App World icon has disappear and BB protect shows error message
App World icon has disappear so I can not update any App. I have no idea what happened.
Regarding BlackBerry Protect, when I touch the icon it appears an error message ("Error starting net_rim_bb_dryad_gui: Module´net_rim_bb_dryad_commonlib´not found.") so I could not back up my information since a while.
Thank you in advance.
Give this a try:
http://www.blackberry.com/btsc/KB29422
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Blackberry App World icon has disappeared
HI,
I have recently upgraded to App world ver 2.0.63 and now the icon has disappeared. My 9810 (Torch) is on version 6.0 bundle 695.
Can someone help.
ThanksIt appears the current workaround is to downgrade your AppWorld client to version 4.0.0.55. This can be done by visiting the following link in your browser.
http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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I did install the 4 beta, but went back to 3 because I hated the interface changes. I don't know if this is related or not.
Check that you still have the "Bookmarks Toolbar items" placed on the Bookmarks Toolbar
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Preview app fails to open any file, console log shows errors messages
Hi,
I backed up my old mac using TimeMachine and restored the TimeMachine image to my newly purchased iMac running 10.9.4. There were no errors during restoration, however when I try to open a file with the Preview app (such as a jpeg file), Preview app doesn't open the file and emits a variety of errors to the console log as below.
Is there a way to clear the state of the Preview app so I can fix this issue and use the Preview app to open images again? These image files open fine in Chrome, but I can't seem to use Preview to open any files.
Not sure if this is a bug with system restore or a bug in the new OS. Any ideas? Thanks in advance for any advice.
-Norm
8/2/14 10:35:10.981 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.981 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.983 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.983 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:35:10.983 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
8/2/14 10:38:10.886 PM System Information[2440]: Can't open input server /Library/InputManagers/CTLoader
8/2/14 10:41:23.779 PM QuickLookUIHelper[2446]: Can't open input server /Library/InputManagers/CTLoader
8/2/14 10:41:23.800 PM Preview[2007]: *** +[NSLayoutConstraint constraintWithItem:attribute:relatedBy:toItem:attribute:multiplier:constant:]: Constraint must contain a first layout item
8/2/14 10:41:33.561 PM Preview[2007]: -[PVPreferencesController loadWindow]: failed to load window nib file '/Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib'.
8/2/14 10:41:33.562 PM Preview[2007]: -[PVPreferencesController loadWindow]: failed to load window nib file '/Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib'.
8/2/14 10:41:33.562 PM Preview[2007]: -[PVPreferencesController loadWindow]: failed to load window nib file '/Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib'.
8/2/14 10:41:33.562 PM Preview[2007]: -[PVPreferencesController loadWindow]: failed to load window nib file '/Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib'.
8/2/14 10:41:33.562 PM Preview[2007]: -[PVPreferencesController loadWindow]: failed to load window nib file '/Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib'.
8/2/14 10:41:33.562 PM Preview[2007]: -[PVPreferencesController loadWindow]: failed to load window nib file '/Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib'.
8/2/14 10:41:55.744 PM Preview[2448]: Can't open input server /Library/InputManagers/CTLoader
8/2/14 10:41:55.793 PM Preview[2448]: *** +[NSLayoutConstraint constraintWithItem:attribute:relatedBy:toItem:attribute:multiplier:constant:]: Constraint must contain a first layout item
8/2/14 10:41:56.100 PM Preview[2448]: *** +[NSLayoutConstraint constraintWithItem:attribute:relatedBy:toItem:attribute:multiplier:constant:]: Constraint must contain a first layout item
I also can't even get the Preview 'about' info to show:
8/2/14 10:52:03.330 PM Preview[2461]: Failed to load NSSystemInfoPanel.nib
One file it is complaining about is present and appears to be readable
$ ls -l /Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nib
-rw-r--r-- 1 root wheel 53421 Jun 28 01:33 /Applications/Preview.app/Contents/Resources/Base.lproj/PVPreferences.nibHi,
I tried both suggestions, but they didn't resolve the issue. Thank you both for trying to help.
The font tool was crashing when I tried to validate my font files. I looked and I didn't see the font in question listed in that tool. Crash stack is below.
I reinstalled the OS per Linc's instructions, but Preview still is crashing when opening a jpeg file. Crash stack is below.
Weirdly, most everything else seems to work okay: mail, safari, chrome, etc, all seem to function with no issue. The font tool isn't something I care about, but Preview app is something I use to review my pictures, etc.
Any other suggestions? Is there a good alternative app I should use in the meantime to replace Preview while I get to the bottom of the problem and resolve it?
Thanks,
Norm
Preview crash:
Process: Preview [533]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 7.0 (826.4)
Build Info: Preview-826004000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [239]
Responsible: Preview [533]
User ID: 501
Date/Time: 2014-08-04 11:51:56.926 -0700
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000107e19000-0000000107ffd000 [ 1936K] r-x/rwx SM=COW /Applications/Preview.app/Contents/MacOS/Preview
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff8e13e225 _platform_memcmp + 293
1 com.apple.CoreGraphics 0x00007fff89b4b760 CGColorTransformConvertColorComponents + 150
2 libRIP.A.dylib 0x00007fff88ed9e77 ripc_GetColor + 2041
3 libRIP.A.dylib 0x00007fff88ed93d4 ripc_Render + 156
4 libRIP.A.dylib 0x00007fff88ed52e1 ripc_DrawRects + 399
5 com.apple.CoreGraphics 0x00007fff89b48d2a CGContextFillRects + 96
6 com.apple.CoreGraphics 0x00007fff89b48b76 CGContextClearRect + 60
7 com.apple.HIToolbox 0x00007fff87fa8ab1 HIMenuBarView::DrawOnce(CGRect, CGRect, bool, bool, bool, bool, CGContext*) + 139
8 com.apple.HIToolbox 0x00007fff87fa89ed HIMenuBarView::DrawSelf(short, __HIShape const*, CGContext*) + 899
9 com.apple.HIToolbox 0x00007fff87fa850a HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 360
10 com.apple.HIToolbox 0x00007fff87fa8394 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 384
11 com.apple.HIToolbox 0x00007fff87fa7d06 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned int, HIView*, CGContext*, unsigned char, double) + 696
12 com.apple.HIToolbox 0x00007fff87fa7f75 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned int, HIView*, CGContext*, unsigned char, double) + 1319
13 com.apple.HIToolbox 0x00007fff87fa6c49 HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned int, HIView*, CGContext*) + 689
14 com.apple.HIToolbox 0x00007fff87fa6992 HIView::Render(unsigned int, CGContext*) + 54
15 com.apple.HIToolbox 0x00007fff87fa60e8 WindowData::PrepareForVisibility() + 146
16 com.apple.HIToolbox 0x00007fff87fa4f8b _ShowHideWindows + 287
17 com.apple.HIToolbox 0x00007fff87fa4e66 ShowHide + 34
18 com.apple.HIToolbox 0x00007fff87f97239 MBWindows::CreateWindow(CGRect, unsigned int) + 389
19 com.apple.HIToolbox 0x00007fff87f96e26 MBWindows::GetWindowIDOnDisplay(unsigned int, unsigned char) + 184
20 com.apple.HIToolbox 0x00007fff87f96c1e MenuBarInstance::ForEachWindowDo(void (unsigned int, unsigned int) block_pointer) + 164
21 com.apple.HIToolbox 0x00007fff87f96977 MenuBarInstance::UpdateWindowBoundsAndResolution() + 155
22 com.apple.HIToolbox 0x00007fff87f96521 MenuBarInstance::Show(MenuBarAnimationStyle, unsigned char, unsigned char, unsigned char) + 329
23 com.apple.HIToolbox 0x00007fff87fc238b SetMenuBarObscured + 208
24 com.apple.HIToolbox 0x00007fff87fc2024 HIApplication::HandleActivated(OpaqueEventRef*, unsigned char, OpaqueWindowPtr*) + 188
25 com.apple.HIToolbox 0x00007fff87fc0c8d HIApplication::EventObserver(unsigned int, OpaqueEventRef*, void*) + 217
26 com.apple.HIToolbox 0x00007fff87f8dac9 _NotifyEventLoopObservers + 155
27 com.apple.HIToolbox 0x00007fff87fc0795 AcquireEventFromQueue + 527
28 com.apple.HIToolbox 0x00007fff87fb46bd ReceiveNextEventCommon + 229
29 com.apple.HIToolbox 0x00007fff87fb45bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
30 com.apple.AppKit 0x00007fff8e2e024e _DPSNextEvent + 1434
31 com.apple.AppKit 0x00007fff8e2df89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
32 com.apple.AppKit 0x00007fff8e2d399c -[NSApplication run] + 553
33 com.apple.AppKit 0x00007fff8e2be783 NSApplicationMain + 940
34 libdyld.dylib 0x00007fff90c3f5fd start + 1
Font tool crash:
Process: Font Book [606]
Path: /Applications/Font Book.app/Contents/MacOS/Font Book
Identifier: com.apple.FontBook
Version: 5.0.1 (250.1)
Build Info: FontUtility-250001000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [239]
Responsible: Font Book [606]
User ID: 501
Date/Time: 2014-08-04 11:59:29.407 -0700
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
VM Regions Near 0x68:
-->
__TEXT 000000010f172000-000000010f21b000 [ 676K] r-x/rwx SM=COW /Applications/Font Book.app/Contents/MacOS/Font Book
Application Specific Information:
Performing @selector(validateFiles:) from sender NSMenuItem 0x6080000b0260
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8974a319 CFBundleCopyLocalizedString + 201
1 com.apple.FinderKit 0x00007fff8c39844c TString::SetFromKeyAndIndex(__CFString const*, __CFString const*, unsigned int) + 86
2 com.apple.FinderKit 0x00007fff8c3247cf TFENode::Initialize() + 359
3 com.apple.FinderKit 0x00007fff8c471488 +[FIFinderViewGutsController initializeCounted] + 124
4 com.apple.FinderKit 0x00007fff8c47a4f9 -[FIFinderView _commonFinderViewInitForSaveMode:importPanel:appCentric:ubiquityContainerURLs:o ptions:] + 53
5 com.apple.FinderKit 0x00007fff8c47a9de -[FIFinderView initWithFrame:options:] + 218
6 com.apple.AppKit 0x00007fff8ebe35d0 -[NSNavFinderViewFileBrowser initWithFrame:options:] + 252
7 com.apple.AppKit 0x00007fff8ebdbdd3 _NSNavFileBrowserWithFinderKit + 147
8 com.apple.AppKit 0x00007fff8e910db3 -[NSSavePanel(NSSavePanelLayout) _makeFileBrowserView] + 302
9 com.apple.AppKit 0x00007fff8e910f2d -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 154
10 com.apple.AppKit 0x00007fff8e912294 -[NSSavePanel(NSSavePanelLayout) _initContentView] + 4465
11 com.apple.AppKit 0x00007fff8e8ffc39 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 565
12 com.apple.AppKit 0x00007fff8e8ff49a +[NSSavePanel _crunchyRawUnbonedPanel] + 205
13 com.apple.FontBook 0x000000010f1a2826 0x10f172000 + 198694
14 com.apple.AppKit 0x00007fff8e4fe260 -[NSApplication sendAction:to:from:] + 327
15 com.apple.AppKit 0x00007fff8e5191c8 -[NSMenuItem _corePerformAction] + 394
16 com.apple.AppKit 0x00007fff8e518f04 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
17 com.apple.AppKit 0x00007fff8e56840d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
18 com.apple.AppKit 0x00007fff8e568289 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
19 com.apple.AppKit 0x00007fff8e50eff6 NSSLMMenuEventHandler + 716
20 com.apple.HIToolbox 0x00007fff87f8e1d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
21 com.apple.HIToolbox 0x00007fff87f8d787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
22 com.apple.HIToolbox 0x00007fff87fa1880 SendEventToEventTarget + 40
23 com.apple.HIToolbox 0x00007fff87fd7640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
24 com.apple.HIToolbox 0x00007fff8800a228 SendMenuCommandWithContextAndModifiers + 59
25 com.apple.HIToolbox 0x00007fff8800a1d0 SendMenuItemSelectedEvent + 178
26 com.apple.HIToolbox 0x00007fff8800a0af FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
27 com.apple.HIToolbox 0x00007fff88012085 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
28 com.apple.HIToolbox 0x00007fff88011cb1 _HandleMenuSelection2 + 446
29 com.apple.AppKit 0x00007fff8e48162c _NSHandleCarbonMenuEvent + 284
30 com.apple.AppKit 0x00007fff8e2e052e _DPSNextEvent + 2170
31 com.apple.AppKit 0x00007fff8e2df89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
32 com.apple.AppKit 0x00007fff8e2d399c -[NSApplication run] + 553
33 com.apple.AppKit 0x00007fff8e2be783 NSApplicationMain + 940
34 com.apple.FontBook 0x000000010f1737fc 0x10f172000 + 6140
35 libdyld.dylib 0x00007fff90c3f5fd start + 1 -
Blackberry App world icon disappear on 8900
app world icon has disappeared. it only appear on the application center and cannot open it. when i click on it takes me through the whole installation process and after all this, still does not appear anywhere.
need helpHey setheme,
Welcome to the BlackBerry Support Community Forums.
Have you tried removing the battery and placing it back in?
Also have you looked under your downloads folder to see if App World was listed there?
-ViciousFerret
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