App Volumes C Drive refresh issue

Hi,
We are having an issue with VDI desktops using App Volumes. Basically once we deploy a desktop with the App Volumes Agent we cannot permanently modify or create any files on the C Drive.
If we create a folder on the C Drive or install local software it will all work OK until the desktop is rebooted. After the reboot though all files/software are gone. It is almost like the desktop reverts to its original state after deployment.
This only happens to desktops with the App Volumes Agent installed. We have tested with desktops without the Agent and they are not experiencing the same issue. I have compared the Pool settings and they are identical.
Is this a know issue with App Volumes and is there any way to prevent this?
Thank you.

I agree with Ray that you should probably be deploying certs in a different way in order to use the App Volumes product as intended (floating linked clone pools).  I would use GPOs to deploy certificates myself.
Deploy Certificates by Using Group Policy - TechNet

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    Event ID:      5634
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    Level:         Error
    Keywords:      Classic
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    Computer:      mdnfile.Auxiant.local
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    End time: 8/12/2014 4:51:29 AM
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    Source:        BackupAssist
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    Event ID:      5634
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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    End time: 8/12/2014 4:52:12 AM
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            STATE              : 3  STOP_PENDING
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            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
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            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
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            SERVICE_EXIT_CODE  : 0  (0x0)
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            STATE              : 3  STOP_PENDING
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            SERVICE_EXIT_CODE  : 0  (0x0)
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    Event ID:      8225
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    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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    Event ID:      11
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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    Log Name:      Application
    Source:        Microsoft-Windows-Backup
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    Event ID:      753
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
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    Log Name:      System
    Source:        Microsoft-Windows-DistributedCOM
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    Event ID:      10010
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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    Log Name:      Application
    Source:        VSS
    Date:          8/12/2014 9:42:33 AM
    Event ID:      8193
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      mdnfile.Auxiant.local
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       Instantiating VSS server
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    Then, finally stopping again...
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          8/12/2014 9:51:13 AM
    Event ID:      754
    Task Category: None
    Level:         Information
    Keywords:     
    User:          SYSTEM
    Computer:      mdnfile.Auxiant.local
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    The Block Level Backup Engine service has stopped.
    11.
    And still repeating 11 & 8193 at this point...as we write up this post.
    12.
    This was suggested by the Backup Assist - software vendor....
    A.)
    ...for 0x81080101:
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      Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
      Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
    DISKPART> detail disk
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    Type   : RAID
    Status : Online
    Path   : 1
    Target : 0
    LUN ID : 0
    Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : Yes
    Pagefile Disk  : Yes
    Hibernation File Disk  : No
    Crashdump Disk  : Yes
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 1         RECOVERY     NTFS   Partition   3072 MB  Healthy    System
      Volume 2     C   OS           NTFS   Partition    275 GB  Healthy    Boot
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    Backup disk...
    ST320006 41AS USB Device
    Disk ID: 801AF48C
    Type   : USB
    Status : Online
    Path   : 0
    Target : 0
    LUN ID : 0
    Location Path : UNAVAILABLE
    Current Read-only State : No
    Read-only  : No
    Boot Disk  : No
    Pagefile Disk  : No
    Hibernation File Disk  : No
    Crashdump Disk  : No
    Clustered Disk  : No
      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
      Volume 4     F   BACKUPS      NTFS   Partition   1863 GB  Healthy
    C.)
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    D.)
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    C:\>wbadmin get disks
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    (C) Copyright 2004 Microsoft Corp.
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    A Volume Shadow Copy Service component encountered an unexpected error.
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    The type of the file system is NTFS.
    The volume is in use by another process. Chkdsk
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    Volume label is OS.
    WARNING!  F parameter not specified.
    Running CHKDSK in read-only mode.
    CHKDSK is verifying files (stage 1 of 3)...
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    File verification completed.
      654 large file records processed.
      0 bad file records processed.
      0 EA records processed.
      76 reparse records processed.
    CHKDSK is verifying indexes (stage 2 of 3)...
      156676 index entries processed.
    Index verification completed.
      0 unindexed files scanned.
      0 unindexed files recovered.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
      116224 file SDs/SIDs processed.
    Security descriptor verification completed.
      20227 data files processed.
    CHKDSK is verifying Usn Journal...
      35628352 USN bytes processed.
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.
     289233919 KB total disk space.
     100241492 KB in 85477 files.
         57380 KB in 20228 indexes.
             0 KB in bad sectors.
        226627 KB in use by the system.
         65536 KB occupied by the log file.
     188708420 KB available on disk.
          4096 bytes in each allocation unit.
      72308479 total allocation units on disk.
      47177105 allocation units available on disk.
    15.
    There are no backup error logs here - only .etl files...
    C:\Windows\Logs\WindowsServerBackup\
    Wbadmin.1.etl = 9:42AM on 8/12
    Wbadmin.2.etl = 4:51AM on 8/12
    Per windows Win troubleshooting:
    http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx
    http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx
    --> Related to Windows backup and not VSS?
    2155348001 - 0x80780021 - Windows Backup timed-out before the shared protection point was created.
    Should we run the "FIXVSS08.BAT" script - restarts services and re-registers DLL's - does this ever help?
    Will this server need a reboot since VSS is in a state and we can't even test backups?
    Is there a tool we can use to debug VSS or troubleshoot or OS backups further?
    MSReport/Diag, VSS debugging, or another way of helping fix our OS(SystemState/C: drive) backup issues?
    Any help is greatly appreciated - thx.
    -SP
    Scot Pichelman

    Hi Scot,
    Sometimes a third party backup application will change the default VSS provider adding VSS writers which causes Windows Server Backup using an incorrect component in doing backup, that's why I suggest to delete it for a test. Anyway you can reinstall it
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    And as you said a high-load CPU could also be the cause of the issue so you may need to first rule hardware effective out.
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    2. If not, try to change RPC service to run as SYSTEM account. To do this please modify the following key:
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    If DCOM still not work, please compare the content of the following key with a working server:
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    If you have any feedback on our support, please send to [email protected]

  • 5.1.0 sp11 Connection pool refresh issue, revisited....again...!!!

    "Hello,
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    -----Original Message-----
    From: Joe [mailto:[email protected]]
    Sent: 20 February 2002 22:09
    To: [email protected]
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