App world help... an error has occured

i recently bought a blackberry torch, before the blackberry went down i was having this issue. vodaphone are usless and unable to help me.. they refered me here!
baisically, when i try and download an app, i enter my email adress and password.. it says  authenticicating for a few seconds then says.. 'An error has occured, please try again later'  This error has been going on for about 2 weeks... any idea anyone? even when i put the wrong passsword or email in it it says that i have the wrong email or password combination!

Hi and Welcome to the Community!
There is an ongoing major outage...formal information is available here:
http://www.rim.com/newsroom/service-update.shtml
From my experience, this is affecting BIS, BES, and all services that depend on those (BBM, email, AppWorld, web browsing, application access to internet data, etc.). Troubleshooting specific problems during this outage may be pointless.
Once the outage clears, if things are not yet flowing for you, please try these steps:
KB25882 "An error has occurred. Please try again later" is displayed when the user attempts to login to BlackBerry App World
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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