App wiped saved data and In-app purchase.

Good Morning
I downloaded the game 'Spice Bandits' from the app store around three weeks ago. Enjoyed the game thoroughly so even made an in-app purchase of £6.99 to boost myself along. However, on Friday after opening the app it promptly froze, screen went White and the app closed.
On re-opening the app, it had reverted back to the beginning and was trying to put me through the tutorial and was back at level one. I'd lost my £6.99 in-app purchase and all the progress in the game. the strange thing is on looking at the Game Centre, the progress was all still in there until I restarted the iPad.
I've contacted the developer but not yet heard anything back regarding the restoration of data or a refund!
I am using an iPad 2 on iOS 4.1 - it's not been updated as it's not used that often and I've never had any problems.
Does anyone have any suggestions on the route I should take with this? Is there a way to get support from apple? The iPad is less than a year old.
All help greatly appreciated
Regards
Jack

Hi Bruton,
When updating an app, the file saved using SavedData will remain intact if you update the app. However, if you uninstall the app, the SaveData will be removed.
Olivier

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App wiped saved data and In-app purchase.

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