App store "your apple ID has been disabled" then "we could not complete your request" (error 18)

Hi,
Whenvever I try to update apps on my new macbook pro 15" retina, a message appears saying my ID has been disabled and then another appears saying we could not complete your request with error message 18. I can however sign in to other things without trouble.
I'd appreciate it if anyone could help!

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help enabling your account.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security

Similar Messages

  • HT2204 Ipad app store says apple id has been disabled

    I just got the ipad mini and my Apple ID  works for fine for itunes, on my Macbook, and for evrything else except when I go to the app store on my ipad. Then it gives the message "Apple ID has been disabled". I have tried resetting it and also signing out, then back in, but nothing works so far. Anyone know how to fix this?

    This is a useful site.   Have a look.   Apple ID is Disabled - Apple Club       

  • TS2446 My apple ID has been disabled because I could not remember my security question answers

    How can I reset my security questions I forgot the answers and can't use my iTunes voucher

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
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    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get the account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5625 my apple id has been disabled and i do not know how do i can download app from app store again

    my apple id has been disabled and i do not know how do i can download app from app store again

    If changing your password does not resolve, then contact itunes support

  • TS1424 My Apple id has been disabled. I am not able to download any applications and also my old apps which I had downloaded I cannot use on any apple device of mine. Can someone help

    My current apple id has been disabled. When I download any apps I keep getting an error
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    I have contacted Genuis Bar and they restored my iphone to the factory setting and all of my old apps which I had on my machine are also gone. They did an icloud backup restore but that also does not allow any apples to be added to my Apple device - Iphone.
    They gave me a spare phone to check if my phone was corrupted and no that is not the case.
    My apple id has been corrupted. How do I contact Itunes to fix the issue.

    Welcome to the Apple Community.
    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT1688 cannot update my apps says my apple id has been disabled

    Cannot update my apps says my apple id has been disabled

    See this article and do everything suggested:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears

  • HT4484 my apple id has been disabled but it was not me how to i start it up again

    my apple id has been disabled i do not know why as it was not me how do i start up again

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • "An iPod has been detected, but it could not be identified properly" error

    We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
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    one 3rd generation (not in use - was lost)
    one 4th generation (not in use - was stolen)
    two 5th generations (currently being used)
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    We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
    We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
    As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
    If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
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    Uninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.

  • HT4061 I cannot download or update my Apps as my Apple ID has been disabled.  I've changed my password and that didn't help.  I've written to Apple, no help. HELP!!

    I have been blocked from using my Apps on my iphone 4S for two weeks.  The error message I get is "Apple I'D Disabled".  I've written three or four times to support for help and still locked out.  How do I enable my account once again?  I changed my password and that did not help . . .
    Thanks for any help that you can give me . . .

    My Apple Id as been disabled for ten days. They told me only the iTunes department can fix it and that department can't be reached via phone.  Every few days I get a "we are working on it" email but no help. Apple customer service is very por.

  • HT1369 My apple ID has been disabled so I can not update my apps.  I went to AT&T store 4 days ago and reset it but I still can't get my apps to upgrade?

    My Apple ID was disabled per my request because someone kept hacking into my icloud account and charging over $1000 worth of games.  I went to AT&T yesterday and had them reset my password and said everything would be fine now.  Well, its not.  Nothing with upgrade.  It still says my Apple ID is disabled.  Is there anyone out there who can help me to reset my code correctly and to be able to upgrade my phone, my ipad and my home computer?  I just had surgery and am not able to leave the house.  Thank you!

    Contact iTunes support.

  • HT1688 my apple id has been disabled and I have not been able to get it back up. I cannot update apps etc. Please advise

    Each time I try to update applications etc. I get a message on my iphone that my Apple ID is disabled. Please help! Thank you.

    Nenita1437 wrote:
    ...I get a message on my iphone that my Apple ID is disabled. ..
    If disabled for Security Reasons... See here  http://support.apple.com/kb/TS2446
    If not for Security reasons...
    To Contact iTunes Customer Service and request assistance
         Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT204266 When i sign in App Stores (or Settings iTunes & AppStores), I get an message: "Could not sign in - unknown error"

    help me!!

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

  • "Your apple ID has been disabled"

    The Itunes store will not let me purchase a song because my "Apple ID has been disabled".. But NOT for security reasons because I already reset my password and did that whole process. What do I do?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Apple ID has been disabled, cannot download, update or purchase apps music - pls help

    Hi I have reset my apple ID password, logged out and logged back in with  my new password on both itunes, and also in settings under itunes, and I still have the alert "Apple ID has been disabled". if anyone could please help me remedy this problem it would be grately appreciated.
    Thanks
    Cassie

    http://www.apple.com/support/contact/

  • TS1702 how to manage this. apple ID has been disabled.

    my apple ID has been disabled and i can not install an application.

    Go to "Manage Your Apple ID" here:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

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