App store won't recognize my id and password but everything else does....why?!

I have updates in the app store but can't get the items updated when I go to sign in. I enter my information and get "Your device or computer could not be verified. Contact support for assistance." I only have the one laptop so I don't know why it is now not being verified. I can log into anything else and have no problems at all. What can I do to fix this problem?

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Similar Messages

The APP store won't verify my login and password.

The APP store tells me my login and password were not verified (or something) and I must respond to an email. Then it says my email address can't be used and I need another address. But there's not a thing wrong with the address they have. It's where I get and send email, and I don't have another address. Can anything be done, or will the app store have to get along without me?
One of my 4 Macs was updated to Maverick but never got iPhoto. I want it, but the only source is Apple's app store.

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Do i need a separate appleID and password for itunes store, icloud and app store apart from my admin login and password?

after having my mbp upgraded with new m.lion by apple tech service i noticed that applications like iphoto, garageband and imovie are gone
researched online and was told that i had to acess the `purchase` via AppStore where it asks me to log in with Apple ID and password
i used the usual admin login and password and didnt work, also on itunes and icloud the similar case
do i need to register with a separate appleID and password for itunes store, icloud and app store apart from my admin login and password?

Just use the same Apple ID and password that you used to access this forum - that's your Apple ID.
The user name and password on your computer has nothing to do with your Apple ID.
Good luck,
Clinton

Windows XP won't maintain connection - but everything else does

My Windows XP laptop will work fine on my Airport network, but after a while I'll consistently get the dreaded "limited or no connectivity" associated with an invalid IP address. Each time telling Windows to "repair" the connection it will reconnect and work fine for another few minutes.
I traced the problem to the wireless network configuration I'm using, which admittedly is a little unusual:
Airport Extreme b/g <--wireless--> Airport Express <---wired---> Linksys WAP54G
The Airport Express is configured to "wirelessly join" the Extreme's network, and I've wired the Linksys to my Express for a downstream wireless access point. I did this to extend my network without the speed penalty associated with WDS - it seems to work fine with my Macs - only the Windows machine won't stay connected. If I disconnect the Linksys, the Windows computer stays connected.
I examined my Airport Extreme's log and this is what the Linksys is doing (I omitted time server updates for clarity):
Jan 25 22:09:05 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 25 22:42:27 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
Jan 26 00:11:49 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 26 00:32:27 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
Jan 26 02:11:53 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 26 02:32:28 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
Jan 26 04:11:56 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 26 04:32:28 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
Jan 26 06:12:00 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 26 06:32:29 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
Jan 26 08:12:03 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 26 08:32:29 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
Jan 26 08:49:24 Severity:5 Associated with station 00:0f:66:19:17:ae
Jan 26 09:36:33 Severity:5 Disassociated with station 00:0f:66:19:17:ae (leaving service set).
00:0f:66:19:17:ae is the Linksys.
Obviously this was overnight when no computers were in use, but note the time stamps: The Linksys keeps dropping in and out, consistently at periodic but not identical intervals, and obviously gives my Windows computer indigestion. None of my other equipment - Macs, Express, or my wireless printer - becomes "disassociated" unless they're turned off or asleep.
Is Windows just more intolerant of connectivity issues? And why does my Linksys do this anyway?

Well, I reconfigured my network to create a more conventional roaming network, and the Linksys still gives my Windows laptop headaches. I have no idea why it behaves this way and why only the Windows laptop can't cope with it when everything else does. The Extreme and Express cover my house adequately so I really don't need another access point, but if I ever do it will be an Airport.
I'm done with Linksys. They're cheap enough but I've spent so much time with the thing it's ridiculous. I'll never buy another one again.

ITunes and App Store won't recognize password

Everytime I enter my password into iTunes or App Store on my iPhone it says it can't find my ID or password. I can log into Apples site with my Apple ID and password and it works just fine. I reset my password and it still doesn't work. It worked perfectly last night. I put my phone on charge, went to bed and this morning it wouldn't let me download anything. Anyone have any idea of why I can't download any song or apps on my phone?

Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

Unable to upload photos in bridge, won't recognize my new camera nikon 7100. went to help, update, won't accept my id and pw but adobe website does.

I got a new camera, Nikon 7100. Unable to load in camera Raw. Went to the help.....update and it asks for id and pw. Wont recognize m adobe id or pw. When I go to the adobe website it do

Re-install of PS CS6 resulted in the following errors:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 1 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{C41A769E-27ED-44F7-8A11-F2E32F538E05}\_249_92e651345849 4a10e8de711f4c5be8e5" to "C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Proximity\11.00\araphon.env" Error 1392 The file or directory is corrupted and unreadable.(Seq 251)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 251)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
This doesn't really tell me much, anybody else got a clue what this is...?

Have just purchased a Macbook Air, already have iPad and iPhone. Apps not appearing in App Store that are already on phone and iPad. what am i doing wrong?

App help

Not sure I understand the question... if you're trying to download apps to your Mac that you've downloaded to your iOS device, note that the Mac and the iPhone/iPad use two completely separate operating systems, therefore you need to purchase/download separate app versions for each OS.

HT204053 I recently changed my password for my apple I'd and when I try to download a free app from the App Store, it keeps displaying the email and password don't match your records.

I Recently changed my appleID but when downloading an app, it displays an error.

You need to add a valid payment method such as redeeming an iTunes gift card even for free apps unless you initially set up the account without a credit card.

Treo 680 won't sync calendar and contacts but everything else OK

I bought a Treo 680 off of Ebay. It is unlocked. ATT phone but I use T-Mobile. PHone works just fine but I can't use the Palm organizer for calendar or contacts. I have hard reset several times. WHen I do everything works except the contacts and calendar. When I push those buttons or try to open those apps the Treo immediately resets and never opens up the app.
OS of Mac? 10.5.6
Using Palm desktop
Version of Palm Desktop 4.2.1, Hot SYnc 5.4.0
Version of your device? TREO680-1.09-ATT
Is this a software problem? DO I not have the right software in the computer? DOes Treo not work with Mac OS 10.5?
Also how is it possible to sync with Entourage? I use that for email and see that others sync it to their phone to read emails.
Thank you
Post relates to: Zire 72
This question was solved.
View Solution.

I followed your advice on another post. Took out the battery and pressed teh red power button until the black line went all the way through to end and pressed the English language button.
I think I solved teh problem though it is not elegant. I created a new user name and everything little that it was in the new calendar and on the Palm synched perfectly. Then I copied my old user data, replaced it in the new user id folder. Some stuff came through, some did not. WHat I have found is in the contacts, if I just click on the contact and put it in a category it syncs next time with the Palm. WIth the calendar in the conduit settings I told it to go from Mac to Handheld and everything came through.
If you have any other advise I would appreciate it. Especially how to sync with Entourage since I now use that as my email program.
Thanks
Post relates to: Zire 72

HT1386 i updated my ipod touch to 6.1.2 and now my music won't synch, but everything else does. how can i synch my music?

i updated my ipod touch to my laptop, which already is synched to my iphone.
i transferred all the apps and data and it updated successfully to 6.1.2.
but now i can't synch my music library or any playlist that i've checked off.
are music libraries not allowed to be shared off the same itunes?
all the apps were shared.
thx-
eye

You need iTunes 11.1 or later
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Tried to purchase an iTunes gift card via email online from my iTunes account to myself but was unsuccessful. My credit card details are correct and so is everything else. Why can't I complete the transaction?

Can I buy myself an iTunes gift card from my own US iTunes account? Tried to do this online but transaction could not be completed. Response I got was to contact Apple iTunes Support. Please help.

If you haven't already done so then you will need to do as the message says and contact iTunes Support (these are user-to-user forums, we won't know why you are getting the contact message) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption

Iphone doesn't work in my USB ports but everything else does, and iPhone works everywhere else!

My iPhone 3gs stopped working in the USB ports. Camera wizard doesn't even show up. Phone doesn't charge through it either, but if I plug my phone ANYWHERE else (computers and wall outlets) it works fine. When I plug keyboards and mice into my computer, they get recognized right away. My phone was working on my computer just about a week and a half ago, but just completely stopped. Can someone help me figure this out? I've read hundreds of threads from all over but can't seem to find the right answer. I'm going out of my mind here!!!

Did you do a restart, then if still not responiding then you need to do a restore through itunes.

I have tried all the remedies for Firefox when it comes to remembering my user ID and passwords but it still does not remember them. I have the windows 7 starter system in my mini laptop. Is there a number that I can call to discuss with someone at Fire

I have tried everything that the answered questions have said and no results. I just need to talk to someone.
== This happened ==
Every time Firefox opened
== I have tried everything that the answered questions have said and no results. I just need to talk to someone. ded Firefox from the web page

I have been in the tools section and went to options and under the privacy section I have selected to remember the passwords and it does not. I also went into the security section and checked the remember the password section and it does not remember them.My exception are empty in security section also. I have read all of the replys and have yet to solve the problem.

Extremely Slow File Menu Office 2013 (Word, Excel and PowerPoint), but everything else is perfect

I have Office 2013 installed on my Windows 8 (now 8.1) computer. For about three weeks, all programs in the office suite ran perfectly. However, an extremely annoying problem suddenly appeared, which has been plaguing me for the past two weeks: The file
menu is EXTREMELY slow consistently across all programs in the Office 2013 suite. There's a very noticeable delay, about 2 or 3 seconds, between when I click the FILE button, and when the file menu actually appears. Similarly, all options within this menu
are laggy. Typically, the program will enter an unresponsive state for those few seconds and then promptly recover. I haven't lost any data to this issue yet, but it wastes my time.
I don't have much more than the essentials installed on my computer. Drivers for my motherboard, NVidia graphics card, Office, web browser and about 6 other trusted programs.
Any and all help appreciated. Thanks.

"
Marked as answer by Tony
Chen CHN<abbr class="affil" style="margin:0px;padding:0px;border:0px;font-family:inherit;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:top;display:inline-block;color:#000000;">Microsoft
contingent staff, Moderator</abbr>Wednesday,
November 06, 2013 3:29 PM" HUH? This problem is STILL plaguing Office 365 users! Get it fixed!

App store won't update any apps

I noticed a while ago I had updates for some apps through the app store so set them all to update. Now it is maybe 3/4 weeks later and everything has frozen and I don't know how to fix it - I can't open or use many of my apps due to this. A couple of the apps do say "downloading" but they have been at this same stage for a while now. My app store won't even open anymore and I just get the little refresh symbol no matter how long I leave it for. Can anyone help? I've added some pictures so you can see what's happening.

Test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Sometimes the cause of the problem may be an outage in Apple's network, in which case none of the steps below will have any effect. You just have to wait for the outage to be fixed. That should rarely, if ever, take more than a few hours.
Step 1
Sign in to the App Store by selecting Sign In from the Store menu. If you're already signed in, sign out and then sign in again.
Step 2
Log out or restart the computer.
Step 3
Remove or disable "LittleSnitch" or any similar third-party software that blocks outgoing network connections according to the developer's instructions.
Step 4
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
After testing, restart as usual (not in safe mode.)
Step 5
If possible, connect to a different network and test.
Step 6
There are reports that resetting the PRAM may solve the problem in some cases. I can't confirm.

App store won't recognize my id and password but everything else does....why?!

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