App-V 5.0 Sequencing Office 2010 - Cannot verify the License for this Application KMS
Hey Guys,
i already found some Topics about my Problem, but None of the Solutions i have found, help in my case. I hope someone can help...
I Sequenced Office 2010 Professional Plus x86 on an App-V 5.0 Sequencer Client (x64) and streamed it to Windows 7 x64 and Windows Server 2012. While i was sequencing, i followed the Articles at
http://blogs.technet.com/b/office_resource_kit/archive/2011/06/15/sequencing-office-2010-for-app-v-part-1-considerations.aspx and also used the Parameter:
msiexec/i OffVirt.msi ADDLOCAL=Click2runMapi,Click2runOWSSupp,Click2runWDS,OSpp,OSpp_Core PROPLUS=1
In the sequencing Process anything ist working fine, i can start Word, Excel... and Office is activated. When i publish the Application and stream to the Client or RDS, i get the Error message in the Screenshot.
I also tried to create a new Package and type in the KMS Client Key directly to Office, didnt work. In a third Sequencing Process (also new Sequence) i tried with an another Script what i have found: msiexec /i OffVirt.msi PROPLUS=1 KMSSERVICENAME=”SERVERNAME”
KMSSERVICEPORT=1688
Please help!!
Best regards
I am having this same exact issue; however, I have done everything in the App-V 5.0 Sequencing document, and I have enabled Set-AppVClientConfiguration -EnablePackageScripts 1.
The sequencer is on a Win 7 32-bit machine, so I used the following:
msiexec
/i OffVirt.msi ADDLOCAL=OSpp,OSpp_Core PROPLUS=1
KMS is registered in DNS, so I shouldn't have to specify KMS.
As soon as I start Office on a machine, setup screen comes up briefly, and then I see the:
"Microsoft Office cannot verify the license for this application. A repair attempt failed or was canceled by the user. The application will now shut down."
I would use the package accelerator; however, it's a new Pro Plus 2010 build, and it says 12 files are missing from the install (files like the actual OffVirt.msi and manifest files).
This is getting a little frustrating, as I've already tried the package 4 different times. I also tried this version:
msiexec/i OffVirt.msi ADDLOCAL=Click2runMapi,Click2runOWSSupp,Click2runWDS,OSpp,OSpp_Core PROPLUS=1
I am also using the latest SP2 client, Sequencer, and then the AppV 5.0 SP1 server is using the latest hotfix 4 which was released in April 2014.
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MS Office Professional Plus 2010 cannot verify the license (in use for more than a year)
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I tried using the Control Panel to repair Office, and I have tried to re-install Office. I still get the same message. Note, during repair or installation, my Product ID key is accepted.It is working. If you have 64bit machine please type cd C:\Program Files (x86)\Microsoft Office\Office14 --> cscript
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microsoft office can't find your license for this application. A repair attempt was unsuccessful or was cancelled. microsoft office will exit
Please do help me for the same. I have a valid license even updated the same today itself.
ThanksSame issue, different question!
my problem is that all my office apps hangs, then freeze and not responding (not even in /safe) and as the normal step of troubleshooting, I restarted my computer to safe mode in order to see if it happens because any third party process or service in the
background.
I get the same error! "Microsoft office can't find your license for this application"
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thanks
Tamir Levy -
We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info.We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info. -
I am unable to open any of the office application while doing that getting below error.
"Microsoft office can't find your license for this application. A regular attempt was unsuccessful or cancelled".
Tried few steps from TechNet however nothing helped.
Please help me to resolve this issue.
Regards,
MahadevYou can try that: https://social.technet.microsoft.com/Forums/windowsserver/en-US/6119d4c0-c3c0-40bf-9c3e-46b46915e738/service-not-start-access-denied-software-protection-event-logs?forum=winservergen
It speaks about a similar problem.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
My Website Link
My Linkedin Profile
My MVP Profile -
'Microsoft Office can't find your license for this application' error
Hi,
I'm sporadically seeing the following error message:
The service 'Software Protection' has a Startup type of 'Automatic (Delayed Start)' and I've already attempted starting it and monitoring. The service goes from running to stopped in a short space of time and doesn't remain started. I'm unable to change
the Startup type even using 'Run as administrator' on services.msc.
Potentially the Software Protection service is a red herring.
System:
Windows 8.1 Pro
Office Pro Plus 2013 licensed using MAK
This also occurs on another laptop which has 8.1 and Office 2013 so no point repairing Office / reinstalling etc.
Any help is appreciated.2015-01-14 15:45:00:328
336 2578
EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD
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EP FATAL: Failed to obtain 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL, error = 0x80072EFD
2015-01-14 15:45:02:983
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PT WARNING: PTError: 0x80072efd
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Report FATAL: OpenReportingWebServiceConnection, GetReportingServerUrl failed with error, hr = 0x80072EFD.
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Report WARNING: HandleEvents, OpenReportingWebServiceConnection, with NULL CallerIdentity failed with error, hr = 0x80072EFD.
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Report WARNING: Reporter failed to upload events with hr = 80072efd.
2015-01-14 15:45:11:834
7324 2880
Misc =========== Logging initialized (build: 7.9.9600.17489, tz: -0000) ===========
2015-01-14 15:45:11:834
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Misc = Process: C:\Windows\system32\wusa.exe
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Misc = Module: C:\Windows\System32\wuapi.dll
2015-01-14 15:45:11:779
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COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService -----------
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COMAPI - ServiceName = Windows Update Standalone Installer
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COMAPI - ScanFileLocation = C:\b4ab423dab62fe944f3ad31a56\wsusscan.cab
2015-01-14 15:45:12:008
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Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\067a6d17-aa79-49e3-b4d8-beb3cfed13bd\Source.cab with dwProvFlags 0x00000080:
2015-01-14 15:45:12:086
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Misc Microsoft signed: Yes
2015-01-14 15:45:14:389
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DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2015-01-14 15:45:14:389
336 2b08
IdleTmr Incremented idle timer priority operation counter to 1
2015-01-14 15:45:14:405
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COMAPI - Added scan package service, ServiceID = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD} Third party service
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COMAPI -------------
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COMAPI -- START -- COMAPI: Init Search [ClientId = wusa]
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COMAPI ---------
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COMAPI -------------
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COMAPI -- START -- COMAPI: Search [ClientId = wusa]
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COMAPI ---------
2015-01-14 15:45:14:499
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IdleTmr WU operation (CSearchCall::Init ID 14) started; operation # 151; does use network; is not at background priority
2015-01-14 15:45:14:499
336 2b08
IdleTmr Incremented idle timer priority operation counter to 2
2015-01-14 15:45:14:499
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Agent *** START *** Queueing Finding updates [CallerId = wusa Id = 14]
2015-01-14 15:45:14:499
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COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
2015-01-14 15:45:14:514
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Agent *** END *** Queueing Finding updates [CallerId = wusa Id = 14]
2015-01-14 15:45:14:514
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Agent *************
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Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 14]
2015-01-14 15:45:14:514
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Agent *********
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Agent * Online = Yes; Ignore download priority = No
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Agent * Criteria = "DeploymentAction='Installation'"
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Agent * ServiceID = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD} Third party service
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Agent * Search Scope = {Machine}
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Agent * Caller SID for Applicability: S-1-5-18
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Agent * RegisterService is set
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SLS Retrieving SLS response from server...
2015-01-14 15:45:15:033
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SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489
2015-01-14 15:45:15:170
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PT +++++++++++ PT: Synchronizing server updates +++++++++++
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PT + Offline serviceId = {067A6D17-AA79-49E3-B4D8-BEB3CFED13BD}
2015-01-14 15:45:15:171
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PT WARNING: Cached cookie has expired or new PID is available
2015-01-14 15:45:15:207
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Agent Reading cached app categories using lifetime 604800 seconds
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Agent Read 0 cached app categories
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Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:16:039
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Misc WARNING: Send failed with hr = 80072efd.
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Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
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Misc WARNING: Send request failed, hr:0x80072efd
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Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489>.
error 0x80072efd
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Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2015-01-14 15:45:16:039
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Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2015-01-14 15:45:16:039
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Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2015-01-14 15:45:16:039
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SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd.
2015-01-14 15:45:16:039
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SLS FATAL: GetResponse failed with hresult 0x80072efd...
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EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFD
2015-01-14 15:45:16:039
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EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFD
2015-01-14 15:45:16:039
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EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL, error = 0x80072EFD
2015-01-14 15:45:16:039
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PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:16:039
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PT WARNING: Initialization failed for Protocol Talker Context: 0x80072efd
2015-01-14 15:45:16:039
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PT WARNING: PTError: 0x80072efd
2015-01-14 15:45:16:040
336 2578
SLS Retrieving SLS response from server...
2015-01-14 15:45:16:040
336 2578
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489
2015-01-14 15:45:16:321
336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:16:321
336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:16:321
336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:16:786
336 2ef8
Agent Reading cached app categories using lifetime 604800 seconds
2015-01-14 15:45:16:786
336 2ef8
Agent Read 0 cached app categories
2015-01-14 15:45:16:786
336 2ef8
Agent SyncUpdates adding 0 visited app categories
2015-01-14 15:45:17:065
336 2578
Misc WARNING: Send failed with hr = 80072efd.
2015-01-14 15:45:17:065
336 2578
Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2015-01-14 15:45:17:065
336 2578
Misc WARNING: Send request failed, hr:0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=562&L=en-US&P=&PT=0x30&WUA=7.9.9600.17489>.
error 0x80072efd
2015-01-14 15:45:17:065
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Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2015-01-14 15:45:17:065
336 2578
Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2015-01-14 15:45:17:065
336 2578
SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efd. -
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Dear All Good day
i have Lync server 2010 and runing Good
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I need advice on buying a new computer and monitor.
Without going into huge detail, I am ready to buy a new desktop for my photography hobby. I am still running CS3 (hoping that will work with Windows 7?), Corel Paint Shop Pro X (yeah, I know I have really old software, but I don't feel the need to u
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Calibration Grid in Talent Management !!!
Dear All, I am working on EHP4 system and via SPRO, I have check the calibration grid configuration as I am working on CSP module.. However, I want to know about the functionality of calibration grid and how to use it. Please give your input here Wit
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Boundary Testing of a Login page ..
I couldn't find a relevant place to start this thread, could a mod please move it to the correct part, thank you. Hi, my problem is that i am not sure whether i can boundary test my login page. It consists of a username inputs and password input. i