App world app download

hi tried to download a1 christmas snow theme for my blackberry curve for the amount of R6 as stated. immediately after entering credit card details, an sms came through from my credit card of an amount of R8.72 that was deducted. then app world threw out an error message id: 3300. i need help to get this app now that i have already paid for - as well as paying R2.72 more than it was advertised for!!!!

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB20712 "Error ID: 3300" displays when trying to purchase an application in BlackBerry App World
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Otherwise, I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

App World Wont Download!

I have managed to delete app world off my phone by accident, due to my touch screen.
I have tried many times to re-install the app world back onto my phone but every time the app down loads an "error" message appears and tells me it didn't work
I have restarted by phone and tried to download the app world through my desktop manager.
Any suggestions on what to do now?

Hello stephmorgaan,
Welcome to the BlackBerry Support Community
Try reinstalling BlackBerry App World™ again by going to www.blackberry.com/appworld on your device browser. Please provide any error messages if you do encounter another one using this process.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Cannot download blackberry app world apps - "enable cookies" error message keeps coming

Hi,
I have a Curve 3920, running v7.1.0 OS.
Back in July I kept getting low memory messages and it kept getting stuck so I had to un-install apps such as Linkedin or What's App. Then I realized I only had 2GB memory so upgraded to a 16GB one.
Now the blackberry works ok but it is impossible to re-install Linkedin or World Apps app or any other from Blackberry World interface, it keeps coming coming up with ""BlackBerry ID Services. We detect that cookies have been disabled in your browser. Please enable cookies in order to continue." error message, even though I have correct set-up in the device browser option set-up menu.
However I successfully managed to download What's App, but not from app world page.
Any idea of what can be done?
Many thanks in advance.
VladUK
Solved!
Go to Solution.

Hi and Welcome to the Community!!
Please try this sequence:
1) Remove both AppWorld AND the Identity App from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld (during which a fresh version of the Identity App should also install)
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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App world wont download on my curve 8520!!!!!!

my blackberyy curve 8520 will not let me downloads app world?
anyone know why ?

Hello chloejones1,
Welcome to the forums.
What happens when you try to download BlackBerry App World™ ? Are you getting an error message? Are you meeting the system requirements as listed below?
BlackBerry App World 2.1 requires BlackBerry® Device Software v4.5 or higher. BlackBerry App World 3.1 requires BlackBerry® Device Software v5.0 or higher (Click "options", then "about" from your smartphone to check your version). Learn how to update your device software
A trackpad, trackball or touch screen
A service plan that includes access to the BlackBerry® Browser
View the list of countries in which BlackBerry App World is available
With a bit more information we should be able to help you out. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

App World Not Downloading

I have a new Blackberry Bold 9930 - upgraded from a Curve. I have a Blackberry ID and password. When I click on App World, I see all the applications. When I click on an app to dowload, I get a screen with a description and a download button. When I click on download, I get a screen with Blackberry ID agreement. I click on I accept and the same info screen appears with the download button. Nothing downloads. I have tried several different apps and none of them download. Please help!!

Delete the ID at the core menu at the options and restart the phone and go to app world and install it again and this will work

I CAN'T FIND MY APP WORLD AFTER DOWNLOAD

I use a BB9800.I updated my appworld and it vanished.bt I check in my application management is there.what do I have to do to bring it to home page.
Solved!
Go to Solution.

I see your issue has been solved on december 11th:
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/missing-application-world-s-icon...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Can't find my app world after downloading it

Can some help me plz I had app world on my bold 9780 but then I updated it then said restart my fone so I did now I can't find app world no where on my fone

Hello and welcome to BlackBerry support community forums.
Check the below KB article -
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

MY APP WORLD APP HAS DISAPEARED

App World has vanished and I cannot find it How do I restore it?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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My App World froze before download even started, Help Please?

I have a BlackBerry Bold 9780.
I decided today to spend $4.99 to purchase Final Fantasy II. I went through the payment method, and when the app world was supposed to begin the download, the "Please Wait" Notification froze, I pressed the power off button to see if it was just App world that froze, but it was my entire phone. I removed the battery, powered up, and went back to my app world to download my $5 app. But it wont let me. It appears in the application list, when I select it, there is no Purchase Icon, or Download Icon. When I went to "My World" it didn't appear in my "Installed" application list, but it appears in my "Uninstalled" Application list...and it wont let me re-download it.
How can I fix this?? It'll be very upsetting if my phone just shafted me outta $5.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My BlackBerry wont let me login to BlackBerry App World

Hey, my blakberry will not let me login to blackberry app world. I put my email and password in, it say authenticating for like 4 seconds, then says "An Error has occured. Please try again later." Well I did try again later and it still is not working. Please help me.

i have set up my paypal, deleted the app world and downloaded it again.
rebooted my phone and still it does not want to log me on.
any other ways to solve the problem?

Blackberry app world

Guys I'm having a serious problem with my app world. I want to download a few apps and wen I try to it says ' my blackberry I'd needs an update' I select yes and it freezes,I reboot my device and start the while process again and it brings up the same message and wen I select no it does the same thing. I have deleted my app world and downloaded it 2 times now and still no luck. Please help *screams*
Solved!
Go to Solution.

ravemot1 wrote:
I tried that method in post two.
Now when it asks me "blackberry identity update needed, do you want to install it now?" I say YES
And then it asks me the same question again
Then I say YES again
Then it tells me "blackberry identity installation failed"
But there is this other pop-up box in the background that also says something but I can't read it because App World kicks me out after I click OK for the "blackberry identity installation failed"
I tried numerous times to read what the other pop-up says but it's impossible.
Now my app world won't work AT ALL
What now
That's odd...you removed the identity app, allowed it to reinstall, but it remains requiring the identity update...strange. OK, then please try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Remove BB Identity (as per the KB in Post 2)
4) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
5) Do another Batt-Pull reboot
6) See if it now works.
I'm not exactly sure when it will re-prompt for the Identity app...I'm kind of guessing here since your symptom is rather odd indeed.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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App World Error - Blackberry Identity & Missing Service Book

Carrier: Sun Cellular Philippines
Model info and OS version :
Blackberry 8520
v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
File Free 111788476 bytes
Did a battery pull fix your issue?
No
Apps installed and their version:
Advance OS and LED v12.1.2
Dropbox v1.0.55
Blackberry App World v3.1.2.32
Blackberry Application Center v5.0.0
Blackberry Maps v5.0.0
Blackberry News v1.0.1.7
Blackberry Protect v1.0.10.25
DocsToGo v2.0003.030
Facebook v3.0.0.15
YM v2.5.63
WLM v2.5.63
QUESTIONS:
My App World cannot download any app. It shows an error 40820. As per reading the KB article, it may be because of the Service Book of App World which is missing at SERVICE BOOKS. Since there are no instruction on how to retrieve the said service book, I restorted to using this RIM SOFTWARE for SuN CELLULAR.
http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=5BF73BC6C6E6775D472621264309A...
I thought it will just verify the integrity of all the apps on my BB8520. To my surprise, it reloaded the whole OS.
After the reloading of the OS, I experienced a problem when downloading again from the App World. It searches for Identity. So I looked at the Option>Applications>Add-On. To my surprise there are no "Blackberry Identity" installed. Even by checking the Option>Blackberry ID, I can't seem to find the Blackberry ID.
I tried to find any installable version of this "Blackberry Identity". What I found OTA seems to be uninstallable. It only shows an error when installing.
The Specific error is "907 COD error".
I also encounter this error today when I tried to re-install some RIM applications such as BBM. In an unknown reason, after soft reboot, the BBM was uninstalled in my phone.
To sum it up:
1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
2. How to restore the Service Book of Blackberry App World?
3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
*Note:
Ihave done and read all of the Possible KB articles posted here for the said errors.

Hi and Welcome to the Community!
Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Perhaps the steps in those KB's will be useful.
As for the 907, sometimes that is caused by an on board IT Policy preventing the installation of certain things. Is your BB part of a BES environment? If so, you will need to talk to your BES admins as they control, well, everything. If not, then it is possible that there is a latent IT Policy on your BB...how did you acquire it, please? Brand new? Used?
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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How to upgrade App World?

I have a Torch 9800 with BB 6. When I try to install an app through App World it says:
"To continue using BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support"
There I found this article saying that
"You can download the BlackBerry App World storefront or manually update your existing version of the BlackBerry App World storefront by visiting www.mobile.blackberry.com from your device"
http://docs.blackberry.com/en/smartphone_users/deliverables/47218/1232110.jsp
If I visit that website, there's a link to download BlackBerry App World, but it takes me to
http://appworld.blackberry.com/webstore/
So, please, how can I upgrade the App World app?

That screen tells you nothing about the status of the Mobile Network radio being on or off...it merely tells you the state of what it "sees" and is configured to do. But that screen does not control the Mobile Network radio itself. Rather, there should be a tic box (or similar) on the Manage Connections screen itself, before you get into the detail screen that you quote here.
Sorry I can't give you precise instructions...I don't have an older device like yours, and as such have a newer OS and things are quite different.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot view my blackberry app world icon

I had to re-download blackberry app world application as it was deleted after trying to download new version. I have it installed but it is not set as an icon. I tried to re-download it again but the same thing happened. I cannot go into blackbery app world to download and I don't receive any update for upgrades etc.please assist

Please read this Knowledge Base article on the issue, pay attention Resolution #4
BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry 8800 - does not meet system requirements for app world

hi, i have recently boght a second hand blackberry 8800, which was o2 and now has a tesco sim card in it, running V 4.2.1.101.
The problem is that i can't get app world to download. I can browse, and use BBM so my blackberry browsing is on?
I have phoned and checked with Tesco, and as far as they can see i have the data plans etc, just possibly need to update my OS. But when i plug in to the PC and run an update check it says there are none available. Also, the requirements for App world are V4.2 which i have, so i am getting a bit stuck now.
Any help would be great as I'm getting a bit annoyed now!!! TA
Solved!
Go to Solution.

The requirement for running AppWorld is not OS 4.2, it's OS 4.5 according to the download page on www.blackberry.com . That's where you're running into problems. Updating your OS would solve that.
Here's the link stating that:
http://us.blackberry.com/apps-software/appworld/download.jsp
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

App world app download

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