App update issues

I have a known good apple id and passord, but when I go to update app's that I am alerted to update ie:facebook,yahoo
I enter my known good password and I get a message from sign in iTunes Store that my Apple ID or password is incorrect
Please help

Hey cuzy51!
If you need to reset your password, information on doing that can be found right here:
Apple ID: Changing your password
http://support.apple.com/kb/ht5624
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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Has anyone had app update issues with iOS 8.1?

I'm running iOS 8.1 on a iPhone 6+. If I try to update an app from the app store without being logged in, it will hang the process and the update will fail.
Previously, with my iPhone 4 and iOS 7.1.2 the app store would ask me to log in when an app update was attempted without being logged in.
The work around until apple fixes this bug is to ensure you are logged in BEFORE attempting an app update. An honest techie at the local apple store admitted this is a bug (one of many) in iOS 8.1. Has anyone else had this issue with iOS 8.1

Nope, I'm able to update an app in iOS 8.1, even if I'm not first logged into the iTunes & App Store in Settings. It prompts me to update the app, then I sign in with my password.
Do you have Touch ID enabled for App Store or not?

Apps update issue - iTunes Store sign-in/Apple ID

Thanks in advance for your help. My iPhone 5s is set to automatically update my apps. This has been working fine. Today, however there is a problem. Today the App Store app is prompting me to manually update the apps, and the ID it is asking me for the password for is not mine - it's my wife's.
This is very strange, and I asked myself if I've made any changes to either mine or my wife's iphone settings recently. I've only made one change, 2 days ago. The change I made was on my wife's iphone 5s. She was getting a message about not enough storage on her iCloud to complete a backup. When I took a look, I saw that there were 2 devices on the account, her new phone ("this iPhone") and the previous phone we wiped and gave away. So I deleted the old device since it was sucking up all her storage.
At first I didn't see how there could be a connection with my issue, but I've noted one thing which may not be coincidental. In looking at my app update history, I can see that the last day any apps were auto updated was the same day and prior to I made the change to my wife's phone. Must be a connection?
Can someone help with a diagnosis, recommended next steps, etc?

When an app that is updating is asking for an alternate password or Apple id login, that is due to the fact that the login the app is asking for IS THE Login that was used when the app was first purchased/downloaded.
What one must do in this situation is to logout of your device with your current apple id login and then to log back in with the alternate apple id login . Once login in with the requested apple id you then will be able to update the cantankerous app.
Good luck!

IPad Web App updating issue

My iPad is showing 2 web app updates in the queue. However, when I click on 'Updates' in the App Store, no updates are showing. Any ideas how I can both get the updates to show and then to download the updates?

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

Apps update issue

Hi, i have some apps update to do but now, when I want to see the list, nothing appears on App Store update list, I have a blank page. What is the problem?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

App Updating Issue

Is anyone else experiencing an issue where the apps won't update? When I go to update my apps, the process bar will briefly appear, then disappear, and the app will cease updating. If anyone has fixed this issue, please let me know, as I have tried rebooting and closing out of it then reopening.

I realised that this happens to all my devices, iPad, iPad 2 and iPhone 4S. Can download new apps but can't update nor re-download nor update apps that has been downloaded before by the same account.

Ipod Touch Gen 2 App Update Issue :(

Hi,
I have an iPod Touch gen 2, recently it has stopped updating my apps. When I click on "update," it will ask me for my password, the it'll say "waiting" with the little bar, then the icon will return to normal, but no update has taken place and the App Store icon will show the original number of updates. I have turned the wifi on and off and rebooted many times.
If I do a restore from iTunes, do I lose all game progresses?
Help please.

Can you update the apps pn your computer?
Your game progresses are part of the backup data. In order to save them before you restore, back up manually by right clicking on your device in the device list and choosing "backup". A backup without a sync process will be performed. See what else is part of the backup here: iPhone and iPod touch: About backups
Saving data and restoreing "as new ipod" is also described here: How to back up your data and set up as a new device
Message was edited by: Ingo2711

App update issue

Hi, I just updated to the new app box pro app on my Iphone 5. Problem: I did not back up my phone prior on my computer. Problem 2: The new app is terrible and does not have some of my data. Question 1: How can I go back to previous version of this app on this phone? Help please. I was always good about reading the reviews before hand but this time I hit download and all the reviews I read after were terrible. I know now they were right. Not much support from the app developers either. I fear I have lost valuable data plus the interface is terrible. The app is App Box Pro.
Thanks for any help. It will be greatly appreciated

For 3rd parties apps, only the developer of the apps can help.
Unless you have a backup, there is nothing we can do.

2 iTunes Accts. App Updating issues

I have 2 different iTunes Accounts associated with my iPod Touch, both with apps installed. Whenever I try to update any of my apps (even if they were not purchased with the first account) the password prompt for the first account pops up, with the prompt for the second one never showing. I end up having to delete my apps, and reinstalling them where the password prompt does show up. When I do that all my data disappears and it gets really annoying.
By the way, updating with iTunes isn't a solution. Since I run Linux which Apple COMPLETELY IGNORES, there is no iTunes for me.

anyone?

IPad 4 App Updates Issue

My IPad 4 home screen is showing that I have 5 updates in the App Store, but when I tap the App Store icon and the page finishes loading it shows that there are 0 updates to download. When I exit the App Store it still shows that I have 5 updates. Anyone have any ideas on what may cause this and how I can fix it? I performed a factory reset on the device, but this did not fix it. Any and all help is appreciated!

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

IPod app updating issue

I have been having a problem with updating my apps for the past week or so now. What happens is that when I try to update an app it will say " sorry the app could not be updated at this time." Also it won't let me use the current version I have and nearly all of my apps are like this making my ipod almost useless. Safari and any other utilities are about the only things I can use besides a few games. If you have any idea what's wrong please help, I have already consulted apple support but their methods of fixing the problem have been unsuccessful.

Try downloading/updating on your computer and syncing

Iphoto app update issue

I had my hard drive replced under Apple's warranty. I used time machine to restore my software. Smooth as silk until I was notified by the App Store that I had 2 updates available. The first was a Mountain Lion update. I installed it without a hitch. The second was an iPhoto update version 9.4.2 dated November 1, 2012.
When I hit install, I get this message:
'You have updates available for other accounts"
"To update this application, sign in to the account you used to purchase it"
IPhoto came with my original OS and has only been updated using one account.
Any ideas? Should I pull an older version off of time machine and try an update after that?

Seems that when Apple reloaded the OS, it loaded iPhoto 11. I did not originally have that version on my mac. I just went ahead and upgraded it for $15. No biggie.

App updates wont show up on phone

For some reason ever since i swapped my original 3g out for a replacement i have been having app update issues.
Prior to 2.1 i would go to update an app from my phone only to get an error saying i had to do it from my computer, now apps show up as needing updates in itunes, so before downloading i check my phone and the app store it is claiming everything is up to date. This isnt a huge hassle for me but itsnot working as it should and that bothers me, is anyone else experiencing this?

Here's the troubleshooter:
iOS: Device not recognized in iTunes for Windows

Apps updates are not downloading in iOS7

I downloaded iOS7 on my iPhone 5 (Verizon) 32GB. I still have 14GB of free storage space.
Few days ago I clicked in the app store and noticed 17 updates.
I clicked on "Update all" and nothing was happening. I then clicked on each "update" button next to the apps and nothing happened.
I have the blue circle that is rotating. It stops after a little while without updating the apps.
The crazy thing I can install without problem new apps. The problems is related to existing one.
I tried to find individual updates under purchased apps (remember the apps updates issues couple of month ago). Same issue.
I click on resetting the networks, same issue.
I tried to uninstall the app then reinstall it, same issue.

Hello cdcor,
It sounds like you are unable to update or download apps. They appear to get stuck or otherwise become unresponsive. I have a few recommendations to try here. First, close all the open apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone and re test the issue:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling

New software update still not downloading. Apps updates have all downloaded since iTunes issue resolved. Is the software issue also related to this, or is there another problem? This is on my iPhone 6, not my Mac.

Trying to download the iOS 8.2 software update on my iPhone 6, but it won't update. All app updates have resolved since the iTunes issue was resolved. Is the software update issue related to this as well, or is it another problem entirely?
I've synced it to iTunes, turned it off/on, etc., but still not downloading.
Any help is appreciated.
Thanks.

Hi DebC64,
So is the iOS 8.2 update not downloading to your iPhone, computer or both?
You have synced it to iTunes, that is an option to update if it's not updating wirelessly. Please see if other steps help.
Resolve iOS update and restore errors in iTunes - Apple Support
Regards,
Nubz

App update issues

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