it still doesn't work. It worked perfectly last night. I put my phone on charge, went to bed and this morning it wouldn't let me download anything. Anyone have any idea of why I can't download any song or apps on my phone?
Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple! -
HT1918 So App Store won't except my credit card? Why is this, it's Visa
So every time I try to download my Apps, they kept saying my passcode to my Credit Card is wrong. Could you please tell me why this is?
This has happened to me in the past a couple of times. I can't say i have a definitive answer for you, but i believe it is a problem with the iTunes servers. I would recommend shutting off all devices connected to the account to be sure you are completely disconnected, then turn one on, connect, and try again. That worked for me last time i had the problem. The first time i just gave it a day and it was taken care of.
Good luck. -
someone plzz help me i m so confused!!!
Try resetting the phone. Push both the home and lock button at the same time until it goes off. Keep them pushed until the Apple logo come up...
Also, try deleting the app and downloading it again. -
Installing 10.9.2, "shutdown because of a problem", now Mail won't open and App Store won't work.
While installing OS X 10.9.2, my MacBook Pro suddenly "shut down because of a problem" (which isn't the first time that happened). Checking the Apple menu and "About this Mac" it says I have 10.9.2 installed. I tried to see if I could reinstall the update, figuring something went wrong when the computer shut down, but the App Store won't work, clicking on "Updates" or any other tab doesn't change the screen from the App Store icon in the center. Mail also won't open, which is what I ; I tried to see if I could reinstall the app, but I don't have the CD that the support page said I needed. It seems to be only Mail and FaceTime that won't open so far. How do I fix this?
I took it in to my university's apple care and they wiped and reinstalled the OS.
Next time I will just go in and ask, since it doesn't look like anyone else is getting any real help with this problem! -
I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.
iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID. -
HT4623 the app store won't accept my password to download apps,only updates with iphone 4 ios 6.0
the app store won't accept my password to download apps only updates with iphone 4 i05 6.0
Check out iforgot.apple.com and reset your password!
-
When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?
It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy.
Maybe you are looking for
-
I recently borrowed a 1st generation nano from a friend when my 30GB video iPod spazzed out. He's on a PC and I'm on a Mac but he told me to feel free to restore it and update it, whatever, because he doesn't use it much anymore. When I first plugged
-
Hello everyone i have a huge problem with my iphone 5. it turned off today because i went out of battery, so i charged it and tried to restart it but nothing happend. it stucked at the apple logo and nothing happens. so i tried to reatore it with itu
-
Bug : Customizing af:query component
Hi, I am using jdev 11.1.1.6.0 version. I want to know how i can customize the error messages displayed by an af:query component. Example: suppose i am using advanced search on a field called productId. The search criteria used is 'Between' and if i
-
Maybe sales of my niche application has hit the wall (or there is suddenly more competition), but in the last two days my daily sales numbers have suddenly dropped to about a fifth of what they have been since July 11th. And there have been NO intern
-
Hi, I want to apply a policy on a pdf document. I have created a policy through admin ui. When i am invoking the process following exception occurs:-- ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error. at com.adobe.idp.dsc.c