App tab won`t load in

Hi.
I have this big problem. When I open the creative cloud any of the tabs work except from "app".  It seems like it`s loading, but even after 15 minutes it`s not working. I can`t download any of the adobe programs! Please help me.

Hello,
Adobe has provided these things:
Creative Cloud Help/Troubleshoot download and install issues
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
and: Creative Cloud Help/App doesn’t open; progress wheel spins continually
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Please have a look there, good luck!
Hans-Günter

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    Hello,
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    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    and: Creative Cloud Help/App doesn’t open; progress wheel spins continually
    http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
    Please have a look there, good luck!
    Hans-Günter

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    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
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