App stuck on install now wont connect to store
I have to latest software update from apple for the iPhone 4. I had an app iTV that was available for update. Attempted to update via the iPhone App Store and I got an error saying the app is not available. But now the app is stuck on install and I can no longer connect to the app store via the phone.
I tried to reset the app store username, rest the phone a bizillion times, tried to sync via itunes, tried to delete app via itunes, tried to delete and install app via itunes, tried the trick of changing the language on the phone,
I am now lost except restoring the phone...which I really don't want to to...any help, suggestions, solutions??????????
http://support.apple.com/kb/HT1808
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Do you have a mac or PC? If a PC try going into the control panel, add/remove programs, find something named Apple device driver, apple mobile device support, something like that (the exact name has changed from version to version)
Uninstall that then restart your comptuer
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Have EXACTLY the same issue thePOPEofDOPE420, tried the setting> general> reset> reset network setting suggestion - but this does nothing. Still the issue persists.
WiFi - internet works great. As soon as it's off, status bars showing a full signal, 3G but the web page/Facebook app/App Store just hangs and won't load.
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Two of my apps stuck on "installing" when i tried to update.
I was promted to update a couple of apps. What can i do to get my programmes to install? They are stuck in "installing". There is plenty of space to download. Tried finding the apps to uninstall, both on my 4s and in iTunes. Cant find them.
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IPod classic randomly restored on its own and now wont connect to itunes..
Hey guys
So last week i sync'd my iPod Classic 80gb and everything worked fine.
I've been away for the week and have used my iPod in a couple of different speakers/car transmitters/playstation etc and they have all worked fine.
Then when I got home today, the ipod says 'connected' but doesnt come up in itunes.
However, it does come up in my computer as 'steff's ipod' and shows that there is space being used on the ipod, even though it comes up as blank when i use it.
After I unplugged this it froze and once i got it back unfrozen, everything appears to be gone.
Now whenever i plug it in nothing comes up in itunes even though it says 'connected' however when i unplug it, an error then comes up in itunes saying it cannot sync with the ipod.
The first time i plugged it in it did come up with an error saying it was corrupt.
I've tried installing windows 7 updates, and uninstalling and reinstalling itunes but now itunes just freezees once the ipod is connected to the computer.
Now something similar happened to me a while ago and ended up killing my ipod, I had to go back to Apple and they offered me a refurbished one.
However that time it didnt restore on it's own, something just went wrong and it couldnt sync, but it started with the 'corrupt ipod' message so im thinking its something with my computer that's causing this (the guy at the Apple store did say that my PC caused the problem but i dont know how!)
Any assistance would be great, I don't really feel like spending another 200 dollars on a third ipod.
Thanks!update- now it will come up in itunes and says it detects an ipod in recovery mode and to restore it.
I do this and it says the ipod will reset and come back up in itunes when it is done, however it never comes back up and either itunes ends up freezing or the ipod does.
then after i reset the computer it goes around in circles and does all of this again -
ITunes 10 installed now no Connection - Apple Mobil Device?
Help!
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message is as Follows - Can´t find Apple Mobile Device??
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even Reinstalled the USB driver.... but nothing!
PLEASE HELP ME SOMEONE!!!
Greetz
AdamWelcome to the discussions,
check this article about reinstalling AMDS: http://support.apple.com/kb/TS1567
and this one about removing and reinstalling all Apple related software: http://support.apple.com/kb/HT1923 -
Deleted purchased app can't install now
I had purchase Growl and deleted it by mistake. Now my version is behind. I have tried to install it again by clicking the Install button but nothing happens at all when I do that. Any other suggestion as to how I might Growl updated.
AllanAllan...
Try deleting the files in bold print...
~/Library/Caches/com.apple.appstore/Cache.db
~/Library/Preferences/com.apple.appstore.plist
~/Library/Cookies/com.apple.appstore.plist (If you see one that says: com.apple.appstore.plist (corrupt) move that to the Trash as well)
/LIbrary/Preferences/System Configuration/Network.interfaces.plist
Now restart your Mac, launch the App Store.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I get notified of apps to be updated often. Some of these updates stall and do not continue. They continued the install even if other apps that are later available update perfectly. I am referring to the iPhone.
There are reports from other users regarding iOS update issues > Apps update not working. Was before but...: Apple Support Communities
Try again later today or tomorrow. -
Changed from XP to Mac OS X and now wont connect when plugged in?
Hey folks, I have recently bought a MBP, updating from a Windows XP SP3 laptop and tried to plug my iPhone 3GS in today for the first time and a message pops up saying that it cannot connect, error occurred (0xE80006B)
I then updated iTunes to the newest version and the same thing happens, except the error code now is (0xE8000001)
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I have also tested an Ipod cassic 80gb in the Mac and it connected perfectly (using the same USB Lead)
Please can anyone shed some light on what may be the cause of this problem?
Thanks so much
JamesBump.
Still having the same issues and running out of ideas now!
JB -
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My iphone 3G is stuck on the boot screen. I tried holding the home button as well as the power button but nothing happens. It will randomly shut off then turn back on by itself but when i try to connect it to my computer nothing happens and it goes back to the boot screen. What should I do??
http://support.apple.com/kb/HT1808
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I just can not load the netflix app. I touch the load app and na da.
It appears that you have apps that need updating that were pruchased from more than one account
- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
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Not been on Itunes for a couple of months- want to go to store and will not connect?
Hi sidibar,
Welcome to Apple Support Communities!
Take a look at the article below, it provides a lot of great tips that should help resolve the iTunes Store connection issues.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Symptoms
You may be completely unable to access the iTunes Store on your computer or iOS device, or one of the following alerts may appear:
"Cannot connect to the iTunes Store. An unknown error has occurred."
"We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
"iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."
This article will guide you through basic troubleshooting for the iTunes Store.
Resolution
Note: If you're experiencing another issue, such as getting a different alert or making a purchase on the iTunes Store, follow these steps.
Make sure your computer is up-to-date and meets the following requirements
Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up to date:
For Mac: Choose Apple () > Software Update to determine if updates are available for your computer.
For Windows: Go to Microsoft's Windows Update webpage.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
Additional Information
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
-Jason
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