App update with old icon (DPS App Builder)

Hi! we have a problem! we make an app with DPS APP Builder and we send it to Apple to approvation
When it was accepted we make some change in the icons and splash and we had reloaded teh app
But now we have some problems with the new and the old icon.
So in the ipad 1024x768 i see the old icon in App store, when i click the preview i see the new icon but when i download it, the icon and splash is right!
In the ipad 2048x1536 i see the new icon in App store but when i download it the icon and the splashes are wrong...
In the iphone i see the old icon in App store, when i click the preview i see the new icon, but when i download it i see the old one...
This is the first time we download the app on all devices (except for 2048x1536) so it can't be an issue tied to traces of previous versions on iCloud...
The app name is: EASYKART&KGP
Someone can help us pleaseeeeeee??

Yes we build also for Android device. I send you the
picture of DPS Menu where you can read the ID App for andriod and Apple.
Just a question, do you think we have to create two different Adobe account for android and apple.
For example
Apple: [email protected]
android: [email protected]
Because at the moment we have the same account for both (as you can see from this second screeshot)
thank you very much!!

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