App Update not working-says "Cannot connect to iTunes Store"

Hi, 3G S iPhone here, 3.1.2, with iMac on Snow Leopard.
I have the exact same issue Forrestranger has on my iPhone: I have free Apps which will Not update, and despite entering the correct iTunes Password (I'll prove this shortly), I am told I "Cannot connect to the iTunes Store".
I've read Forrester's thread, and I'm fairly certain this is not an ISP issue or wrong password issue. Here's Why:
- I HAVE recently had Apps (I can't remember whether they were free,...sorry) that DID UPDATE successfully EVEN AFTER I entered the password and was told that I 'Cannot connect to the iTunes Store'.
Yes you read that correctly. I got the same message that seemed to halt things but then the App Update installed anyways.
I have written one of the App Developers too to see if they can help. I appreciate any ideas or tips here of course.
Many Thanks, Frank B.

Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again
If that doesnt work - go to Settings>General>Date and Time - set the date ahead by a few months. Try to update again. If you get an error message of any kind - go back and change the date and time to automatic again. Then try again.
If that doesn't work, restart your router and reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Similar Messages

  • When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!

    When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!

    a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing  the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
    Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
    You might want to see if it fixes your problem.

  • Trying to update apps my ipod touch says cannot connect to itunes store I have internet connection

    trying to update apps my ipod touch says cannot connect to itunes store

    What is "it" in but it is not connecting with the ipod ?

  • TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

    I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.  

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • I try to make an in-app purchase but it says cannot connect to itunes stor

    I Am trying to make a purchase through a game app but when i give my appleID password it says that i cannot connect to itunes store.

    Hello X_mallis,
    Thanks for the question. After reviewing your post, it sounds like you are not able to connect to the iTunes store. I would recommend that you read this article, it may be able to help the issue.
    Can't connect to the iTunes Store - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • TS1702 when attempting to update apps update all I get "cannot connect to iTunes Store" but I have no problem connecting directly to iTunes store and I am not asked to enter password.  any suggestions?  Thanks....

    Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
    Thoughts?
    Thanks....
    Mike

    See these previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Cleartune has updates available, but I keep getting a message saying "cannot connect to Itunes store"  all other updates work just fine?  The one app I paid for is the one that for some reason will not work.  How can I upgrade without buying it again?

    I loaded cleartune a while back, there are upgrades/updates available, which I'm trying to load.  When I choose update, it asks for my password, which I provide and I get a message saying "cannot connect to Itunes store"  I have many other apps I've loaded and upgraded just fine.  However this one, the one I actually wanted bad enough to pay for, is wanting me to delete it and buy another copy.  How can I update Cleartune without buying it again? 

    Hi all,
    This is a very interesting situation. I did try to update one of my apps within itunes as was suggested. That worked !!
    But then I noticed that I had 2 different logins that I must have created over the years. I almost forgot. I have a apple ID and an AOL ID. It seems that I purchased (actually they are all free) some apps with one ID and other apps with the other ID. I must have done this by accident.
    So when I log out of one of the IDs on my Touch and then log in with the other ID, I can update the apps.
    It seems that something changed on Apple's servers. It seems that until recently I was able to update free apps regardless of what ID I originally bought them with. Now it seems that's not the case. Apple must check this now.
    Now that I know what the issue is, I'll make sure I use one ID all the time.
    Thanks,
    Steve

  • I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

    I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • My ipad2 says "cannot connect to iTunes store" when updating apps

    My iPad2 says "cannot connect to iTunes store" when updating apps.  Connects properly when buying apps or music - only problem is when updating.   I have tried all the suggestions that I have found:  soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
    Any ideas?  Thanks much.

    Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
    App Sore is OK, and Safari also where connection is ok.
    My computer, Windows 7/64 connects via iTunes utility ok.
    I upgraded to IOS5 the same day as I got the iPad2, and I am not sure if it worked before.
    Any solutions to this problem ?
    It looks like that many other users have similar problem.

  • HT5625 i want to update an app but when i put in my password a box pops up and it says "cannot connect to itunes store.  what am i doing wrong?

    when i try to update an app a box pops up and says "cannot connect to itunes store"   what am i doing wrong?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • App store updates I get an error that says "cannot connect to iTunes Store"

    On my iphone under the App store updates, I get an error that says "cannot connect to iTunes Store"

    Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
    it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly?  Weird. 
    It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account.  I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments.  I don't want to do that. 
    I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ...

  • After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.

    After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
    How do I fix this on my iPhone 4S?

    Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.

  • My phone keep asking me to sign in to itunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    my phone keep asking me to sign in to iTunes store and will not allow me to download apps. it sends a message saying "Cannot connect to itunes store" what do i do?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

    My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
    Has anyone else had this problem? If so how can I fix this?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

    My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

    Can't connect to the iTunes Store

Maybe you are looking for

  • Bose Sound Docks are no longer compatible with Apple iPhones or iPods?

    When plugging my iPhone 4S or 5, or my iPod 3rd Gen or 7th Gen into my Bose Sound Dock, I recieve a message that reads, "This iPhone/iPod is not compatible with this accessory" and will not play stored music. Background Info:       - The Bose Sound D

  • How does one remove a shape?

    I have put down a number of retangular SHAPEs in copper. Some went down correctly, some didn't. I seem to be unable to delete, or even edit, the undesirable shapes. The basic problem may be an inability to actually select the shape.  The procedures g

  • I have to answer security questions but I can't see how to send they to my other email help?!

    Where it's suppost to say send to email isn't there and this is extremely frustrating and I don't have the time to make a phone call I just want to download music!!!!!

  • My imac spontneously shut down

    Hello, Just last night my imac (2007, 2.8ghz extreme, 10.8.3) just shut down (All that was open was 360Connect – I was watching a movie on my xbox). I tried to boot the machine back up this morning, but it only got as far as the grey screen with the

  • New apple keyboard 2007 likes to fast-forward by itself

    I recently set up my PowerBook as a desktop computer with external monitor, keyboard and mouse, while always leaving the PowerBook shut. My keyboard is the new thin apple keyboard and it seems to work fine after installing the update except that some