App Store won't load - iPhone 3GS 3.1.3

Hi everyone
Whenever I go into the App Store on my iPhone 3GS, I get the grey front screen and the "Loading" message. Then "Featured" comes up across the top with the 5 icons across the bottom (Featured, Categories, Top 25, Search and Updates), and then I just get kicked back to the phone's home screen before I can do anything else. I've tried doing a hard reboot on the phone, but it makes no difference.
If at all possible I'd like to avoid doing a restore because then all the media from my iPhone will be removed, and I'll have to spend 2 hours working out what music I had on there from my library (I manage my music manually on my iPhone).
However, if a restore is the only option, is there any way that you can "save" the music library on the phone, so it will be reloaded from iTunes without having to go and pick all the music I want on it manually?
Can any miracle workers out there help me on this one?
Nick

I'm afraid a restore is your only option at this point. Regarding your music, well there is no magic solution, since you manually manage. However, you should be aware of the simple fact that there is absolutely no advantage to manually managing music with an iphone. The real advantage to manually managing is if your device supports disk mode. The iphone does not, thus you'd be better served by creating playlists and syncing those to your phone. But, its your choice.

Similar Messages

  • My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    My iPhone will
    not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

    Try resetting your network settings.
    Settings>Genenal>Reset>Reset Network Settings.

  • The App Store won't load on iPhone 4 (v.4.3.3),

    The App Store won't load on iPhone 4 (v.4.3.3), it actually opens and shows as if it's trying to load the applications but no result, it's not the internet problem, because Safari opens normal. Any solutions? Is there a way to update only App Store?
    Many thanks in advance

    Well i actually did restart the phone, and the App Store worked for some time, then suddenly stopped, and recently there seems to be a new problem, it doesn't connect properly to the wi-fi, though the laptop has perfect conncetion, i guess there is something wrong with the connection on the iPhone itself after all.

  • App store app search won't load, iPhone 6, iOS 8.1.1

    app store app search won't load, iPhone 6, iOS 8.1.1. Any solutions?

    Try with wi-fi off, through your carrier's data network and see if you're able to get results. If so, the troubleshooting will need to be with your wi-fi network.

  • Cant send SMS, app store won't load, + more problems.

    I just upgraded to the iphone 3G yesterday and I'm having NOTHING but problems. No texts I send will go through. The app store won't load. Can't get onto youtube.
    I've done a restore from itunes.
    I've walked through the steps on the support page.
    NOTHING. NADA.
    If I put in a sim card from another phone, I'm then able to send a text message so why not with the new sim card.
    I am beyond frustrated with this. An apple store is about 2+ hours away.
    Anything else I can do?

    Have you tried going to ATT and getting a new SIM?

  • App Store won't load from dock

    Hi,
    I am 10.6.8 with all updates current and wish to download Lion.  The Icon for App Store won't load the app store and I've gone to iTunes trying to find the download site, no luck.
    I'm in the U.S. Virgin Islands and was searching to see if I'm red-lined due to location?
    Anyone have comments?
    Thanks

    I, too, have all updates and want to download Lion.
    Same as above with the App Store.
    Tried the iTunes route and still no luck.
    Looked at various forums, removed a few items from Library based on Apple Discussion recommendations.
    Still no luck.
    Working on iMac Intel Core 2 Duo
    Maybe it isn't a good time to upgrade, and I should wait until the next version.  The bug reports should be resolved sometime soon.
    This experience is moving me away from upgrading and it is annoying me because this has been a waste of no small amout of my time.

  • App Store won't load, get white square

    My App Store won't load at all.  When I click on it, a white square pops up but nothing further happens.  This happened a day after I loaded some games on my old ipad which I am giving to my grandson.  Have I done something to cUse this?  How can I fix it?

    Mine too... the problem started last night, I made my friends check with their phones and same problem. We have tried different ways to fix it but nothing. If it continuous for another day or so I think I will go to Softbank or the Apple Store for help.

  • My mac app store won't load and when click it nothing happens happens

    my mac app store won't load and when you click it nothing happens...it was okay for the past months but now i don;t know why it won't open...please help...

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • My app store won't load on yosemite

    My app store won't load. I click the icon and it shows up in the side bar, bounces, and disappears.
    I've tried opening it from another location, like from the applications folder and from system preferences. I've tried restarting and I've tried safe rebooting. I cleared all the caches and history in safari and chrome.
    When I look at the console and try the app it reads as follows:
    "1/16/15 12:47:38.137 AM App Store[1175]: Unable to load nib file: MainMenu, exiting"
    1/16/15 12:47:38.147 AM com.apple.xpc.launchd[1]: (com.apple.appstore.11392[1175]) Service exited with abnormal code: 1"
    I currently run on yosemite. I hope I can get some advice! I can't make any updates

    Is this issue also appearing on new user account:
    Isolating an issue by using another user account - Apple Support
    Mac OS X: How to troubleshoot a software issue - Apple Support
    If you don't have it yet, create your self a backup of your data: Mac Basics: Time Machine backs up your Mac - Apple Support
    Issue with App Store might be related to problem with permissions:
    About Disk Utility's Repair Disk Permissions feature - Apple Support

  • App Store won't load on iPad 2!

    Hello there, I got an iPad 2 with wifi few days back and app store won't load! I have rebooted it several times but it just shows the spinning "loading" circle and nothing happens. Internet connection is not a problem as I am able to use Safari etc with no problems. Brand new, not jailbroken. Please help!!
    Other details:
    16 gig wifi iPad 2
    Just the usual specs - I haven't really done anything with it yet.

    I see that your using an older version of software in your IPad..... I suggest you update first becuase that has happened to me while using other apps. You should update to the 4.3 software that is now available. If that does not help try resetting your wireless connection. Also, clearing your task bar could help.

  • App store won't load On ipad2

    App store won't load properly on either mine or wife's ipad2. The featured window just keeps spinning with no image of apps. Ideas anyone?

    I had this issue as well.  Turns out I have two different apple IDs (I inadvertently added a new one because iCloud requires one with email address format and I picked a different email address than my original one was associated with).  By lchanging which AppleID I used for App Store (in settings), the App Store once again loaded fine.   Apple needs to provide a way for customers to merge AppleID accounts as this can be confusing.

  • HT4623 My App Store won't load up the updates tab until my mobile data is switched off?

    My App Store won't load up the updates tab until my mobile data is switched off?

    My App Store won't load up the updates tab until my mobile data is switched off?

  • My App Store won't load since I upgraded the software, My App Store won't load since I upgraded the software

    App Store won't load it says loading then just goes to a blank screen someone help please?????

    Hello moirafromvirginia water,
    The article linked below details a number of troubleshooting steps that can help restore your Mac's connection to the iTunes and App Stores.
    Can't connect to the iTunes Store
    https://support.apple.com/en-us/HT201400
    Regards,
    Allen

  • App Store won't load when using our wifi

    App Store won't load when using wifi

    So I'm having this problem with my Ipod 5th gen. I tried absolutely everything but the router suggestions. Mainly because this problem isn't just at home, it's everywhere. I can connect to every free wifi or pass-worded wifi (with the correct password) just fine. But I can't access the internet or apps using the internet at all. Full signal like everyone else. Just no results. Took every tip in this forum and nothing has worked. Even tried deleting the apps that weren't working and re-installing just to make sure it wasn't just a crappy connections with the internet. NOTHING! Someone please help? I'm starting to think it might just be the antenna or the fact that it's about 2 years old and kind of abused. It's been working up until I recovered it after 2 1/2 months of being last in the mix of pants that were packed away. Didn't get washed or anything just had the battery die while it was sitting there. Found it yesterday and starting today I can't access Safari, Youtube, the App Store, or anything else that requires an internet connection. What should I do? Should I take it in to the Apple Store and get it checked out? Or is there something I can do by myself?

  • My app store won't load

         My app store won't load at all. All it does is say loading. FOR EVER!!!! Please help. Also some of my Internet things won't work like YouTube, safari(sometimes), etc. Please help. Also my iPod is a 2nd Gen with iOS 4.2.1.

    Try to apply the combo update from http://support.apple.com/kb/DL1361.  It won't erase any of your files but would just reapply the downloaded 10.6.7 version which should fix the Mac App Store issue you're experiencing.

Maybe you are looking for